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Mainframes and mandarins: The impact of internet use on institutional trust in East Asia

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  • Christine Huang, Yi-Hui
  • Lu, Yuanhang
  • Kao, Lang
  • Ying Choy, Christine Hiu
  • Chang, Yu-tzung

Abstract

The roles of contextual determinants such as culture and political regime in existing studies of Internet use and institutional trust remain underexplored. Adopting a cultural-institutional perspective, we ask: How does Internet use relate to institutional trust? Under what conditions is the impact of Internet use on institutional trust most potent? Do authoritarian orientation and perceived institutional responsiveness mediate the relationship? Is this mediating process moderated by the degree of democratic freedom? A total of 20,667 respondents from 14 East Asian countries/territories completed questionnaires. Our results show that the indirect effect of Internet use on institutional trust via authoritarian orientation was stronger for countries/territories with a low degree of democratic freedom, while the indirect effect of Internet use on institutional trust via perceived institutional responsiveness was stronger for countries/territories with a higher degree of democratic freedom.

Suggested Citation

  • Christine Huang, Yi-Hui & Lu, Yuanhang & Kao, Lang & Ying Choy, Christine Hiu & Chang, Yu-tzung, 2020. "Mainframes and mandarins: The impact of internet use on institutional trust in East Asia," Telecommunications Policy, Elsevier, vol. 44(2).
    • Handle: RePEc:eee:telpol:v:44:y:2020:i:2:s0308596120300045
    DOI: 10.1016/j.telpol.2020.101912
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    Cited by:

    1. Jiaping Zhang & Xiaomei Gong & Zhongkun Zhu & Zhenyu Zhang, 2023. "Trust cost of environmental risk to government: the impact of Internet use," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 25(6), pages 5363-5392, June.

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