IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v17y2020i13p4859-d380882.html
   My bibliography  Save this article

Exploring the Social Media on the Communication Professionals in Public Health. Spanish Official Medical Colleges Case Study

Author

Listed:
  • Carlos de las Heras-Pedrosa

    (Department of Advertising and Public Relations, Universidad de Málaga 29071 Málaga, Spain)

  • Dolores Rando-Cueto

    (Department of Advertising and Public Relations, Universidad de Málaga 29071 Málaga, Spain)

  • Carmen Jambrino-Maldonado

    (Department of Economics and Business Administration, Universidad de Málaga, 29071 Málaga, Spain)

  • Francisco J. Paniagua-Rojano

    (Department of Advertising and Public Relations, Universidad de Málaga 29071 Málaga, Spain)

Abstract

The purpose of the study is to analyze the role that social media have on the practice of health professionals working in information and communication department of Spanish official medical college. Social media in health fields have experienced growing participation of users and are increasingly considered a credible form of communication. This paper examines the use of social media as communication tool by the Official Medical Colleges (OMC) of Spain. According to the National Institute of Statistics, in 2019 there were 267,995 registered medical professionals in the 52 OMC in Spain. This research is based on a qualitative methodological technique through semi-structured interviews, with the aim of identifying the profiles of the people who lead the information in the professional organizations of the OMC. Of the colleges, 73.07% participated. The findings show that information is essential for the OMC and most of them have at least one experienced communication professional. Social media are essential tool in their work and Twitter (87.5%) and Facebook (81.3%) are considered the most relevant social media according to their interests. These tools are believed to be very useful for informing, establishing relationships and listening to users.

