IDEAS home Printed from https://ideas.repec.org/a/ers/journl/vxxivy2021i4-part2p824-837.html
   My bibliography  Save this article

The Assessment of the Domestic and Foreign Medical Services and the Intents to Participate in Medical Tourism

Author

Listed:
  • Monika Boguszewicz-Kreft
  • Agnieszka Springer
  • Sylwia Kuczamer-Kłopotowska
  • Lidia Pac-Pomarnacka

Abstract

Purpose: The aim of the study was to identify the relationship between the assessment of the domestic medical services and the expectations connected with foreign medical services as well as the identification of the impact of the gap between these values on the intent to take the offer of MT and the differences among young consumers from various countries. Design/Methodology/Approach: The fully structured questionnaire was used for the survey that included the convenience sample of 570 respondents who were young consumers from Jordan, Poland and Turkey. Multiple regression was used to verify the hypotheses. Findings: Both the assessment of domestic medical services and the expectations regarding foreign services show a statistically significant relationship with the intent to undertake MT, while in the case of expectations, this relationship is twice as strong. The identified gaps have positive values meaning that the level of expectations regarding the quality of the service provided abroad exceeds the level of the assessment of these aspects in relation to the domestic service. Significant differences were demonstrated between Poland, Turkey and Jordan. Practical Implications: Identified differences in each group of buyers provide suggestions on information strategies aimed at stimulating readiness to travel in order to use MT services addressed to people from a given country Originality/Value: The obtained results show that the expectations that young consumers have towards this type of services are of key importance for the intent to undertake medical tourism. The lack of confirmation of the greater significance of the gap between the assessment and expectations does not mean that the assumptions relating to the method of testing the quality of services are negated, but only suggests doubts as to the applicability of the model assumptions for the situation of predicting future consumer decisions not based on previous experience.

Suggested Citation

  • Monika Boguszewicz-Kreft & Agnieszka Springer & Sylwia Kuczamer-Kłopotowska & Lidia Pac-Pomarnacka, 2021. "The Assessment of the Domestic and Foreign Medical Services and the Intents to Participate in Medical Tourism," European Research Studies Journal, European Research Studies Journal, vol. 0(4 - Part ), pages 824-837.
    • Handle: RePEc:ers:journl:v:xxiv:y:2021:i:4-part2:p:824-837
    as

    Download full text from publisher

    File URL: https://ersj.eu/journal/2774/download
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Boguszewicz-Kreft, Monika & Sokołowska, Katarzyna & Magier-Łakomy, Ewa & Janiūnaitė, Brigita, 2019. "The country of origin of services and consumers as the determinants of purchase intentions in medical tourism," Journal of East European Management Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 24(3), pages 466-483.
    2. Adrian Lubowiecki-Vikuk & Diana Dryglas, 2019. "Medical tourism services and medical tourism destinations in Central and Eastern Europe - the opinion of Britons and Germans," Economic Research-Ekonomska Istraživanja, Taylor & Francis Journals, vol. 32(1), pages 1256-1274, January.
    3. Lautier, Marc, 2014. "International trade of health services: Global trends and local impact," Health Policy, Elsevier, vol. 118(1), pages 105-113.
    4. Loick Menvielle & William Menvielle & Nadine Tournois, 2014. "Purchasing behavior of consumers for foreign medical services," Post-Print hal-02100656, HAL.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. repec:ers:journl:v:xxiv:y:2021:i:4b:p:824-837 is not listed on IDEAS
    2. Monika Boguszewicz-Kreft & Sylwia Kuczamer-Kłopotowska & Arkadiusz Kozłowski & Ali Ayci & Mohammd Abuhashesh, 2020. "The Theory of Planned Behaviour in Medical Tourism: International Comparison in the Young Consumer Segment," IJERPH, MDPI, vol. 17(5), pages 1-17, March.
    3. Laura Kemppainen & Veera Koskinen & Harley Bergroth & Eetu Marttila & Teemu Kemppainen, 2021. "Health and Wellness–Related Travel: A Scoping Study of the Literature in 2010-2018," SAGE Open, , vol. 11(2), pages 21582440211, May.
    4. Alexandr Nikolaevich Dunets & Veronika Yankovskaya & Alla Borisovna Plisova & Mariya Vladimirovna Mikhailova & Igor Borisovich Vakhrushev & Roman A. Aleshko, 2020. "Health tourism in low mountains: a case study," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 7(3), pages 2213-2227, March.
    5. Yeong Sheng Tey & Poppy Arsil & Mark Brindal & Sook Kuan Lee & Chi Teen Teoh, 2020. "Motivation structures of blood donation: a means-end chain approach," International Journal of Health Economics and Management, Springer, vol. 20(1), pages 41-54, March.
    6. Jiayu Ou & Zhiqiang Zheng & Naili Zhang, 2023. "A Study of the Effect of Trade Openness on Population Health: Empirical Evidence from China," Sustainability, MDPI, vol. 15(16), pages 1-19, August.
    7. Jeroen Klijs & Meghann Ormond & Tomas Mainil & Jack Peerlings & Wim Heijman, 2016. "A state-level analysis of the economic impacts of medical tourism in Malaysia," Asian-Pacific Economic Literature, The Crawford School, The Australian National University, vol. 30(1), pages 3-29, May.
    8. Oded Shenkar & Guoyong Liang & Rakefet Shenkar, 2022. "The last frontier of globalization: Trade and foreign direct investment in healthcare," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(2), pages 362-374, March.
    9. Kamonwan Kiewnin & Titaree Boontantrapiwat & Jeerapa Sosom & Mintar Hongtumrong & Anon Khunakorncharatphong & Churnrurtai Kanchanachitra & Cha-aim Pachanee, 2021. "International Trade and Health in Thailand: A Scoping Review," IJERPH, MDPI, vol. 18(21), pages 1-12, November.
    10. Loh, Chung-Ping A. & Triplett, Russell E., 2019. "International accreditation, linguistic proximity and trade in medical services," Social Science & Medicine, Elsevier, vol. 238(C), pages 1-1.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ers:journl:v:xxiv:y:2021:i:4-part2:p:824-837. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Marios Agiomavritis (email available below). General contact details of provider: https://ersj.eu/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.