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Fear and Trembling of Cruise Ship Employees: Psychological Effects of the COVID-19 Pandemic

Author

Listed:
  • Aleksandar Radic

    (Independent Researcher, Gornji kono 8, 20000 Dubrovnik, Croatia)

  • Michael Lück

    (School of Hospitality & Tourism, Auckland University of Technology, Auckland 1010, New Zealand)

  • Antonio Ariza-Montes

    (Department of Management, Universidad Loyola Andalucía, 14004 Córdoba, Spain
    Faculty of Business Administration, Universidad Autónoma de Chile, Santiago 7500912, Chile)

  • Heesup Han

    (College of Hospitality and Tourism Management, Sejong University, Seoul 05006, Korea)

Abstract

The current COVID-19 pandemic has evolved to unprecedented proportions. This research aimed to gain a deeper understanding of the psychological effects of the COVID-19 pandemic on cruise ship employees stuck at sea. Using an inductive qualitative approach, a synchronous online focus group was conducted with nine cruise ship employees who were stuck at sea during COVID-19 pandemic. The findings revealed that COVID-19 pandemic has managed to erase the feeling of joy from cruise ship employees who were stuck at sea while exposing weakness of cruise line companies such as poor human resource management leadership. Moreover, COVID-19 pandemic demonstrated that it is of paramount importance that cruise line companies create a comprehensive strategy in assisting their employees who are experiencing an anxiety disorder and depression. The managerial implications are outlined.

Suggested Citation

  • Aleksandar Radic & Michael Lück & Antonio Ariza-Montes & Heesup Han, 2020. "Fear and Trembling of Cruise Ship Employees: Psychological Effects of the COVID-19 Pandemic," IJERPH, MDPI, vol. 17(18), pages 1-17, September.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:18:p:6741-:d:414241
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    References listed on IDEAS

    as
    1. Aleksandar Radic & Antonio Ariza-Montes & Felipe Hernández-Perlines & Gabriele Giorgi, 2020. "Connected at Sea: The Influence of the Internet and Online Communication on the Well-Being and Life Satisfaction of Cruise Ship Employees," IJERPH, MDPI, vol. 17(8), pages 1-20, April.
    2. Larsen, Svein & Marnburg, Einar & Øgaard, Torvald, 2012. "Working onboard – Job perception, organizational commitment and job satisfaction in the cruise sector," Tourism Management, Elsevier, vol. 33(3), pages 592-597.
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    Cited by:

    1. Rafael Ravina-Ripoll & Rafael Robina-Ramírez, 2023. "Are rural accommodation employees able to aspire to transcendent happiness in their work? An exploratory model," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-13, December.
    2. Yui-yip Lau & Tsz Leung Yip & Maneerat Kanrak, 2022. "Fundamental Shifts of Cruise Shipping in the Post-COVID-19 Era," Sustainability, MDPI, vol. 14(22), pages 1-14, November.
    3. Huseyin Arasli & Trude Furunes & Kaveh Jafari & Mehmet Bahri Saydam & Zehra Degirmencioglu, 2020. "Hearing the Voices of Wingless Angels: A Critical Content Analysis of Nurses’ COVID-19 Experiences," IJERPH, MDPI, vol. 17(22), pages 1-16, November.
    4. Martin Selvakumar Mohanan & Vijayakumar Rajarathinam, 2023. "Deep insight of HR management on work from home scenario during Covid pandemic situation using intelligent: analysis on IT sectors in Tamil Nadu," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 14(4), pages 1151-1182, August.

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