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How to improve organizational performance through learning and knowledge?

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  • Tsung‐Hsien Kuo

Abstract

Purpose - Through investigating the relationship among human resource management (HRM), organizational learning (OL), organizational innovation (OI), knowledge management capability (KMC), and organizational performance (OP), the aim of this paper was to find a way of improving organizational performance through learning and knowledge. Design/methodology/approach - A survey questionnaire was utilized to collect data. The population of this study included 659 employees from electronic industrial listed and over‐the‐counter listed technological companies in Taiwan (N=208, valid return rate 37.21 percent). Descriptive statistics, exploratory and confirmatory factor analysis, as well as structural equation modeling were used for data analysis. Findings - The results indicate that: HRM strategies result in better organizational learning, organizational innovation, and knowledge management capability, which ultimately contributes to achieving organizational performance; organizational learning improves organizational innovation and accumulates knowledge management capability; organizational innovation results in knowledge management capability development, which contributes to the establishment of organizational development; and technological companies should utilize organizational knowledge in order to enhance organizational performance. Research limitations/implications - The generalization of the present study is constrained by the existence of possible biases of the participants, and the regional‐constrained data which were collected in and thus focused on Taiwan. Thus, the characteristics of the surveyed firms may be different from those in other areas or countries. Managerial implications are presented at the end of the work. Originality/value - This structure has rarely been explored and the findings are particularly useful for management in helping to set human resource management, learning, innovation, knowledge management and organizational performance in a bigger context.

Suggested Citation

  • Tsung‐Hsien Kuo, 2011. "How to improve organizational performance through learning and knowledge?," International Journal of Manpower, Emerald Group Publishing Limited, vol. 32(5/6), pages 581-603, August.
    • Handle: RePEc:eme:ijmpps:v:32:y:2011:i:5/6:p:581-603
    DOI: 10.1108/01437721111158215
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    Citations

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    Cited by:

    1. Alfaro-Ramos, Alfredo Elías & Ferreras-Méndez, José Luis, 2022. "Knowledge management and intellectual capital in the business model innovation of Costa Rican manufacturing firms," TEC Empresarial, School of Business, Costa Rica Institute of Technology (ITCR), vol. 16(2), pages 18-33.
    2. Rajendran Muthuveloo & Teoh Ai Ping, 2013. "Achieving Business Sustainability Via I-TOP Model," American Journal of Economics and Business Administration, Science Publications, vol. 5(1), pages 15-21, September.
    3. Ahmad A. Al-Tit, 2016. "The Mediating Role of Knowledge Management and the Moderating Part of Organizational Culture between HRM Practices and Organizational Performance," International Business Research, Canadian Center of Science and Education, vol. 9(1), pages 43-54, January.
    4. Bader Obeidat & Forat Hasan Alkhalafat & Nisrin Amira Abdallah Makahleh & Mohammed Ali Akour, 2019. "The Role of Corporate Social Responsibility in Enhancing Firm Performance: The Mediating Effect of Transformational Leadership," Journal of Business & Management (COES&RJ-JBM), , vol. 7(2), pages 162-191, April.
    5. Khosravi, Pouria & Newton, Cameron & Rezvani, Azadeh, 2019. "Management innovation: A systematic review and meta-analysis of past decades of research," European Management Journal, Elsevier, vol. 37(6), pages 694-707.
    6. Ikhwan & Achmad Sudiro & Noermijati & Mintarti Rahayu, 2017. "Examining the Link between Spiritual Values at Work, Learning Orientation, Human Resources Practices and Organizational Health: An Indonesia Case Study," International Review of Management and Marketing, Econjournals, vol. 7(3), pages 17-24.
    7. Abdulrahim Zaher Meshari & Majed Bin Othayman & Frederic Boy & Daniele Doneddu, 2021. "The Impact of Learning Organizations Dimensions on the Organisational Performance: An Exploring Study of Saudi Universities," International Business Research, Canadian Center of Science and Education, vol. 14(2), pages 1-54, February.
    8. Ra’ed Masa’deh & Ala'aldin Alrowwad & Forat Alkhalafat & Bader Obeidat & Shadi Abualoush, 2018. "The Role of Corporate Social Responsibility in Enhancing Firm Performance from the Perspective of IT Employees in Jordanian Banking Sector: The Mediating Effect of Transformational Leadership," Modern Applied Science, Canadian Center of Science and Education, vol. 12(7), pages 1-1, July.
    9. Marko Slavković & Verica Babić, 2013. "Knowledge Management, Innovativeness, And Organizational Performance: Evidence From Serbia," Economic Annals, Faculty of Economics and Business, University of Belgrade, vol. 58(199), pages 85-108, October -.
    10. Barišić, Anton Florijan & Rybacka Barišić, Joanna & Miloloža, Ivan, 2020. "Knowledge Management Perspective in the Tourism and Hospitality Industry," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2020), Virtual Conference, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Virtual Conference, 10-12 September 2020, pages 114-123, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.

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