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The Impact of Leaders’ Coaching Skills on Employees’ Happiness and Turnover Intention

Author

Listed:
  • Soraia Romão

    (School of Technology and Management, Polytechnic of Leiria, Campus 2, Morro do Lena-Alto Vieiro, 2411-901 Leiria, Portugal)

  • Neuza Ribeiro

    (Centre of Applied Research in Management and Economics (CARME), School of Technology and Management, Polytechnic of Leiria, Campus 2, Morro do Lena-Alto Vieiro, 2411-901 Leiria, Portugal)

  • Daniel Roque Gomes

    (School of Education, Polytechnic Institute of Coimbra, ICNOVA—Instituto de Comunicação da NOVA, 1069-061 Lisboa, Portugal)

  • Sharda Singh

    (Centre of Applied Research in Management and Economics (CARME), 2411-901 Leiria, Portugal
    ICFAI Business School (IBS) in Hyderabad, Ranchi 834002, India)

Abstract

This study seeks to provide a more comprehensive understanding of how leaders with coaching skills can affect an individual’s turnover intention through the mediating role of happiness. The sample includes 271 individuals from diverse organizations. Based on a survey, employees assessed their leaders’ coaching skills and reported their own happiness and turnover intention. The findings demonstrate that leaders’ coaching skills have a negative impact on employees’ turnover intention and a positive impact on their happiness, with the latter mediating the relationship between the first two variables. Organizations should note that a leader’s coaching skills are useful not only for the employee’s happiness, but also for avoiding turnover intention; therefore, organizations should encourage leaders to integrate more coaching skills into their leadership styles. The identification of an employee’s happiness as a mediator of the relationship between a leader’s coaching skills and employees’ turnover intention is an original contribution, thereby extending previous research over these topics.

Suggested Citation

  • Soraia Romão & Neuza Ribeiro & Daniel Roque Gomes & Sharda Singh, 2022. "The Impact of Leaders’ Coaching Skills on Employees’ Happiness and Turnover Intention," Administrative Sciences, MDPI, vol. 12(3), pages 1-15, July.
    • Handle: RePEc:gam:jadmsc:v:12:y:2022:i:3:p:84-:d:865478
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    References listed on IDEAS

    as
    1. Pinto, Jeffrey K. & Kharbanda, Om P., 1996. "How to fail in project management (without really trying)," Business Horizons, Elsevier, vol. 39(4), pages 45-53.
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