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Coping with Workplace Violence in Healthcare Settings: Social Support and Strategies

Author

Listed:
  • Siqi Zhao

    (Department of Health. Policy and Hospital Management, School of Public Health, Harbin Medical University, Harbin 150081, China
    These authors contributed equally to this work.)

  • He Liu

    (Department of Health. Policy and Hospital Management, School of Public Health, Harbin Medical University, Harbin 150081, China
    These authors contributed equally to this work.)

  • Hongkun Ma

    (Department of Health Management, Harbin Medical University, Harbin 150081, China)

  • Mingli Jiao

    (Department of Health. Policy and Hospital Management, School of Public Health, Harbin Medical University, Harbin 150081, China
    Institute of Quantitative and Technical Economics, Chinese Academy of Social Science, Beijing 100000, China)

  • Ye Li

    (Department of Health. Policy and Hospital Management, School of Public Health, Harbin Medical University, Harbin 150081, China)

  • Yanhua Hao

    (Department of Social Medicine, School of Public Health, Harbin Medical University, Harbin 150081, China)

  • Yihua Sun

    (Human Resources Department, Shanghai Mental Health Center, Shanghai 200030, China)

  • Lijun Gao

    (Department of Social Medicine, School of Public Health, Harbin Medical University, Harbin 150081, China)

  • Sun Hong

    (Department of Medical Demography, School of Public Health, Harbin Medical University, Harbin 150081, China)

  • Zheng Kang

    (Department of Social Medicine, School of Public Health, Harbin Medical University, Harbin 150081, China)

  • Qunhong Wu

    (Department of Social Medicine, School of Public Health, Harbin Medical University, Harbin 150081, China)

  • Hong Qiao

    (Endocrine and Metabolic Diseases, The 2nd Affiliated Hospital of Harbin Medical University, Harbin 150081, China)

Abstract

A cross-sectional survey of healthcare professionals from 19 hospitals in six cities of Heilongjiang Province, China was conducted. This study had two objectives: (1) to examine the factors influencing healthcare workers’ opinions of strategies to prevent workplace violence, using social support theory, and (2) to encourage healthcare organisations and the larger society to offer greater support to healthcare workers. The respondents exposed to workplace violence expected to receive organisational and social support. Those exposed to psychological violence had a strong opinion of the need for target training to strengthen their competence in responding to violence (OR = 1.319, 95% CI: 1.034–1.658) and enacting workplace violence legislation (OR = 1.968, 95% CI: 1.523–2.543).Those exposed to physical violence thought it might be useful to reinforce staff with back-up support (OR = 3.101, 95% CI: 1.085–8.860). Those exposed to both types of violence and those with high anxiety levels need greater support at both the organisational and societal levels.

Suggested Citation

  • Siqi Zhao & He Liu & Hongkun Ma & Mingli Jiao & Ye Li & Yanhua Hao & Yihua Sun & Lijun Gao & Sun Hong & Zheng Kang & Qunhong Wu & Hong Qiao, 2015. "Coping with Workplace Violence in Healthcare Settings: Social Support and Strategies," IJERPH, MDPI, vol. 12(11), pages 1-16, November.
    • Handle: RePEc:gam:jijerp:v:12:y:2015:i:11:p:14429-14444:d:58791
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    References listed on IDEAS

    as
    1. Qijin Cheng & Shu-Sen Chang & Yingqi Guo & Paul S F Yip, 2015. "Information Accessibility of the Charcoal Burning Suicide Method in Mainland China," PLOS ONE, Public Library of Science, vol. 10(10), pages 1-15, October.
    2. Hesketh, Kathryn L. & Duncan, Susan M. & Estabrooks, Carole A. & Reimer, Marlene A. & Giovannetti, Phyllis & Hyndman, Kathryn & Acorn, Sonia, 2003. "Workplace violence in Alberta and British Columbia hospitals," Health Policy, Elsevier, vol. 63(3), pages 311-321, March.
    3. He Liu & Siqi Zhao & Mingli Jiao & Jingtao Wang & David H. Peters & Hong Qiao & Yuchong Zhao & Ye Li & Lei Song & Kai Xing & Yan Lu & Qunhong Wu, 2015. "Extent, Nature, and Risk Factors of Workplace Violence in Public Tertiary Hospitals in China: A Cross-Sectional Survey," IJERPH, MDPI, vol. 12(6), pages 1-17, June.
    4. repec:ilo:ilowps:384511 is not listed on IDEAS
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    Cited by:

    1. Andrew Watterson, 2016. "Occupational Safety and Related Impacts on Health and the Environment," IJERPH, MDPI, vol. 13(10), pages 1-4, October.

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