IDEAS home Printed from https://ideas.repec.org/a/ers/journl/vxxivy2021ispecial1p1152-1177.html
   My bibliography  Save this article

Using Six Sigma in the Management of City Logistics Processes: A Case Study on the Impact Assessment of Transport Infrastructure on Fuel Consumption in Szczecin

Author

Listed:
  • Justyna Lemke
  • Roma Strulak-Wojcikiewicz

Abstract

Purpose: The objective of this paper is to present the possibilities of using the Six Sigma (SS) methodology in the management of city logistics processes in the Polish city of Szczecin. Design/Methodology/Approach: The Six Sigma methodology is used in this study. We discuss the possibility of managing city logistics based on the Six Sigma methodology. In the first stage, the city logistics processes are analysed, and the customer of this process and their needs are defined. For this purpose, a SIPOC (Suppliers Inputs Process Outputs Clients) diagram is used, as well as a CTQ (Critical to Quality) tree. Subsequently, an overall concept for the management of city logistics processes is developed. Findings: Based on the literature review, possible process evaluation indicators are proposed. Finally, an example of a Six Sigma project is presented, to improve the city logistics process in the city of Szczecin in Poland. Practical Implications: The presented research results show the possibility of using the Six Sigma (SS) methodology in the management of city logistics processes. Originality/value: The Six Sigma management concept in city logistics presented in the article is the first study of this type according to the authors' knowledge. The in-depth analysis of the literature on the subject, presented in the article provides for a possibility of applying the Six Sigma methodology in logistics processes and in city management. The management concept according to Six Sigma has not been previously applied to the management of city logistics processes to the authors' knowledge.

Suggested Citation

  • Justyna Lemke & Roma Strulak-Wojcikiewicz, 2021. "Using Six Sigma in the Management of City Logistics Processes: A Case Study on the Impact Assessment of Transport Infrastructure on Fuel Consumption in Szczecin," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 1), pages 1152-1177.
    • Handle: RePEc:ers:journl:v:xxiv:y:2021:i:special1:p:1152-1177
    as

