IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i10p6233-d820202.html
   My bibliography  Save this article

Positive Humor and Work Withdrawal Behaviors: The Role of Stress Coping Styles in the Hotel Industry Amid COVID-19 Pandemic

Author

Listed:
  • Ibrahim A. Elshaer

    (Department of Management, College of Business Administration, King Faisal University, Al-Ahsaa 380, Saudi Arabia
    Hotel Studies Department, Faculty of Tourism and Hotels, Suez Canal University, Ismailia 41522, Egypt)

  • Alaa M. S. Azazz

    (Department of Tourism and Hospitality, Arts College, King Faisal University, Al-Ahsaa 380, Saudi Arabia
    Tourism Studies Department, Faculty of Tourism and Hotels, Suez Canal University, Ismailia 41522, Egypt)

  • Sameh Fayyad

    (Hotel Studies Department, Faculty of Tourism and Hotels, Suez Canal University, Ismailia 41522, Egypt)

Abstract

Working in the hospitality industry is stressful due to the intensive workload and extended work hours; this stress has increased after the COVID-19 pandemic due to high levels of job insecurity, downsizing, and laying off procedures. Employees in the hotel industry can deal with stress positively by utilizing task-coping styles or negatively by emotion- and avoidance-coping styles. Building on the transactional theory of stress and coping, and the benign violation theory of humor, the current study explores the relationships between positive humor and work withdrawal behaviors with the mediating effects of coping styles. A total of 407 hotel employees participated, and the obtained data were analyzed by structural equation modeling with partial least squares (PLS). The results asserted that affiliative humor is able to reduce coping with stresses via the negative styles and to increase coping with stresses via the positive style. The results also demonstrated the ability of task-coping in reducing work withdrawal behavior. Significant insights into theoretical and practical implications are further discussed.

Suggested Citation

  • Ibrahim A. Elshaer & Alaa M. S. Azazz & Sameh Fayyad, 2022. "Positive Humor and Work Withdrawal Behaviors: The Role of Stress Coping Styles in the Hotel Industry Amid COVID-19 Pandemic," IJERPH, MDPI, vol. 19(10), pages 1-12, May.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:10:p:6233-:d:820202
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/10/6233/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/19/10/6233/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Caiwei Ma & Lianping Ren & Jingxin Zhao, 2021. "Coping with Stress: How Hotel Employees Fight to Work," Sustainability, MDPI, vol. 13(19), pages 1-18, September.
    2. Annamaria Di Fabio & Mirko Duradoni, 2020. "Humor Styles as New Resources in a Primary Preventive Perspective: Reducing Resistance to Change for Negotiation," IJERPH, MDPI, vol. 17(7), pages 1-15, April.
    3. Yang, Fu & Wen, Deping, 2021. "Combating workplace loneliness climate and enhancing team performance: The roles of leader humor and team bureaucratic practices," Journal of Business Research, Elsevier, vol. 136(C), pages 305-315.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ibrahim A. Elshaer & Alaa M. S. Azazz & Sameh Fayyad, 2023. "Green Human Resources and Innovative Performance in Small- and Medium-Sized Tourism Enterprises: A Mediation Model Using PLS-SEM Data Analysis," Mathematics, MDPI, vol. 11(3), pages 1-17, January.
    2. Ibrahim A. Elshaer & Alaa M. S. Azazz & Sameh Fayyad, 2023. "Green Management and Sustainable Performance of Small- and Medium-Sized Hospitality Businesses: Moderating the Role of an Employee’s Pro-Environmental Behaviour," IJERPH, MDPI, vol. 20(3), pages 1-17, January.
    3. Ibrahim A. Elshaer & Mohamed Algezawy & Mohanad M. S. Ghaleb & Shaimaa A. Mohamed & Alaa M. S. Azazz, 2023. "The Impact of Social Loafing on Turnover Intention for Tourism Employees Post COVID-19: The Mediating Role of Mental Health," IJERPH, MDPI, vol. 20(9), pages 1-16, May.
    4. Mohamed Fathy Agina & Nadir Aliane & Osman El Sawy & Hazem Ahmed Khairy & Sameh Fayyad, 2023. "Risks in Relation to Adopting Airbnb Accommodation: The Role of Fear of COVID-19," Sustainability, MDPI, vol. 15(6), pages 1-19, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ying Song & Zhenzhi Zhao, 2022. "Social Undermining and Interpersonal Rumination among Employees: The Mediating Role of Being the Subject of Envy and the Moderating Role of Social Support," IJERPH, MDPI, vol. 19(14), pages 1-20, July.
    2. Amna Manzoor & Bowen Zhang & Hongguang Ma, 2023. "Knowledge-Oriented Leadership in Powering Team Performance and Sustainable Competitive Advantages through Innovation: Evidence from Higher Education Institutions," Sustainability, MDPI, vol. 15(20), pages 1-20, October.
    3. José A. García-Berná & Raimel Sobrino-Duque & Juan M. Carrillo de Gea & Joaquín Nicolás & José L. Fernández-Alemán, 2022. "Automated Workflow for Usability Audits in the PHR Realm," IJERPH, MDPI, vol. 19(15), pages 1-30, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:10:p:6233-:d:820202. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.