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An empirical investigation of supply chain operations reference model practices and supply chain performance

Author

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  • Sri Yogi Kottala
  • Kotzab Herbert

Abstract

Purpose - The purpose of this paper is to develop and validate a scale measurement of supply chain operations reference (SCOR)-related performance indicators and proposed constructs, SCOR-related performance indicators as practices within the Indian manufacturing sector. Design/methodology/approach - A literature-based model on SCOR processes with five constructs and respective performance indicators was empirically validated by using a structured questionnaire. A total of 155 respondents among Indian manufacturing sector participated in this research, and the returned questionnaires were analyzed by using structural equation modeling. Findings - The study established a relationship among the SCOR-related performance indicators and overall supply chain performance indicators (OSCPI). The moderation effect of demographic characteristics, namely, employee size, company age and type of company showed significant differences between SCOR-related performance indicators and overall supply chain indicators. Research limitations/implications - The scope of the study is limited to specific Indian manufacturing firms. The survey could not represent whole population of manufacturing sector. Practical implications - The findings assist managers/supply chain practitioners in improving the performance measures identified using the standard framework, i.e., SCOR processes, overall supply chain performance measures as standard practices for Indian manufacturing sector for a profitable and sustainable business growth in global environment. Originality/value - This research holds a value for suggested practices under SCOR processes and the proposed model for OSCPI, a path finder/performance measurement tool for supply chain professionals in the Indian context.

Suggested Citation

  • Sri Yogi Kottala & Kotzab Herbert, 2019. "An empirical investigation of supply chain operations reference model practices and supply chain performance," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 69(9), pages 1925-1954, June.
    • Handle: RePEc:eme:ijppmp:ijppm-09-2018-0337
    DOI: 10.1108/IJPPM-09-2018-0337
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    Citations

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    Cited by:

    1. Niyazudeen Kamarudeen & Balan Sundarakani & Ioannis Manikas, 2020. "An Assessment of the Dubai Metro Service’s Performance Using SCOR Model and ARENA Simulation," FIIB Business Review, , vol. 9(3), pages 167-180, September.
    2. Prashanth Nagendra Bharadwaj, 2024. "Empirical Examination of the Relationship between Supply Chain Effectiveness and a Company’s Overall Success," Administrative Sciences, MDPI, vol. 14(4), pages 1-25, April.

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