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Competency management in support of organisational change

Author

Listed:
  • Maria Vakola
  • Klas Eric Soderquist
  • Gregory P. Prastacos

Abstract

Purpose - Competitive advantage depends largely on the ability to activate and use organisational resources. As a result, the focus in the strategic management, organisational behaviour and human resource management literature has turned to the internal capabilities of organisations including a particular focus on employees' competencies. This paper seeks to analyse and discuss a forward‐looking, dynamic and proactive approach to competency modelling explicitly aligned with strategic business needs and oriented to long‐term future success. Design/methodology/approach - This paper is based on a longitudinal research project sponsored by a leading Greek bank, currently undergoing fundamental corporate restructuring. This paper describes how the competency model was developed and how it facilitated strategy implementation and change by supporting communication, employee understanding of business goals, and the incorporation of new behaviours, roles and competencies in operations. Findings - A forward‐looking and proactive approach to competency modelling is presented and discussed in the context of a large‐scale organisational change. The organisational core competencies required for a business to compete successfully in the banking sector are defined and discussed. The right mix of skills and behaviours that the individuals would need to possess in order to produce and support those core competencies is also analysed and discussed. Originality/value - Traditional approach to competency management, which is analogous to job analysis, focuses on competencies of successful individuals, rather than on competencies that are needed to support an organisation to meet its short‐ or long‐term objectives. It is important to realise that there is a need to shift toward a forward‐looking and proactive approach to competency modelling and present a competency methodology that supports this need.

Suggested Citation

  • Maria Vakola & Klas Eric Soderquist & Gregory P. Prastacos, 2007. "Competency management in support of organisational change," International Journal of Manpower, Emerald Group Publishing Limited, vol. 28(3/4), pages 260-275, June.
    • Handle: RePEc:eme:ijmpps:v:28:y:2007:i:3/4:p:260-275
    DOI: 10.1108/01437720710755245
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    Citations

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    Cited by:

    1. Vítor Vasata Macchi Silva & José Luis Duarte Ribeiro & Gonzalo Rubén Alvarez & Sonia Elisa Caregnato, 2019. "Competence-Based Management Research in the Web of Science and Scopus Databases: Scientific Production, Collaboration, and Impact," Publications, MDPI, vol. 7(4), pages 1-21, September.
    2. Audenaert, Mieke & Vanderstraeten, Alex & Buyens, Dirk & Sebastian Desmidt, 2014. "Does alignment elicit competency-based HRM? A systematic review," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 25(1), pages 5-26.
    3. Dyhdalewicz Anna & Grześ-Bukłaho Justyna, 2021. "Competences of innovation brokers - experiences of the GoSmart BSR project," Engineering Management in Production and Services, Sciendo, vol. 13(4), pages 95-114, December.
    4. Waleed Bin Rashed Alshery & Fais Bin Ahmad & Abdullah Kaid Al-Swidi, 2015. "The Moderating Effect of Role Ambiguity on the Relationship of Job Satisfaction, Training and Leadership with Employee Performance," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 6(2), pages 30-41, March.
    5. Kuan-Wei Huang & Jen-Hung Huang & Gwo-Hshiung Tzeng, 2016. "New Hybrid Multiple Attribute Decision-Making Model for Improving Competence Sets: Enhancing a Company’s Core Competitiveness," Sustainability, MDPI, vol. 8(2), pages 1-26, February.
    6. Yasin Munir & Tahira Nazir & Syed Fida Hussain Shah & Khalid Zaman, 2013. "The impact of Organizational Stress, Knowledge Management, and Organizational Change on Organizational Effectiveness," International Journal of Management Sciences, Research Academy of Social Sciences, vol. 1(3), pages 83-89.
    7. Paige Seitz & Robert Strong & Steve Hague & Theresa P. Murphrey, 2022. "Evaluating Agricultural Extension Agent’s Sustainable Cotton Land Production Competencies: Subject Matter Discrepancies Restricting Farmers’ Information Adoption," Land, MDPI, vol. 11(11), pages 1-17, November.
    8. Yasin Munir & Prof. Dr. Muhammad Ehsan Malik & Sara Ahmad & Saba Saleem & Zunaira Akbar, 2013. "Empirical Investigation Of Indicators Of Organizational Learning: Evidence From Water And Power Development Authority (Wapda) Pakistan," Far East Journal of Psychology and Business, Far East Research Centre, vol. 10(3), pages 25-32, January.
    9. Gabrevičienė Aušra & Petrošienė Birutė & Šidlauskienė Danguolė, 2019. "Personal Qualities in the Context of Sales Manager Competence Development," Economics and Culture, Sciendo, vol. 16(2), pages 46-57, December.

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