    Download full text from publisher

    File URL: https://ersj.eu/journal/2093/download
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Eiichi Taniguchi & Rob E.C.M. Van Der Heijden, 2000. "An evaluation methodology for city logistics," Transport Reviews, Taylor & Francis Journals, vol. 20(1), pages 65-90, January.
    2. Sneddon, Chris & Howarth, Richard B. & Norgaard, Richard B., 2006. "Sustainable development in a post-Brundtland world," Ecological Economics, Elsevier, vol. 57(2), pages 253-268, May.
    3. K. Prabu & J. Makesh & K. Naveen Raj & S.R. Devadasan & R. Murugesh, 2013. "Six Sigma implementation through DMAIC: a case study," International Journal of Process Management and Benchmarking, Inderscience Enterprises Ltd, vol. 3(3), pages 386-400.
    4. Holl, Adelheid, 2004. "Manufacturing location and impacts of road transport infrastructure: empirical evidence from Spain," Regional Science and Urban Economics, Elsevier, vol. 34(3), pages 341-363, May.
    5. Elke Glistau & Norge I. Coello Machado, 2008. "Design Of Experiments And Six Sigma Methods In Logistics," Advanced Logistic systems, University of Miskolc, Department of Material Handling and Logistics, vol. 2(1), pages 47-54, December.
    6. Dablanc, Laetitia, 2007. "Goods transport in large European cities: Difficult to organize, difficult to modernize," Transportation Research Part A: Policy and Practice, Elsevier, vol. 41(3), pages 280-285, March.
    7. Piecyk, Maja I. & McKinnon, Alan C., 2010. "Forecasting the carbon footprint of road freight transport in 2020," International Journal of Production Economics, Elsevier, vol. 128(1), pages 31-42, November.
    8. Martín Tanco & Elisabeth Viles & Laura Ilzarbe & María Jesus Alvarez, 2009. "Implementation of Design of Experiments projects in industry," Applied Stochastic Models in Business and Industry, John Wiley & Sons, vol. 25(4), pages 478-505, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Elpida Xenou & Michael Madas & Georgia Ayfandopoulou, 2022. "Developing a Smart City Logistics Assessment Framework (SCLAF): A Conceptual Tool for Identifying the Level of Smartness of a City Logistics System," Sustainability, MDPI, vol. 14(10), pages 1-18, May.
    2. Jacek Oskarbski & Daniel Kaszubowski, 2018. "Applying a Mesoscopic Transport Model to Analyse the Effects of Urban Freight Regulatory Measures on Transport Emissions—An Assessment," Sustainability, MDPI, vol. 10(7), pages 1-18, July.
    3. McLeod, Sam & Schapper, Jake H.M. & Curtis, Carey & Graham, Giles, 2019. "Conceptualizing freight generation for transport and land use planning: A review and synthesis of the literature," Transport Policy, Elsevier, vol. 74(C), pages 24-34.
    4. Wanjie Hu & Jianjun Dong & Bon-gang Hwang & Rui Ren & Zhilong Chen, 2019. "A Scientometrics Review on City Logistics Literature: Research Trends, Advanced Theory and Practice," Sustainability, MDPI, vol. 11(10), pages 1-27, May.
    5. Corinne Blanquart & Saskia Seidel & Barbara Lenz, 2014. "A conceptual framework to understand retailers'logistics and transport organization-illustrated for groceries'goods movements in France and Germany," Post-Print hal-00985969, HAL.
    6. Zanni, Alberto M. & Bristow, Abigail L., 2010. "Emissions of CO2 from road freight transport in London: Trends and policies for long run reductions," Energy Policy, Elsevier, vol. 38(4), pages 1774-1786, April.
    7. Simona Mancini, 2013. "Multi-echelon distribution systems in city logistics," European Transport \ Trasporti Europei, ISTIEE, Institute for the Study of Transport within the European Economic Integration, issue 54, pages 1-2.
    8. Matthias Winkenbach & Paul R. Kleindorfer & Stefan Spinler, 2016. "Enabling Urban Logistics Services at La Poste through Multi-Echelon Location-Routing," Transportation Science, INFORMS, vol. 50(2), pages 520-540, May.
    9. Teodor Gabriel Crainic & Nicoletta Ricciardi & Giovanni Storchi, 2009. "Models for Evaluating and Planning City Logistics Systems," Transportation Science, INFORMS, vol. 43(4), pages 432-454, November.
    10. Niklas Elert, 2014. "What determines entry? Evidence from Sweden," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 53(1), pages 55-92, August.
    11. Matilde P. Machado & Ricardo Mora & Antonio Romero-Medina, 2012. "Can We Infer Hospital Quality From Medical Graduates’ Residency Choices?," Journal of the European Economic Association, European Economic Association, vol. 10(6), pages 1400-1424, December.
    12. Li, Mengxu & Liu, Jianghua & Chen, Yang & Yang, Zhijiu, 2023. "Can sustainable development strategy reduce income inequality in resource-based regions? A natural resource dependence perspective," Resources Policy, Elsevier, vol. 81(C).
    13. Behiri, Walid & Belmokhtar-Berraf, Sana & Chu, Chengbin, 2018. "Urban freight transport using passenger rail network: Scientific issues and quantitative analysis," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 115(C), pages 227-245.
    14. Davies-Colley, Christian & Smith, Willie, 2012. "Implementing environmental technologies in development situations: The example of ecological toilets," Technology in Society, Elsevier, vol. 34(1), pages 1-8.
    15. Miguel C. Manjon-Antolin & Josep Maria Arauzo-Carod, 2006. "Locations and Relocations: Modelling, Determinants, and Interrelations," ERSA conference papers ersa06p33, European Regional Science Association.
    16. Rafael Tordecilla-Madera & Andrés Polo & Adrián Cañón, 2018. "Vehicles Allocation for Fruit Distribution Considering CO 2 Emissions and Decisions on Subcontracting," Sustainability, MDPI, vol. 10(7), pages 1-21, July.
    17. Zuo, Chengchoa & Birkin, Mark & Clarke, Graham & McEvoy, Fiona & Bloodworth, Andrew, 2018. "Reducing carbon emissions related to the transportation of aggregates: Is road or rail the solution?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 117(C), pages 26-38.
    18. Pedro A. P. Dias & Hugo Yoshizaki & Patricia Favero & Jose Geraldo Vidal Vieira, 2019. "Daytime or Overnight Deliveries? Perceptions of Drivers and Retailers in São Paulo City," Sustainability, MDPI, vol. 11(22), pages 1-16, November.
    19. Griewald, Yuliana & Rauschmayer, Felix, 2013. "Exploring a nature-related conflict from a capability perspective," UFZ Discussion Papers 7/2013, Helmholtz Centre for Environmental Research (UFZ), Division of Social Sciences (ÖKUS).
    20. Yang, Chao & Chen, Mingyang & Yuan, Quan, 2021. "The geography of freight-related accidents in the era of E-commerce: Evidence from the Los Angeles metropolitan area," Journal of Transport Geography, Elsevier, vol. 92(C).

    More about this item

    Keywords

    City logistics; sustainable development; urban transport; city infrastructure; Six Sigma; DMAIC; Design of Experiment (DOE).;
    All these keywords.

    JEL classification:

    • R40 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - General
    • O18 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Urban, Rural, Regional, and Transportation Analysis; Housing; Infrastructure
    • Q01 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - General - - - Sustainable Development

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ers:journl:v:xxiv:y:2021:i:special1:p:1152-1177. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Marios Agiomavritis (email available below). General contact details of provider: https://ersj.eu/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.