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In good company

Author

Listed:
  • Laura Madden
  • Blake D. Mathias
  • Timothy M. Madden

Abstract

Purpose - – This paper aims to explore the relationships among perceived organizational support, positive relationships at work and intent to turnover through a social exchange theory lens. The main contribution of this paper is the investigation of different types of positive workplace relationships on employee withdrawal behaviors. Design/methodology/approach - – A 49-item survey was developed through a review of literature related to positive workplace relationships and intent to turnover. Surveys were made available to 200 healthcare employees; 73 surveys were accurately completed and used to test a mediated model of positive relationships at work. Findings - – Positive relationships at work were found to have a mediating effect between perceived organizational support and intent to turnover. Additionally, perceived organizational support was found to have direct and indirect effects on intent to turnover. Practical implications - – Managers can affect employees’ intentions to turnover by improving practices that provide support to employees and encouraging positive relationships with coworkers. Additional literature related to our variables of interest suggests that employees perceive more support when their organizations offer commensurate rewards, opportunities for growth and participation in decision making. Originality/value - – This study speaks to those researchers and managers interested in employees’ motivations for staying in or leaving from their organizations. Turnover and related withdrawal behaviors are expensive for organizations, so discovering the factors that members value offers organizations the ability to affect their members’ intentions to turnover. Additionally, the exploration of relationships between perceived organizational support and positive relationships at work suggests that different support mechanisms play different roles in affecting organizational and individual outcomes.

Suggested Citation

  • Laura Madden & Blake D. Mathias & Timothy M. Madden, 2015. "In good company," Management Research Review, Emerald Group Publishing Limited, vol. 38(3), pages 242-263, March.
    • Handle: RePEc:eme:mrrpps:v:38:y:2015:i:3:p:242-263
    DOI: 10.1108/MRR-09-2013-0228
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    Citations

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    Cited by:

    1. Lilian Otaye-Ebede & Samah Shaffakat & Scott Foster, 2020. "A Multilevel Model Examining the Relationships Between Workplace Spirituality, Ethical Climate and Outcomes: A Social Cognitive Theory Perspective," Journal of Business Ethics, Springer, vol. 166(3), pages 611-626, October.
    2. Desi Wahyuni & Muafi Muafi, 2021. "Effects of workplace loneliness and perceived organizational support towards intention to leave mediated by organizational commitment," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(4), pages 01-16, June.
    3. Ildikó Rudnák & Ayman Alshaabani & Jingjing Wu, 2022. "The Relationship between Perceived Organizational Support and the Intentions of International Students in Hungary to Stay in Hungary: The Role of Conflict Climate and Intercultural Adjustment," Sustainability, MDPI, vol. 14(21), pages 1-20, October.
    4. repec:arp:tjssrr:2019:p:207-213 is not listed on IDEAS
    5. Anand, Vaijayanthee & Verma, Luv & Santhanam, Nivethitha & Grover, Atipriya, 2022. "Turnover intention among Indian police: Do organizational and community stressors matter?," Journal of Criminal Justice, Elsevier, vol. 82(C).

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