IDEAS home Printed from https://ideas.repec.org/a/exl/1trans/v15y2020i1p5-14.html
   My bibliography  Save this article

Multi-Criteria Evaluation Of E-Shop Methods Of Delivery From The Customer'S Perspective

Author

Listed:
  • Radovan MADLEŇÁK

    (University of Zilina, FPEDAS, Department of Communications, Univerzitná 8215/1, Zilina, Slovakia)

  • Lucia MADLEŇÁKOVÁ

    (University of Zilina, FPEDAS, Department of Communications, Univerzitná 8215/1, Zilina, Slovakia)

Abstract

This article focuses on the multi-criteria evaluation of various delivery options in the conditions of chosen e-shop, from the customer’s...

Suggested Citation

  • Radovan MADLEŇÁK & Lucia MADLEŇÁKOVÁ, 2020. "Multi-Criteria Evaluation Of E-Shop Methods Of Delivery From The Customer'S Perspective," Transport Problems, Silesian University of Technology, Faculty of Transport, vol. 15(1), pages 5-14, March.
    • Handle: RePEc:exl:1trans:v:15:y:2020:i:1:p:5-14
    DOI: 10.21307/tp-2020-001
    as

    Download full text from publisher

    File URL: https://www.exeley.com/exeley/journals/transport_problems/15/1/pdf/10.21307_tp-2020-001.pdf
    Download Restriction: no
    File URL: https://www.exeley.com/transport_problems/doi/10.21307/tp-2020-001
    Download Restriction: no
    File URL: https://libkey.io/10.21307/tp-2020-001?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Wu, Desheng & Olson, David L., 2008. "Supply chain risk, simulation, and vendor selection," International Journal of Production Economics, Elsevier, vol. 114(2), pages 646-655, August.
    2. Yuen, Kum Fai & Wang, Xueqin & Ng, Li Ting Wendy & Wong, Yiik Diew, 2018. "An investigation of customers’ intention to use self-collection services for last-mile delivery," Transport Policy, Elsevier, vol. 66(C), pages 1-8.
    3. Christian Otter & Christian Watzl & Daniel Schwarz & Pamela Priess, 2017. "Towards sustainable logistics: study of alternative delivery facets," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 4(4), pages 460-476, June.
    4. Florio, Alexandre M. & Feillet, Dominique & Hartl, Richard F., 2018. "The delivery problem: Optimizing hit rates in e-commerce deliveries," Transportation Research Part B: Methodological, Elsevier, vol. 117(PA), pages 455-472.
    5. Christian Otter & Christian Watzl & Daniel Schwarz & Pamela Priess, 2017. "Towards sustainable logistics: study of alternative delivery facets," Post-Print hal-01861042, HAL.
    6. Vladimír Ľupták & Paweł Droździel & Ondrej Stopka & Mária Stopková & Iwona Rybicka, 2019. "Approach Methodology for Comprehensive Assessing the Public Passenger Transport Timetable Performances at a Regional Scale," Sustainability, MDPI, vol. 11(13), pages 1-18, June.
    7. Stephan L.K. Freichel & Johannes K. Wörtge, 2018. "Facility Design In Omni-Channel Retail – A Logistics Point Of View," Business Logistics in Modern Management, Josip Juraj Strossmayer University of Osijek, Faculty of Economics, Croatia, vol. 18, pages 243-263.
    8. Zanakis, Stelios H. & Solomon, Anthony & Wishart, Nicole & Dublish, Sandipa, 1998. "Multi-attribute decision making: A simulation comparison of select methods," European Journal of Operational Research, Elsevier, vol. 107(3), pages 507-529, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. John Olsson & Daniel Hellström & Henrik Pålsson, 2019. "Framework of Last Mile Logistics Research: A Systematic Review of the Literature," Sustainability, MDPI, vol. 11(24), pages 1-25, December.
    2. Magdalena Mucowska, 2021. "Trends of Environmentally Sustainable Solutions of Urban Last-Mile Deliveries on the E-Commerce Market—A Literature Review," Sustainability, MDPI, vol. 13(11), pages 1-26, May.
    3. Olga Lingaitienė & Juozas Merkevičius & Vida Davidavičienė, 2021. "The Model of Vehicle and Route Selection for Energy Saving," Sustainability, MDPI, vol. 13(8), pages 1-20, April.
    4. Ayula Zhylankozova, 2018. "Towards the Silk Road economic zone initiative: historical perspective," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 6(2), pages 548-557, December.
