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Positive Humor and Work Withdrawal Behaviors: The Role of Stress Coping Styles in the Hotel Industry Amid COVID-19 Pandemic

Author

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  • Ibrahim A. Elshaer

    (Department of Management, College of Business Administration, King Faisal University, Al-Ahsaa 380, Saudi Arabia
    Hotel Studies Department, Faculty of Tourism and Hotels, Suez Canal University, Ismailia 41522, Egypt)

  • Alaa M. S. Azazz

    (Department of Tourism and Hospitality, Arts College, King Faisal University, Al-Ahsaa 380, Saudi Arabia
    Tourism Studies Department, Faculty of Tourism and Hotels, Suez Canal University, Ismailia 41522, Egypt)

  • Sameh Fayyad

    (Hotel Studies Department, Faculty of Tourism and Hotels, Suez Canal University, Ismailia 41522, Egypt)

Abstract

Working in the hospitality industry is stressful due to the intensive workload and extended work hours; this stress has increased after the COVID-19 pandemic due to high levels of job insecurity, downsizing, and laying off procedures. Employees in the hotel industry can deal with stress positively by utilizing task-coping styles or negatively by emotion- and avoidance-coping styles. Building on the transactional theory of stress and coping, and the benign violation theory of humor, the current study explores the relationships between positive humor and work withdrawal behaviors with the mediating effects of coping styles. A total of 407 hotel employees participated, and the obtained data were analyzed by structural equation modeling with partial least squares (PLS). The results asserted that affiliative humor is able to reduce coping with stresses via the negative styles and to increase coping with stresses via the positive style. The results also demonstrated the ability of task-coping in reducing work withdrawal behavior. Significant insights into theoretical and practical implications are further discussed.

Suggested Citation

  • Ibrahim A. Elshaer & Alaa M. S. Azazz & Sameh Fayyad, 2022. "Positive Humor and Work Withdrawal Behaviors: The Role of Stress Coping Styles in the Hotel Industry Amid COVID-19 Pandemic," IJERPH, MDPI, vol. 19(10), pages 1-12, May.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:10:p:6233-:d:820202
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    References listed on IDEAS

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    1. Annamaria Di Fabio & Mirko Duradoni, 2020. "Humor Styles as New Resources in a Primary Preventive Perspective: Reducing Resistance to Change for Negotiation," IJERPH, MDPI, vol. 17(7), pages 1-15, April.
    2. Yang, Fu & Wen, Deping, 2021. "Combating workplace loneliness climate and enhancing team performance: The roles of leader humor and team bureaucratic practices," Journal of Business Research, Elsevier, vol. 136(C), pages 305-315.
    3. Caiwei Ma & Lianping Ren & Jingxin Zhao, 2021. "Coping with Stress: How Hotel Employees Fight to Work," Sustainability, MDPI, vol. 13(19), pages 1-18, September.
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    Citations

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    Cited by:

    1. Ibrahim A. Elshaer & Alaa M. S. Azazz & Sameh Fayyad, 2023. "Green Human Resources and Innovative Performance in Small- and Medium-Sized Tourism Enterprises: A Mediation Model Using PLS-SEM Data Analysis," Mathematics, MDPI, vol. 11(3), pages 1-17, January.
    2. Ibrahim A. Elshaer & Alaa M. S. Azazz & Sameh Fayyad, 2023. "Green Management and Sustainable Performance of Small- and Medium-Sized Hospitality Businesses: Moderating the Role of an Employee’s Pro-Environmental Behaviour," IJERPH, MDPI, vol. 20(3), pages 1-17, January.
    3. Ibrahim A. Elshaer & Mohamed Algezawy & Mohanad M. S. Ghaleb & Shaimaa A. Mohamed & Alaa M. S. Azazz, 2023. "The Impact of Social Loafing on Turnover Intention for Tourism Employees Post COVID-19: The Mediating Role of Mental Health," IJERPH, MDPI, vol. 20(9), pages 1-16, May.
    4. Mohamed Fathy Agina & Nadir Aliane & Osman El Sawy & Hazem Ahmed Khairy & Sameh Fayyad, 2023. "Risks in Relation to Adopting Airbnb Accommodation: The Role of Fear of COVID-19," Sustainability, MDPI, vol. 15(6), pages 1-19, March.

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