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Psychometric Properties of the Health Professionals Communication Skills Scale in University Students of Health Sciences

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  • Rocío Juliá-Sanchis

    (Department of Nursing, Faculty of Health Science, University of Alicante, 03690 San Vicente del Raspeig (Alicante), Spain)

  • María José Cabañero-Martínez

    (Department of Nursing, Faculty of Health Science, University of Alicante, 03690 San Vicente del Raspeig (Alicante), Spain)

  • César Leal-Costa

    (Department of Nursing, Faculty of Health Science, University of Murcia, 30100 Murcia, Spain)

  • Manuel Fernández-Alcántara

    (Department of Health Psychology, Faculty of Health Science, University of Alicante, 03690 San Vicente del Raspeig (Alicante), Spain)

  • Silvia Escribano

    (Department of Nursing, Faculty of Health Science, University of Alicante, 03690 San Vicente del Raspeig (Alicante), Spain)

Abstract

Communication is one of the determining factors of healthcare quality; however, a health model that prioritizes clinical over non-technical skills remains prevalent. The aims of this article were: (a) to validate a communication skills scale in a sample of fourth-year nursing degree students from two Spanish universities and (b) determine their perception of communication skills. The study included 289 fourth-year nursing undergraduate students with a mean age of 22.7 ( SD = 4.87) years; 81.7% were female. The Health Professionals Communication Skills Scale (HP-CSS) questionnaire was adapted for use among nursing students. We analysed the psychometric properties and relationships with the variable attitudes toward communication skills. The HP-CSS showed a high internal consistency (0.88) and good fit of data to the model ( TLI = 0.98; CFI = 0.97; RMSEA = 0.05 [95% CI = 0.04–0.06]). The total score and subscale scores correlated with the variable attitude towards communication skills. High scores were obtained for the students’ perception of communication skills. The HP-CSS is a valid and reliable tool to assess the communication skills in nursing students. This scale provides university teachers with a rapid and easily applied instrument to assess the level of communication skills and relationship with patients.

Suggested Citation

  • Rocío Juliá-Sanchis & María José Cabañero-Martínez & César Leal-Costa & Manuel Fernández-Alcántara & Silvia Escribano, 2020. "Psychometric Properties of the Health Professionals Communication Skills Scale in University Students of Health Sciences," IJERPH, MDPI, vol. 17(20), pages 1-11, October.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:20:p:7565-:d:430677
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    1. Hao Chen & Chao Liu & Fang Zhou & Xin-Yi Cao & Kan Wu & Yi-Lang Chen & Chia-Yih Liu & Ding-Hau Huang & Wen-Ko Chiou, 2022. "Focused-Attention Meditation Improves Flow, Communication Skills, and Safety Attitudes of Surgeons," IJERPH, MDPI, vol. 19(9), pages 1-15, April.
    2. Silvia Escribano & María José Cabañero-Martínez & Manuel Fernández-Alcántara & Sofía García-Sanjuán & Rafael Montoya-Juárez & Rocío Juliá-Sanchis, 2021. "Efficacy of a Standardised Patient Simulation Programme for Chronicity and End-of-Life Care Training in Undergraduate Nursing Students," IJERPH, MDPI, vol. 18(21), pages 1-11, November.

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