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A Framework for Cloud Based E-Government from the Perspective of Developing Countries

Author

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  • Pusp Raj Joshi

    (School of Architecture, Computing and Engineering, University of East London, London E162RD, UK)

  • Shareeful Islam

    (School of Architecture, Computing and Engineering, University of East London, London E162RD, UK)

  • Syed Islam

    (School of Architecture, Computing and Engineering, University of East London, London E162RD, UK)

Abstract

Despite significant efforts to initiate electronic government projects, developing countries are still struggling to reap the benefits of using e-government services. An effective implementation of e-government infrastructure is necessary to increase the efficiency and transparency of the government services. There are several studies that observed causes like lack of infrastructure support, lack of payment gateway and improper e-government service delivery channel as main barriers to a wider adoption of e-government services. The main contribution of this research is to propose a cloud-based G2G (Government-to-government) e-government framework for a viable e-government solution from the perspective of developing countries. We have introduced a list of concepts and a systematic process to guide the implementation of e-government project based on the government’s vision, goals, chosen services through the service delivery channel to the appropriate cloud service and deployment model. We have used Nepal as a context of the case study and applied the framework to a real e-government project of driving licensing department using action research methodology. The results from the study show that the G2G approach of e-government implementation would be the best for providing effective government services to the stakeholders of developing countries. The proposed framework also supports a smooth integration of government services and reduces the time of the overall project.

Suggested Citation

  • Pusp Raj Joshi & Shareeful Islam & Syed Islam, 2017. "A Framework for Cloud Based E-Government from the Perspective of Developing Countries," Future Internet, MDPI, vol. 9(4), pages 1-26, November.
    • Handle: RePEc:gam:jftint:v:9:y:2017:i:4:p:80-:d:118253
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    References listed on IDEAS

    as
    1. Michael J. Magro, 2012. "A Review of Social Media Use in E-Government," Administrative Sciences, MDPI, vol. 2(2), pages 1-14, April.
    2. Shareeful Islam & Stefan Fenz & Edgar Weippl & Haralambos Mouratidis, 2017. "A Risk Management Framework for Cloud Migration Decision Support," JRFM, MDPI, vol. 10(2), pages 1-24, April.
    3. Umar Mukhtar Ismail & Shareeful Islam & Moussa Ouedraogo & Edgar Weippl, 2016. "A Framework for Security Transparency in Cloud Computing," Future Internet, MDPI, vol. 8(1), pages 1-22, February.
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    Cited by:

    1. Osama Abied & Othman Ibrahim & Siti Nuur-Ila Mat Kamal & Ibrahim M. Alfadli & Weam M. Binjumah & Norafida Ithnin & Maged Nasser, 2022. "Probing Determinants Affecting Intention to Adopt Cloud Technology in E-Government Systems," Sustainability, MDPI, vol. 14(23), pages 1-29, November.

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