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The Relationship Between Managers’ Emotional Intelligence and Project Management Decisions

Author

Listed:
  • Nuno J. P. Rodrigues

    (ESTG—Escola Superior de Tecnologia e Gestão, Instituto Politécnico do Porto, Politécnico do Porto, Rua Dr. Roberto Frias, 712, 4200-465 Porto, Portugal
    Research on Economics, Management and Information Technologies, REMIT, Portucalense University, 4200-072 Porto, Portugal
    ISLA—Polytechnic Institute of Management and Technology, School of Management, 4430-646 V.N. Gaia, Portugal)

  • Catarina I. V. Matos

    (ESTG—Escola Superior de Tecnologia e Gestão, Instituto Politécnico do Porto, Politécnico do Porto, Rua Dr. Roberto Frias, 712, 4200-465 Porto, Portugal)

Abstract

Today, effective project management goes beyond technical skills, incorporating an emotional dimension that plays a crucial role in the success and dynamics of teams. Emotional intelligence (EI), which refers to the ability to control emotions—both one’s own and those of others—has become essential for good performance in work environments, often surpassing technical skills. This study aims to explore the relationship between managers’ emotional intelligence and decision-making in the context of project management. This research was based on an extensive literature review, followed by multiple interviews with project managers. Using semi-structured interviews, it was possible to identify how EI positively influences decision-making and project success. Managers with high levels of EI are more effective in decision-making, communication, conflict resolution, and leadership, resulting in more cohesive and productive teams. EI is a critical factor for success in project management in companies with the same characteristics as this one, providing a collaborative and effective working environment. The results might clearly assess the current state of the relationship between EI in the context of project management and consequent decisions leading to the project’s success.

Suggested Citation

  • Nuno J. P. Rodrigues & Catarina I. V. Matos, 2024. "The Relationship Between Managers’ Emotional Intelligence and Project Management Decisions," Administrative Sciences, MDPI, vol. 14(12), pages 1-18, November.
    • Handle: RePEc:gam:jadmsc:v:14:y:2024:i:12:p:318-:d:1531992
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    References listed on IDEAS

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    1. Rezvani, Azadeh & Khosravi, Pouria, 2019. "Emotional intelligence: The key to mitigating stress and fostering trust among software developers working on information system projects," International Journal of Information Management, Elsevier, vol. 48(C), pages 139-150.
    2. Marcela Castro & André Barcaui & Bouchaib Bahli & Ronnie Figueiredo, 2022. "Do the Project Manager’s Soft Skills Matter? Impacts of the Project Manager’s Emotional Intelligence, Trustworthiness, and Job Satisfaction on Project Success," Administrative Sciences, MDPI, vol. 12(4), pages 1-16, October.
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