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Pattern of Use of Electronic Health Record (EHR) among the Chronically Ill: A Health Information National Trend Survey (HINTS) Analysis

Author

Listed:
  • Rose Calixte

    (Department of Epidemiology and Biostatistics, SUNY Downstate Health Sciences University, Brooklyn, NY 11203, USA)

  • Sumaiya Islam

    (CUNY School of Medicine, City College of New York, New York, NY 10031, USA)

  • Zainab Toteh Osakwe

    (College of Nursing and Public Health, Adelphi University, Garden City, NY 11530, USA)

  • Argelis Rivera

    (Department of Medicine, Mount Sinai Icahn School of Medicine, New York, NY 10011, USA)

  • Marlene Camacho-Rivera

    (Department of Community Health Sciences, SUNY Downstate Health Sciences University, Brooklyn, NY 11203, USA)

Abstract

Effective patient–provider communication is a cornerstone of patient-centered care. Patient portals provide an effective method for secure communication between patients or their proxies and their health care providers. With greater acceptability of patient portals in private practices, patients have a unique opportunity to manage their health care needs. However, studies have shown that less than 50% of patients reported accessing the electronic health record (EHR) in a 12-month period. We used HINTS 5 cycle 1 and cycle 2 to assess disparities among US residents 18 and older with any chronic condition regarding the use of EHR for secure direct messaging with providers, to request refills, to make clinical decisions, or to share medical records with another provider. The results indicate that respondents with multimorbidity are more likely to share their medical records with other providers. However, respondents who are 75 and older are less likely to share their medical records with another provider. Additionally, respondents who are 65 and older are less likely to use the EHR for secure direct messaging with their provider. Additional health care strategies and provider communication should be developed to encourage older patients with chronic conditions to leverage the use of patient portals for effective disease management.

Suggested Citation

  • Rose Calixte & Sumaiya Islam & Zainab Toteh Osakwe & Argelis Rivera & Marlene Camacho-Rivera, 2021. "Pattern of Use of Electronic Health Record (EHR) among the Chronically Ill: A Health Information National Trend Survey (HINTS) Analysis," IJERPH, MDPI, vol. 18(14), pages 1-13, July.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:14:p:7254-:d:589815
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    References listed on IDEAS

    as
    1. Y Alicia Hong & Jinmyoung Cho, 2017. "Has the Digital Health Divide Widened? Trends of Health-Related Internet Use Among Older Adults From 2003 to 2011," The Journals of Gerontology: Series B, The Gerontological Society of America, vol. 72(5), pages 856-863.
    2. Rose Calixte & Argelis Rivera & Olutobi Oridota & William Beauchamp & Marlene Camacho-Rivera, 2020. "Social and Demographic Patterns of Health-Related Internet Use Among Adults in the United States: A Secondary Data Analysis of the Health Information National Trends Survey," IJERPH, MDPI, vol. 17(18), pages 1-16, September.
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    Cited by:

    1. Nur Adibah Shaharul & Mohd ‘Ammar Ihsan Ahmad Zamzuri & Ahmad Azuhairi Ariffin & Ahmad Zaid Fattah Azman & Noor Khalili Mohd Ali, 2023. "Digitalisation Medical Records: Improving Efficiency and Reducing Burnout in Healthcare," IJERPH, MDPI, vol. 20(4), pages 1-13, February.

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