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Identifying and Addressing Implicit Ageism in the Co-Design of Services for Aging People

Author

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  • Elena Comincioli

    (School of Arts, Design and Architecture, Aalto University, 02150 Espoo, Finland)

  • Eemeli Hakoköngäs

    (Department of Social Sciences, Social Psychology, University of Eastern Finland, 70210 Kuopio, Finland)

  • Masood Masoodian

    (School of Arts, Design and Architecture, Aalto University, 02150 Espoo, Finland)

Abstract

In a world with an increasingly aging population, design researchers and practitioners can play an essential role in shaping better future societies, by designing environments, tools, and services that positively influence older adults’ everyday experiences. The World Health Organization (WHO) has proposed a framework called Healthy Ageing, which can be adopted as the basis for designing for an aging society. There are, however, many challenges in achieving this goal. This article addresses one of these challenges identified by WHO, which is overcoming ageism as a form of discrimination based on age. In contrast with most other types of discrimination, ageism is not always easy to detect and overcome because of its generally implicit nature. This paper investigates adopting storytelling as a method for detecting implicit ageism and proposes a co-design process that utilizes this method to better address older adults’ needs and requirements. The use of this method is discussed through two example case studies aimed at improving the design of assistive services and technologies for aging people. The findings from these case studies indicate that the proposed method can help co-design teams better identify possible implicit ageist biases and, by doing so, try to overcome them in the design process.

Suggested Citation

  • Elena Comincioli & Eemeli Hakoköngäs & Masood Masoodian, 2022. "Identifying and Addressing Implicit Ageism in the Co-Design of Services for Aging People," IJERPH, MDPI, vol. 19(13), pages 1-25, June.
  • Handle: RePEc:gam:jijerp:v:19:y:2022:i:13:p:7667-:d:845671
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    References listed on IDEAS

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    1. Becca R. Levy & Jeffrey M. Hausdorff & Rebecca Hencke & Jeanne Y. Wei, 2000. "Reducing Cardiovascular Stress With Positive Self-Stereotypes of Aging," The Journals of Gerontology: Series B, The Gerontological Society of America, vol. 55(4), pages 205-213.
    2. Ittay Mannheim & Ella Schwartz & Wanyu Xi & Sandra C. Buttigieg & Mary McDonnell-Naughton & Eveline J. M. Wouters & Yvonne van Zaalen, 2019. "Inclusion of Older Adults in the Research and Design of Digital Technology," IJERPH, MDPI, vol. 16(19), pages 1-17, October.
    3. Ming Yi Hsu & Brendan McCormack, 2012. "Using narrative inquiry with older people to inform practice and service developments," Journal of Clinical Nursing, John Wiley & Sons, vol. 21(5‐6), pages 841-849, March.
    4. Peggy Voss & Julia K. Wolff & Klaus Rothermund, 2017. "Relations between views on ageing and perceived age discrimination: a domain-specific perspective," European Journal of Ageing, Springer, vol. 14(1), pages 5-15, March.
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