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Use of E-Health in Dutch General Practice during the COVID-19 Pandemic

Author

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  • Jelle Keuper

    (Netherlands Institute for Health Services Research (NIVEL), 3513 CR Utrecht, The Netherlands
    Tranzo, Tilburg University, 5037 DB Tilburg, The Netherlands)

  • Ronald Batenburg

    (Netherlands Institute for Health Services Research (NIVEL), 3513 CR Utrecht, The Netherlands
    Department of Sociology, Radboud University Nijmegen, 6525 XZ Nijmegen, The Netherlands)

  • Robert Verheij

    (Netherlands Institute for Health Services Research (NIVEL), 3513 CR Utrecht, The Netherlands
    Tranzo, Tilburg University, 5037 DB Tilburg, The Netherlands)

  • Lilian van Tuyl

    (Netherlands Institute for Health Services Research (NIVEL), 3513 CR Utrecht, The Netherlands)

Abstract

The COVID-19 pandemic has forced general practices to search for possibilities to provide healthcare remotely (e.g., e-health). In this study, the impact of the pandemic on the use of e-health in general practices in the Netherlands was investigated. In addition, the intention of practices to continue using e-health more intensively and differences in the use of e-health between practice types were investigated. For this purpose, web surveys were sent to general practices in April and July 2020. Descriptive data analysis was performed and differences in the use of e-health between practice types were tested using one-way ANOVA. Response rates were 34% ( n = 1433) in April and 17% ( n = 719) in July. The pandemic invoked an increased use of several (new) e-health applications. A minority of practices indicated the intention to maintain this increased use. In addition, small differences in the use of e-health between the different practice types were found. This study showed that although there was an increased uptake of e-health in Dutch general practice during the COVID-19 pandemic, only a minority of practices intends to maintain this increased use in the future. This may point towards a temporary uptake of digital healthcare delivery rather than accelerated implementation of digital processes.

Suggested Citation

  • Jelle Keuper & Ronald Batenburg & Robert Verheij & Lilian van Tuyl, 2021. "Use of E-Health in Dutch General Practice during the COVID-19 Pandemic," IJERPH, MDPI, vol. 18(23), pages 1-11, November.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:23:p:12479-:d:689066
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    References listed on IDEAS

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    1. Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
    2. Karolina Socha-Dietrich, 2021. "Empowering the health workforce to make the most of the digital revolution," OECD Health Working Papers 129, OECD Publishing.
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    Cited by:

    1. Brigid Unim & Nienke Schutte & Martin Thissen & Luigi Palmieri, 2022. "Innovative Methods Used in Monitoring COVID-19 in Europe: A Multinational Study," IJERPH, MDPI, vol. 20(1), pages 1-15, December.
    2. Leonarda G. M. Bremmers & Leona Hakkaart-van Roijen & Eleonora S. Gräler & Carin A. Uyl-de Groot & Isabelle N. Fabbricotti, 2022. "How Do Shifts in Patients with Mental Health Problems’ Formal and Informal Care Utilization Affect Informal Caregivers?: A COVID-19 Case Study," IJERPH, MDPI, vol. 19(24), pages 1-16, December.
    3. Maaike Meurs & Jelle Keuper & Valerie Sankatsing & Ronald Batenburg & Lilian van Tuyl, 2022. "“Get Used to the Fact That Some of the Care Is Really Going to Take Place in a Different Way”: General Practitioners’ Experiences with E-Health during the COVID-19 Pandemic," IJERPH, MDPI, vol. 19(9), pages 1-15, April.

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