    5. Wang, Jianxin & Lim, Ming K. & Zhan, Yuanzhu & Wang, XiaoFeng, 2020. "An intelligent logistics service system for enhancing dispatching operations in an IoT environment," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 135(C).
    6. Ayula Zhylankozova, 2018. "Towards the Silk Road economic zone initiative: historical perspective," Post-Print hal-02342850, HAL.
    7. Mancini, Simona & Gansterer, Margaretha & Triki, Chefi, 2023. "Locker box location planning under uncertainty in demand and capacity availability," Omega, Elsevier, vol. 120(C).
    8. Jolanta Sabaitytė & Vida Davidavičienė & Gerard Frederick Van Kleef, 2020. "The Peculiarities of Low-Cost Carrier Development in Europe," Energies, MDPI, vol. 13(3), pages 1-19, February.
    9. Milioti, Christina & Pramatari, Katerina & Kelepouri, Ioanna, 2020. "Modelling consumers’ acceptance for the click and collect service," Journal of Retailing and Consumer Services, Elsevier, vol. 56(C).
    10. Juan Guillermo Urzúa-Morales & Juan Pedro Sepulveda-Rojas & Miguel Alfaro & Guillermo Fuertes & Rodrigo Ternero & Manuel Vargas, 2020. "Logistic Modeling of the Last Mile: Case Study Santiago, Chile," Sustainability, MDPI, vol. 12(2), pages 1-18, January.
    11. Lin, Yun Hui & Wang, Yuan & He, Dongdong & Lee, Loo Hay, 2020. "Last-mile delivery: Optimal locker location under multinomial logit choice model," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 142(C).
    12. Yuen, Kum Fai & Chua, Jie Ying & Li, Xue & Wang, Xueqin, 2023. "The determinants of users’ intention to adopt telehealth: Health belief, perceived value and self-determination perspectives," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
    13. Vladimír Konečný & Jozef Gnap & Tomáš Settey & František Petro & Tomáš Skrúcaný & Tomasz Figlus, 2020. "Environmental Sustainability of the Vehicle Fleet Change in Public City Transport of Selected City in Central Europe," Energies, MDPI, vol. 13(15), pages 1-23, July.
    14. Krejci, Igor & Voriskova, Andrea, 2010. "Analysis of the Method for the Selection of Regions with Concentrated State Aid," AGRIS on-line Papers in Economics and Informatics, Czech University of Life Sciences Prague, Faculty of Economics and Management, vol. 2(3), pages 1-8, September.
    15. Kokaraki, Nikoleta & Hopfe, Christina J. & Robinson, Elaine & Nikolaidou, Elli, 2019. "Testing the reliability of deterministic multi-criteria decision-making methods using building performance simulation," Renewable and Sustainable Energy Reviews, Elsevier, vol. 112(C), pages 991-1007.
    16. Mommens, Koen & Buldeo Rai, Heleen & van Lier, Tom & Macharis, Cathy, 2021. "Delivery to homes or collection points? A sustainability analysis for urban, urbanised and rural areas in Belgium," Journal of Transport Geography, Elsevier, vol. 94(C).
    17. Qian, Lixian & Yin, Juelin & Huang, Youlin & Liang, Ya, 2023. "The role of values and ethics in influencing consumers’ intention to use autonomous vehicle hailing services," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    18. Jihee Han & KwangSup Shin, 2016. "Evaluation mechanism for structural robustness of supply chain considering disruption propagation," International Journal of Production Research, Taylor & Francis Journals, vol. 54(1), pages 135-151, January.
    19. Mulliner, Emma & Smallbone, Kieran & Maliene, Vida, 2013. "An assessment of sustainable housing affordability using a multiple criteria decision making method," Omega, Elsevier, vol. 41(2), pages 270-279.
    20. Jaroszweski, David & Chapman, Lee & Petts, Judith, 2010. "Assessing the potential impact of climate change on transportation: the need for an interdisciplinary approach," Journal of Transport Geography, Elsevier, vol. 18(2), pages 331-335.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:exl:1trans:v:15:y:2020:i:1:p:5-14. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MPS Ltd. (email available below). General contact details of provider: https://www.exeley.com/journal/transport_problems .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.