IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v17y2020i8p2840-d348124.html
   My bibliography  Save this article

Connected at Sea: The Influence of the Internet and Online Communication on the Well-Being and Life Satisfaction of Cruise Ship Employees

Author

Listed:
  • Aleksandar Radic

    (Independent Researcher, 20000 Dubrovnik, Croatia)

  • Antonio Ariza-Montes

    (Management Department, Universidad Loyola Andalucía, 14004 Córdoba, Spain
    Facultad de Administración y Negocios, Universidad Autónoma de Chile, Santiago 425, Chile)

  • Felipe Hernández-Perlines

    (Department of Business Administration, University of Castilla-La Mancha, 45071 Toledo, Spain)

  • Gabriele Giorgi

    (Department of Human Science, European University of Rome, 00163 Rome, Italy)

Abstract

This study aims to elucidate the idiosyncratic effects of the Internet and online communication on the well-being and life satisfaction of cruise ship employees. Cross-sectional surveys and covariance-based structural equation modelling tools were used. In addition, univariate variance analysis was used to address the effects of socio-demographic variables (years of service on a cruise ship, working department on a cruise ship, gender, age, educational level and place of residency) on latent variables of the conceptual model. The conceptual model draws on existing theory and previous research and was empirically tested on a sample of cruise ship employee internet users. Result show that while being onboard a cruise ship, employees experience strong social pressure to be constantly available and they fear of missing out on important information and life events. Thus, relatedness to friends and family needs satisfaction is of paramount importance for cruise ship employees because they are fully aware that they are dispensable and replaceable to cruise ship companies, however to their friends and family, they are indispensable and unique. Moreover, employees who engage in other tasks/activities while taking part in online communication with friends and family exhibit reduced performance, which leads to poor interaction and social dissatisfaction. Lastly, employees experiencing under-reciprocating exchanges show significant negative effects on their well-being. Overall, the results provided several important theoretical and practical implications relevant to cruise tourism and human resource management.

