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Sustainably changing small traders' harassment behaviors – A theoretical framework

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  • Nicely, Annmarie
  • Day, Jonathan
  • Sydnor, Sandra
  • Mohd Ghazali, Raslinda

Abstract

The goal of the paper was to put forward a theoretical model for sustainably changing small traders' harassment behaviors and to apply it to a destination that has been grappling with the problem for decades. One hundred and eighty-one newspaper articles, 37 annual tourism reports, and 20 other government documents were reviewed to determine Jamaica's visitor harassment mitigation initiatives and activities from 1957 to 2013. Also, seven leaders from 14 of the island's craft markets were interviewed to determine the effects of these programs on their constituents' harassment behaviors. The archives and interview transcripts were analyzed using thematic content analysis. The case analysis revealed that while Jamaica had initiatives likely to discourage their small independent traders' engagement in harassment behaviors, the initiatives developed to strengthen their knowledge of the desired less aggressive trading behaviors had deficiencies likely to limit their engagement in these behaviors. The framework had implicationsfor how measures to curtail visitor harassment are developed and tested.

Suggested Citation

  • Nicely, Annmarie & Day, Jonathan & Sydnor, Sandra & Mohd Ghazali, Raslinda, 2015. "Sustainably changing small traders' harassment behaviors – A theoretical framework," Tourism Management, Elsevier, vol. 47(C), pages 273-285.
    • Handle: RePEc:eee:touman:v:47:y:2015:i:c:p:273-285
    DOI: 10.1016/j.tourman.2014.10.002
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    References listed on IDEAS

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    1. Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
    2. Nicely, Annmarie & Ghazali, Raslinda Mohd, 2014. "Demystifying visitor harassment," Annals of Tourism Research, Elsevier, vol. 48(C), pages 266-269.
    3. George P. Huber, 1991. "Organizational Learning: The Contributing Processes and the Literatures," Organization Science, INFORMS, vol. 2(1), pages 88-115, February.
    4. ., 2014. "Introduction to Part III," Chapters, in: Common Innovation, chapter 15, pages 133-134, Edward Elgar Publishing.
    5. Bernard Burnes, 2004. "Kurt Lewin and the Planned Approach to Change: A Re‐appraisal," Journal of Management Studies, Wiley Blackwell, vol. 41(6), pages 977-1002, September.
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    1. Milwood, Pauline A. & Crick, Anne P., 2021. "Culinary tourism and post-pandemic travel: Ecosystem responses to an external shock," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 7(1), pages 23-32.

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