Suggested Citation

  • Carlos de las Heras-Pedrosa & Dolores Rando-Cueto & Carmen Jambrino-Maldonado & Francisco J. Paniagua-Rojano, 2020. "Exploring the Social Media on the Communication Professionals in Public Health. Spanish Official Medical Colleges Case Study," IJERPH, MDPI, vol. 17(13), pages 1-17, July.
  • Handle: RePEc:gam:jijerp:v:17:y:2020:i:13:p:4859-:d:380882
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/17/13/4859/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/1660-4601/17/13/4859/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Thomy Tonia, 2014. "Social media in public health: is it used and is it useful?," International Journal of Public Health, Springer;Swiss School of Public Health (SSPH+), vol. 59(6), pages 889-891, December.
    2. Emerson Mainardes & Mário Raposo & Helena Alves, 2014. "Universities Need a Market Orientation to Attract Non-Traditional Stakeholders as New Financing Sources," Public Organization Review, Springer, vol. 14(2), pages 159-171, June.
    3. Melanie Swan, 2009. "Emerging Patient-Driven Health Care Models: An Examination of Health Social Networks, Consumer Personalized Medicine and Quantified Self-Tracking," IJERPH, MDPI, vol. 6(2), pages 1-34, February.
    4. Sonia Ruiz de Azua & Naiara Ozamiz-Etxebarria & Miren Agurtzane Ortiz-Jauregui & Ana Gonzalez-Pinto, 2020. "Communicative and Social Skills among Medical Students in Spain: A Descriptive Analysis," IJERPH, MDPI, vol. 17(4), pages 1-8, February.
    5. Vishwali Mhasawade & Anas Elghafari & Dustin T. Duncan & Rumi Chunara, 2020. "Role of the Built and Online Social Environments on Expression of Dining on Instagram," IJERPH, MDPI, vol. 17(3), pages 1-20, January.
    6. Kaplan, Andreas M. & Haenlein, Michael, 2010. "Users of the world, unite! The challenges and opportunities of Social Media," Business Horizons, Elsevier, vol. 53(1), pages 59-68, January.
    7. Mangold, W. Glynn & Faulds, David J., 2009. "Social media: The new hybrid element of the promotion mix," Business Horizons, Elsevier, vol. 52(4), pages 357-365, July.
    8. Wasim Ahmed & Xavier Marin-Gomez & Josep Vidal-Alaball, 2020. "Contextualising the 2019 E-Cigarette Health Scare: Insights from Twitter," IJERPH, MDPI, vol. 17(7), pages 1-10, March.
    9. Jie Zhao & Jianfei Wang, 2020. "Health Advertising on Short-Video Social Media: A Study on User Attitudes Based on the Extended Technology Acceptance Model," IJERPH, MDPI, vol. 17(5), pages 1-21, February.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Julio Emilio Marco-Franco & Pedro Pita-Barros & David Vivas-Orts & Silvia González-de-Julián & David Vivas-Consuelo, 2021. "COVID-19, Fake News, and Vaccines: Should Regulation Be Implemented?," IJERPH, MDPI, vol. 18(2), pages 1-11, January.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mahan, Joseph E. & Seo, Won Jae & Jordan, Jeremy S. & Funk, Daniel, 2015. "Exploring the impact of social networking sites on running involvement, running behavior, and social life satisfaction," Sport Management Review, Elsevier, vol. 18(2), pages 182-192.
    2. Bosio, Birgit & Haselwanter, Stefanie & Ceipek, Michael, 2018. "The Utilization of Social Media Marketing in Destination Management Organizations," 6th International OFEL Conference on Governance, Management and Entrepreneurship. New Business Models and Institutional Entrepreneurs: Leading Disruptive Change (Dubrovnik, 2018), in: 6th International OFEL Conference on Governance, Management and Entrepreneurship. New Business Models and Institutional Entrepreneurs: Leading Disrupt, pages 249-268, Governance Research and Development Centre (CIRU), Zagreb.
    3. Elena Casprini & Alberto Di Minin, 2015. "How are companies facing the social media (r)evolution?," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2015(2), pages 67-86.
    4. Dass, Mayukh & Kumar, Shivina, 2014. "Bringing product and consumer ecosystems to the strategic forefront," Business Horizons, Elsevier, vol. 57(2), pages 225-234.
    5. Mohammad Tipu Sultan & Farzana Sharmin & Alina Badulescu & Darie Gavrilut & Ke Xue, 2021. "Social Media-Based Content towards Image Formation: A New Approach to the Selection of Sustainable Destinations," Sustainability, MDPI, vol. 13(8), pages 1-22, April.
    6. Drago Ruzic & Antun Bilos & Filip Radulovic, 2018. "Preliminary Study Of Personal Marketing In The Digital Environment: Attributes And Perception Of Internet Users In Croatia," Economic Thought and Practice, Department of Economics and Business, University of Dubrovnik, vol. 27(1), pages 209-229, june.
    7. Mohammad Zulfeequar Alam, 2017. "Exploring Shopper Insights of Social Media Use in Saudi Arabia," International Review of Management and Marketing, Econjournals, vol. 7(2), pages 326-333.
    8. Bhimani, Hardik & Mention, Anne-Laure & Barlatier, Pierre-Jean, 2019. "Social media and innovation: A systematic literature review and future research directions," Technological Forecasting and Social Change, Elsevier, vol. 144(C), pages 251-269.
    9. Šķiltere Daina & Bormane Santa, 2018. "Integrated Marketing Communication as a Business Management Tool in the Context of Sustainable Development," Open Economics, De Gruyter, vol. 1(1), pages 115-123, October.
    10. Foltean, Florin Sabin & Trif, Simona Mihaela & Tuleu, Daniela Liliana, 2019. "Customer relationship management capabilities and social media technology use: Consequences on firm performance," Journal of Business Research, Elsevier, vol. 104(C), pages 563-575.
    11. Korschun, Daniel & Du, Shuili, 2013. "How virtual corporate social responsibility dialogs generate value: A framework and propositions," Journal of Business Research, Elsevier, vol. 66(9), pages 1494-1504.
    12. Faseeh Amin Beig & Mohammad Furqan Khan, 2018. "Impact of Social Media Marketing on Brand Experience: A Study of Select Apparel Brands on Facebook," Vision, , vol. 22(3), pages 264-275, September.
    13. Bednarz Joanna & Orelly Patricia, 2020. "The importance of social media on the FMCG market in Bangladesh," International Journal of Management and Economics, Warsaw School of Economics, Collegium of World Economy, vol. 56(3), pages 230-242, September.
    14. Matea Matic Sosic, 2019. "Examining Social Media Usage In The Context Of Consumer Behaviour," Economic Thought and Practice, Department of Economics and Business, University of Dubrovnik, vol. 28(2), pages 553-566, december.
    15. Elisa Baraibar-Diez & María D Odriozola & José Luis Fernández Sánchez, 2016. "Transparency through European corporate governance codes," International Journal of Disclosure and Governance, Palgrave Macmillan, vol. 13(3), pages 244-261, August.
    16. Nisar, Tahir M. & Prabhakar, Guru & Patil, Pushp P., 2018. "Sports clubs’ use of social media to increase spectator interest," International Journal of Information Management, Elsevier, vol. 43(C), pages 188-195.
    17. Erdem Özkan & Metehan Tolon, 2015. "The Effects of Information Overload on Consumer Confusion: An Examination on User Generated Content," Bogazici Journal, Review of Social, Economic and Administrative Studies, Bogazici University, Department of Economics, vol. 29(1), pages 27-51.
    18. Sajia Islam & Mohammad Nazmul Huq, 2021. "Marketing Force Automation and Usage in Electronics Industry: An Analysis on Walton BD," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 5(11), pages 142-155, November.
    19. Brad Sago, 2015. "A Comparison Of User Perceptions And Frequency Of Use Of Social Media To Use Of Social Media," International Journal of Management and Marketing Research, The Institute for Business and Finance Research, vol. 8(1), pages 15-29.
    20. Habibi, Mohammad Reza & Laroche, Michel & Richard, Marie-Odile, 2014. "Brand communities based in social media: How unique are they? Evidence from two exemplary brand communities," International Journal of Information Management, Elsevier, vol. 34(2), pages 123-132.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:17:y:2020:i:13:p:4859-:d:380882. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.