Suggested Citation

  • Aleksandar Radic & Antonio Ariza-Montes & Felipe Hernández-Perlines & Gabriele Giorgi, 2020. "Connected at Sea: The Influence of the Internet and Online Communication on the Well-Being and Life Satisfaction of Cruise Ship Employees," IJERPH, MDPI, vol. 17(8), pages 1-20, April.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:8:p:2840-:d:348124
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/17/8/2840/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/17/8/2840/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Bauernschuster, Stefan & Falck, Oliver & Woessmann, Ludger, 2014. "Surfing alone? The internet and social capital: Evidence from an unforeseeable technological mistake," Journal of Public Economics, Elsevier, vol. 117(C), pages 73-89.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Gabriele Giorgi & Antonio Ariza-Montes & Nicola Mucci & Antonio L. Leal-Rodríguez, 2022. "The Dark Side and the Light Side of Technology-Related Stress and Stress Related to Workplace Innovations: From Artificial Intelligence to Business Transformations," IJERPH, MDPI, vol. 19(3), pages 1-5, January.
    2. Aleksandar Radic & Michael Lück & Antonio Ariza-Montes & Heesup Han, 2020. "Fear and Trembling of Cruise Ship Employees: Psychological Effects of the COVID-19 Pandemic," IJERPH, MDPI, vol. 17(18), pages 1-17, September.
    3. Lingling Gao & Yiqun Gan & Amanda Whittal & Sonia Lippke, 2020. "Problematic Internet Use and Perceived Quality of Life: Findings from a Cross-Sectional Study Investigating Work-Time and Leisure-Time Internet Use," IJERPH, MDPI, vol. 17(11), pages 1-15, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Billari, Francesco C. & Giuntella, Osea & Stella, Luca, 2018. "Broadband internet, digital temptations, and sleep," Journal of Economic Behavior & Organization, Elsevier, vol. 153(C), pages 58-76.
    2. Alessandro Gavazza & Mattia Nardotto & Tommaso Valletti, 2019. "Internet and Politics: Evidence from U.K. Local Elections and Local Government Policies," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 86(5), pages 2092-2135.
    3. Benjamin Faber & Rosa Sanchis-Guarner & Felix Weinhardt, 2015. "ICT and Education: Evidence from Student Home Addresses," SERC Discussion Papers 0186, Centre for Economic Performance, LSE.
    4. Fang, Lan & Quan, Yurong & Mao, Hui & Chen, Shaojian, 2022. "The Information Communication Technology and Off-farm Employment of Rural Laborers: An Analysis Based on the Micro Data of China Family Panel Studies," 2022 Annual Meeting, July 31-August 2, Anaheim, California 322088, Agricultural and Applied Economics Association.
    5. Bayu Kharisma, 2022. "Surfing alone? The Internet and social capital: evidence from Indonesia," Journal of Economic Structures, Springer;Pan-Pacific Association of Input-Output Studies (PAPAIOS), vol. 11(1), pages 1-17, December.
    6. Fulvio Castellacci & Henrik Schwabe, 2020. "Internet, unmet aspirations and the U-shape of life," PLOS ONE, Public Library of Science, vol. 15(6), pages 1-22, June.
    7. Wei Guo & Jing Wang & Yue Kang, 2024. "Internet use and inverted U-shaped employment polarization in tourism occupations," Tourism Economics, , vol. 30(2), pages 457-476, March.
    8. Mario Vozar, 2011. "Marriage Dot EU: The Effect of Internet Usage on Marriage Hazard," CERGE-EI Working Papers wp444, The Center for Economic Research and Graduate Education - Economics Institute, Prague.
    9. Wernsdorf, Kathrin & Nagler, Markus & Watzinger, Martin, 2022. "ICT, collaboration, and innovation: Evidence from BITNET," Journal of Public Economics, Elsevier, vol. 211(C).
    10. Antoci, Angelo & Bonelli, Laura & Paglieri, Fabio & Reggiani, Tommaso & Sabatini, Fabio, 2019. "Civility and trust in social media," Journal of Economic Behavior & Organization, Elsevier, vol. 160(C), pages 83-99.
    11. Fiorillo, Damiano & Sabatini, Fabio, 2015. "Structural social capital and health in Italy," Economics & Human Biology, Elsevier, vol. 17(C), pages 129-142.
    12. Andrea Tesei & Filipe Campante & Ruben Durante, 2022. "Media and Social Capital," Annual Review of Economics, Annual Reviews, vol. 14(1), pages 69-91, August.
    13. Fazio, Andrea & Reggiani, Tommaso & Scervini, Francesco, 2023. "Social media charity campaigns and pro-social behaviour. Evidence from the Ice Bucket Challenge," Journal of Economic Psychology, Elsevier, vol. 96(C).
    14. George Bulman & Robert W. Fairlie, 2015. "Technology and Education: Computers, Software, and the Internet," CESifo Working Paper Series 5570, CESifo.
    15. Oliver Falck & Constantin Mang & Ludger Woessmann, 2018. "Virtually No Effect? Different Uses of Classroom Computers and their Effect on Student Achievement," Oxford Bulletin of Economics and Statistics, Department of Economics, University of Oxford, vol. 80(1), pages 1-38, February.
    16. Valentino Larcinese & Luke Miner, 2018. "Was Obama Elected by the Internet? Broadband Diffusion and Voters' Behavior in US Presidential Elections," CESifo Working Paper Series 6882, CESifo.
    17. Fabio Sabatini & Francesco Sarracino, 2013. "Will Facebook save or destroy social capital? An empirical investigation into the effect of online interactions on trust and networks," Department of Economics University of Siena 692, Department of Economics, University of Siena.
    18. Zhang, Chuanchuan & Zhao, Jianmei, 2017. "Internet Usage and Rural Entrepreneurship in China," 2017 Annual Meeting, July 30-August 1, Chicago, Illinois 258521, Agricultural and Applied Economics Association.
    19. Briglauer, Wolfgang & Dürr, Niklas S. & Falck, Oliver & Hüschelrath, Kai, 2019. "Does state aid for broadband deployment in rural areas close the digital and economic divide?," Information Economics and Policy, Elsevier, vol. 46(C), pages 68-85.
    20. Bartscher, Alina Kristin & Seitz, Sebastian & Siegloch, Sebastian & Slotwinski, Michaela & Wehrhöfer, Nils, 2021. "Social capital and the spread of covid-19: Insights from european countries," Journal of Health Economics, Elsevier, vol. 80(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:17:y:2020:i:8:p:2840-:d:348124. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.