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Do cybersecurity threats and risks have an impact on the adoption of digital banking? A systematic literature review

Author

Listed:
  • Natile Nonhlanhla Cele
  • Sheila Kwenda

Abstract

Purpose - The purpose of the study is to identify cybersecurity threats that hinder the adoption of digital banking and provide sustainable strategies to combat cybersecurity risks in the banking industry. Design/methodology/approach - Systematic literature review guidelines were used to conduct a quantitative synthesis of empirical evidence regarding the impact of cybersecurity threats and risks on the adoption of digital banking. Findings - A total of 84 studies were initially examined, and after applying the selection and eligibility criteria for this systematic review, 58 studies were included. These selected articles consistently identified identity theft, malware attacks, phishing and vishing as significant cybersecurity threats that hinder the adoption of digital banking. Originality/value - With the country’s banking sector being new in this area, this study contributes to the scant literature on cyber security, which is mostly in need due to the myriad breaches that the industry has already suffered thus far.

Suggested Citation

  • Natile Nonhlanhla Cele & Sheila Kwenda, 2024. "Do cybersecurity threats and risks have an impact on the adoption of digital banking? A systematic literature review," Journal of Financial Crime, Emerald Group Publishing Limited, vol. 32(1), pages 31-48, April.
    • Handle: RePEc:eme:jfcpps:jfc-10-2023-0263
    DOI: 10.1108/JFC-10-2023-0263
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    Citations

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    Cited by:

    1. Tomasz Siudek & Aldona Zawojska, 2024. "A Theoretical Model of Customer Acceptance and Use of Electronic Banking as a Distribution Channel for Banking Products and Services," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 866-889.
    2. Saleh Fahed Al-Khatib & Yara Yousef Ibrahim & Mohammad Alnadi, 2024. "Cybersecurity Practices and Supply Chain Performance: The Case of Jordanian Banks," Administrative Sciences, MDPI, vol. 15(1), pages 1-27, December.

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