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RE-examining the Effect of Online Social Support on Subjective Well-Being: The Moderating Role of Experience

Author

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  • Meng-Hsiang Hsu

    (Department of Information Management, National Kaohsiung University of Science and Technology, Kaohsiung 82445, Taiwan)

  • Chun-Ming Chang

    (Department of International Business, Ming Chuan University, Taipei 11103, Taiwan)

  • Shing-Ling Wu

    (College of Management, National Kaohsiung University of Science and Technology, Kaohsiung 82445, Taiwan)

Abstract

Building upon the perspectives of social capital theory, social support, and experience, this study developed a theoretical model to investigate the determinants of subjective well-being on social media. This study also examined the moderating role of experience on the relationship between subjective well-being and social support. Data collected from 267 social media users in Taiwan were used to test the proposed model. Structural equation modeling analysis was used to test the measurement model and the structural model. The findings reveal that receiving online support and providing online support are the key predictors of subjective well-being. Furthermore, social capital positively influences the reception and provision of online support. Finally, providing online support has a significant effect on the subjective well-being of users with low levels of use experience, while receiving online support exerts a stronger influence on the subjective well-being of users with high levels of use experience.

Suggested Citation

  • Meng-Hsiang Hsu & Chun-Ming Chang & Shing-Ling Wu, 2020. "RE-examining the Effect of Online Social Support on Subjective Well-Being: The Moderating Role of Experience," Future Internet, MDPI, vol. 12(5), pages 1-15, May.
    • Handle: RePEc:gam:jftint:v:12:y:2020:i:5:p:88-:d:358812
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    References listed on IDEAS

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    3. Viswanath Venkatesh, 2000. "Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model," Information Systems Research, INFORMS, vol. 11(4), pages 342-365, December.
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    Cited by:

    1. Md. Motaher Hossain & K. M. Zahidul Islam & Abdullah Al Masud & Md. Alamgir Hossain & Nusrat Jahan, 2023. "Antecedents and Consequences of Self-Disclosure in Subjective Well-Being: A Facebook Case With a Social Support Mediator," SAGE Open, , vol. 13(2), pages 21582440231, June.
    2. Alessandro Scuderi & Giovanni La Via & Giuseppe Timpanaro & Luisa Sturiale, 2022. "The Digital Applications of “Agriculture 4.0”: Strategic Opportunity for the Development of the Italian Citrus Chain," Agriculture, MDPI, vol. 12(3), pages 1-13, March.

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