IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v12y2015i11p14429-14444d58791.html
   My bibliography  Save this article

Coping with Workplace Violence in Healthcare Settings: Social Support and Strategies

Author

Listed:
  • Siqi Zhao

    (Department of Health. Policy and Hospital Management, School of Public Health, Harbin Medical University, Harbin 150081, China
    These authors contributed equally to this work.)

  • He Liu

    (Department of Health. Policy and Hospital Management, School of Public Health, Harbin Medical University, Harbin 150081, China
    These authors contributed equally to this work.)

  • Hongkun Ma

    (Department of Health Management, Harbin Medical University, Harbin 150081, China)

  • Mingli Jiao

    (Department of Health. Policy and Hospital Management, School of Public Health, Harbin Medical University, Harbin 150081, China
    Institute of Quantitative and Technical Economics, Chinese Academy of Social Science, Beijing 100000, China)

  • Ye Li

    (Department of Health. Policy and Hospital Management, School of Public Health, Harbin Medical University, Harbin 150081, China)

  • Yanhua Hao

    (Department of Social Medicine, School of Public Health, Harbin Medical University, Harbin 150081, China)

  • Yihua Sun

    (Human Resources Department, Shanghai Mental Health Center, Shanghai 200030, China)

  • Lijun Gao

    (Department of Social Medicine, School of Public Health, Harbin Medical University, Harbin 150081, China)

  • Sun Hong

    (Department of Medical Demography, School of Public Health, Harbin Medical University, Harbin 150081, China)

  • Zheng Kang

    (Department of Social Medicine, School of Public Health, Harbin Medical University, Harbin 150081, China)

  • Qunhong Wu

    (Department of Social Medicine, School of Public Health, Harbin Medical University, Harbin 150081, China)

  • Hong Qiao

    (Endocrine and Metabolic Diseases, The 2nd Affiliated Hospital of Harbin Medical University, Harbin 150081, China)

Abstract

A cross-sectional survey of healthcare professionals from 19 hospitals in six cities of Heilongjiang Province, China was conducted. This study had two objectives: (1) to examine the factors influencing healthcare workers’ opinions of strategies to prevent workplace violence, using social support theory, and (2) to encourage healthcare organisations and the larger society to offer greater support to healthcare workers. The respondents exposed to workplace violence expected to receive organisational and social support. Those exposed to psychological violence had a strong opinion of the need for target training to strengthen their competence in responding to violence (OR = 1.319, 95% CI: 1.034–1.658) and enacting workplace violence legislation (OR = 1.968, 95% CI: 1.523–2.543).Those exposed to physical violence thought it might be useful to reinforce staff with back-up support (OR = 3.101, 95% CI: 1.085–8.860). Those exposed to both types of violence and those with high anxiety levels need greater support at both the organisational and societal levels.

Suggested Citation

  • Siqi Zhao & He Liu & Hongkun Ma & Mingli Jiao & Ye Li & Yanhua Hao & Yihua Sun & Lijun Gao & Sun Hong & Zheng Kang & Qunhong Wu & Hong Qiao, 2015. "Coping with Workplace Violence in Healthcare Settings: Social Support and Strategies," IJERPH, MDPI, vol. 12(11), pages 1-16, November.
    • Handle: RePEc:gam:jijerp:v:12:y:2015:i:11:p:14429-14444:d:58791
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/12/11/14429/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/12/11/14429/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Hesketh, Kathryn L. & Duncan, Susan M. & Estabrooks, Carole A. & Reimer, Marlene A. & Giovannetti, Phyllis & Hyndman, Kathryn & Acorn, Sonia, 2003. "Workplace violence in Alberta and British Columbia hospitals," Health Policy, Elsevier, vol. 63(3), pages 311-321, March.
    2. Qijin Cheng & Shu-Sen Chang & Yingqi Guo & Paul S F Yip, 2015. "Information Accessibility of the Charcoal Burning Suicide Method in Mainland China," PLOS ONE, Public Library of Science, vol. 10(10), pages 1-15, October.
    3. He Liu & Siqi Zhao & Mingli Jiao & Jingtao Wang & David H. Peters & Hong Qiao & Yuchong Zhao & Ye Li & Lei Song & Kai Xing & Yan Lu & Qunhong Wu, 2015. "Extent, Nature, and Risk Factors of Workplace Violence in Public Tertiary Hospitals in China: A Cross-Sectional Survey," IJERPH, MDPI, vol. 12(6), pages 1-17, June.
    4. repec:ilo:ilowps:384511 is not listed on IDEAS
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Andrew Watterson, 2016. "Occupational Safety and Related Impacts on Health and the Environment," IJERPH, MDPI, vol. 13(10), pages 1-4, October.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mohamad Alameddine & Yara Mourad & Hani Dimassi, 2015. "A National Study on Nurses’ Exposure to Occupational Violence in Lebanon: Prevalence, Consequences and Associated Factors," PLOS ONE, Public Library of Science, vol. 10(9), pages 1-15, September.
    2. Daniela Acquadro Maran & Davide Minniti & Michele Presutti & Marta Alesina & Adelina Brizio & Paola Gatti, 2023. "Workplace Bullying among Healthcare Professionals: A Quanti-Qualitative Survey in a Sample of Women Working in an Italian Healthcare Setting," IJERPH, MDPI, vol. 20(10), pages 1-13, May.
    3. Lian, Ying & Dong, Xuefan, 2021. "Exploring social media usage in improving public perception on workplace violence against healthcare workers," Technology in Society, Elsevier, vol. 65(C).
    4. Qijin Cheng & Feng Chen & Paul S F Yip, 2017. "Media effects on suicide methods: A case study on Hong Kong 1998-2005," PLOS ONE, Public Library of Science, vol. 12(4), pages 1-12, April.
    5. Boateng, Godfred O. & Adams, Tracey L., 2016. "“Drop dead … I need your job”: An exploratory study of intra-professional conflict amongst nurses in two Ontario cities," Social Science & Medicine, Elsevier, vol. 155(C), pages 35-42.
    6. Antonio Ariza-Montes & Noel M. Muniz & María José Montero-Simó & Rafael Angel Araque-Padilla, 2013. "Workplace Bullying among Healthcare Workers," IJERPH, MDPI, vol. 10(8), pages 1-19, July.
    7. Katharina Saunders & Christian Hagist & Alistair McGuire & Christian Schlereth, 2020. "Preferences of a new health care profession. A pilot study with anaesthesia technologist trainees in Germany," WHU Working Paper Series - Economics Group 20-01, WHU - Otto Beisheim School of Management.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:12:y:2015:i:11:p:14429-14444:d:58791. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.