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The Role of Information and Communication Technology (ICT) for Older Adults’ Decision-Making Related to Health, and Health and Social Care Services in Daily Life—A Scoping Review

Author

Listed:
  • Susanna Nordin

    (School of Health and Welfare, Dalarna University, 791 88 Falun, Sweden)

  • Jodi Sturge

    (Population Research Center, Urban and Regional Studies Institute, Faculty of Spatial Sciences, University of Groningen, P.O. Box 800, 9700 AV Groningen, The Netherlands)

  • Maria Ayoub

    (School of Health and Welfare, Dalarna University, 791 88 Falun, Sweden)

  • Allyson Jones

    (Department of Physical Therapy, University of Alberta, Edmonton, AB T6G 2G4, Canada)

  • Kevin McKee

    (School of Health and Welfare, Dalarna University, 791 88 Falun, Sweden)

  • Lena Dahlberg

    (School of Health and Welfare, Dalarna University, 791 88 Falun, Sweden
    Aging Research Center, Karolinska Institutet & Stockholm University, 171 77 Stockholm, Sweden)

  • Louise Meijering

    (Population Research Center, Urban and Regional Studies Institute, Faculty of Spatial Sciences, University of Groningen, P.O. Box 800, 9700 AV Groningen, The Netherlands)

  • Marie Elf

    (School of Health and Welfare, Dalarna University, 791 88 Falun, Sweden)

Abstract

Information and communication technology (ICT) can potentially support older adults in making decisions and increase their involvement in decision-making processes. Although the range of technical products has expanded in various areas of society, knowledge is lacking on the influence that ICT has on older adults’ decision-making in everyday situations. Based on the literature, we aimed to provide an overview of the role of ICT in home-dwelling older adults’ decision-making in relation to health, and health and social care services. A scoping review of articles published between 2010 and 2020 was undertaken by searching five electronic databases. Finally, 12 articles using qualitative, quantitative, and mixed-method designs were included. The articles were published in journals representing biology and medicine, nursing, informatics, and computer science. A majority of the articles were published in the last five years, and most articles came from European countries. The results are presented in three categories: (i) form and function of ICT for decision-making, (ii) perceived value and effect of ICT for decision-making, and (iii) factors influencing ICT use for decision-making. According to our findings, ICT for decision-making in relation to health, and health and social care services was more implicitly described than explicitly described, and we conclude that more research on this topic is needed. Future research should engage older adults and health professionals in developing technology based on their needs. Further, factors that influence older adults’ use of ICT should be evaluated to ensure that it is successfully integrated into their daily lives.

Suggested Citation

  • Susanna Nordin & Jodi Sturge & Maria Ayoub & Allyson Jones & Kevin McKee & Lena Dahlberg & Louise Meijering & Marie Elf, 2021. "The Role of Information and Communication Technology (ICT) for Older Adults’ Decision-Making Related to Health, and Health and Social Care Services in Daily Life—A Scoping Review," IJERPH, MDPI, vol. 19(1), pages 1-18, December.
    • Handle: RePEc:gam:jijerp:v:19:y:2021:i:1:p:151-:d:709866
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    References listed on IDEAS

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    1. Samal Algilani & Ann Langius‐Eklöf & Annica Kihlgren & Karin Blomberg, 2017. "An interactive ICT platform for early assessment and management of patient‐reported concerns among older adults living in ordinary housing – development and feasibility," Journal of Clinical Nursing, John Wiley & Sons, vol. 26(11-12), pages 1575-1583, June.
    2. Margherita Rampioni & Adrian Alexandru Moșoi & Lorena Rossi & Sorin-Aurel Moraru & Dan Rosenberg & Vera Stara, 2021. "A Qualitative Study toward Technologies for Active and Healthy Aging: A Thematic Analysis of Perspectives among Primary, Secondary, and Tertiary End Users," IJERPH, MDPI, vol. 18(14), pages 1-17, July.
    3. Jacobi Elliott & Heather McNeil & Jessica Ashbourne & Kelsey Huson & Veronique Boscart & Paul Stolee, 2016. "Engaging Older Adults in Health Care Decision-Making: A Realist Synthesis," The Patient: Patient-Centered Outcomes Research, Springer;International Academy of Health Preference Research, vol. 9(5), pages 383-393, October.
    4. Noémie Roy & Roxanne Dubé & Carole Després & Adriana Freitas & France Légaré, 2018. "Choosing between staying at home or moving: A systematic review of factors influencing housing decisions among frail older adults," PLOS ONE, Public Library of Science, vol. 13(1), pages 1-32, January.
    5. Carmen Llorente-Barroso & Olga Kolotouchkina & Luis Mañas-Viniegra, 2021. "The Enabling Role of ICT to Mitigate the Negative Effects of Emotional and Social Loneliness of the Elderly during COVID-19 Pandemic," IJERPH, MDPI, vol. 18(8), pages 1-19, April.
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    1. Maria Gabriella Melchiorre & Marco Socci & Giovanni Lamura & Sabrina Quattrini, 2024. "The Social Sustainability of the Use of Information and Communication Technologies by Frail Older People Ageing in Place Alone in Italy: Barriers and Impact on Loneliness and Social Isolation," Sustainability, MDPI, vol. 16(15), pages 1-26, July.

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