IDEAS home Printed from https://ideas.repec.org/a/eee/teinso/v72y2023ics0160791x22003177.html
   My bibliography  Save this article

The benefits of blockchain for digital certificates: A multiple case study analysis

Author

Listed:
  • Pu, Shuyi
  • Lam, Jasmine Siu Lee

Abstract

Certificates in either hard or soft copies are common documents in our day-to-day activities. However, they are vulnerable to be tampered and inefficiencies exist in the current verification systems. Blockchain technology is considered a feasible solution to protect certificates from being forged and simplify the current verification systems. As an attempt to understand the potential of blockchain for digital certificates in a holistic view, this research aims to conduct a deep analysis of the benefits of blockchain for digital certificates using a multiple case study approach. A benefits analysis model is developed for mapping the benefits of an information system comprehensively and systematically covering benefits in technical, individual, organisational and societal dimensions. Although contextual variations exist, some common benefits are identified such as reduced costs of verification, improved decision making and planning, attracting new customers and supporting business growth. Lastly, future research opportunities in this research field are identified.

Suggested Citation

  • Pu, Shuyi & Lam, Jasmine Siu Lee, 2023. "The benefits of blockchain for digital certificates: A multiple case study analysis," Technology in Society, Elsevier, vol. 72(C).
    • Handle: RePEc:eee:teinso:v:72:y:2023:i:c:s0160791x22003177
    DOI: 10.1016/j.techsoc.2022.102176
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0160791X22003177
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.techsoc.2022.102176?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Lucas M. Palma & Martín A. G. Vigil & Fernando L. Pereira & Jean E. Martina, 2019. "Blockchain and smart contracts for higher education registry in Brazil," International Journal of Network Management, John Wiley & Sons, vol. 29(3), May.
    2. Kanellou, Alexandra & Spathis, Charalambos, 2013. "Accounting benefits and satisfaction in an ERP environment," International Journal of Accounting Information Systems, Elsevier, vol. 14(3), pages 209-234.
    3. Roberts, Ruby & Flin, Rhona & Millar, David & Corradi, Luca, 2021. "Psychological factors influencing technology adoption: A case study from the oil and gas industry," Technovation, Elsevier, vol. 102(C).
    4. Fosso Wamba, Samuel & Akter, Shahriar & Edwards, Andrew & Chopin, Geoffrey & Gnanzou, Denis, 2015. "How ‘big data’ can make big impact: Findings from a systematic review and a longitudinal case study," International Journal of Production Economics, Elsevier, vol. 165(C), pages 234-246.
    5. Choi, Tsan-Ming, 2019. "Blockchain-technology-supported platforms for diamond authentication and certification in luxury supply chains," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 128(C), pages 17-29.
    6. Shuyi Pu & Jasmine Siu Lee Lam, 2021. "Blockchain adoptions in the maritime industry: a conceptual framework," Maritime Policy & Management, Taylor & Francis Journals, vol. 48(6), pages 777-794, August.
    7. Beeler, Lisa & Zablah, Alex & Johnston, Wesley J., 2017. "How critical events shape the evolution of sales organizations: A case study of a business-to-business services firm," Journal of Business Research, Elsevier, vol. 74(C), pages 66-76.
    8. Garrard, Robert & Fielke, Simon, 2020. "Blockchain for trustworthy provenances: A case study in the Australian aquaculture industry," Technology in Society, Elsevier, vol. 62(C).
    9. Jeyaraj, Anand, 2020. "DeLone & McLean models of information system success: Critical meta-review and research directions," International Journal of Information Management, Elsevier, vol. 54(C).
    10. Gilles Grolleau & Tarik Lakhal & Naoufel Mzoughi, 2008. "An Introduction to the Economics of Fake Degrees," Journal of Economic Issues, Taylor & Francis Journals, vol. 42(3), pages 673-693, September.
    11. Guendalina Capece & Nathan Levialdi Ghiron & Francesco Pasquale, 2020. "Blockchain Technology: Redefining Trust for Digital Certificates," Sustainability, MDPI, vol. 12(21), pages 1-12, October.
    12. Ahmad, Raja Wasim & Salah, Khaled & Jayaraman, Raja & Yaqoob, Ibrar & Omar, Mohammed, 2022. "Blockchain in oil and gas industry: Applications, challenges, and future trends," Technology in Society, Elsevier, vol. 68(C).
    13. repec:eme:mrn000:01409170210782990 is not listed on IDEAS
    14. Zhang, Xiaoxing & Gao, Changyuan & Zhang, Shuchen, 2022. "The niche evolution of cross-boundary innovation for Chinese SMEs in the context of digital transformation——Case study based on dynamic capability," Technology in Society, Elsevier, vol. 68(C).
    15. Lecluyse, Laura & Knockaert, Mirjam, 2020. "Disentangling satisfaction of tenants on science parks: A multiple case study in Belgium," Technovation, Elsevier, vol. 98(C).
    16. Wang, Yichuan & Kung, LeeAnn & Byrd, Terry Anthony, 2018. "Big data analytics: Understanding its capabilities and potential benefits for healthcare organizations," Technological Forecasting and Social Change, Elsevier, vol. 126(C), pages 3-13.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Al-Omoush, Khaled Saleh & Gomez-Olmedo, Ana M. & Funes, Andrés Gómez, 2024. "Why do people choose to continue using cryptocurrencies?," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
    2. Li, Zhen & Zheng, Panpan & Xie, Huobao, 2024. "Judicial digital intellectualization and corporate online misconduct," Finance Research Letters, Elsevier, vol. 62(PA).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Zhongmiao Sun & Qi Xu & Jinrong Liu, 2023. "Dynamic Incentive Contract of Government for Port Enterprises to Reduce Emissions in the Blockchain Era: Considering Carbon Trading Policy," Sustainability, MDPI, vol. 15(16), pages 1-40, August.
    2. Aljumah, Ahmad Ibrahim & Nuseir, Mohammed T. & Alam, Md. Mahmudul, 2021. "Traditional Marketing Analytics, Big Data Analytics, Big Data System Quality and the Success of New Product Development," OSF Preprints 9auec, Center for Open Science.
    3. Liedong, Tahiru Azaaviele & Rajwani, Tazeeb & Lawton, Thomas C., 2020. "Information and nonmarket strategy: Conceptualizing the interrelationship between big data and corporate political activity," Technological Forecasting and Social Change, Elsevier, vol. 157(C).
    4. Candice WALLS & Brian BARNARD, 2020. "Success Factors of Big Data to Achieve Organisational Performance: Theoretical Perspectives," Expert Journal of Business and Management, Sprint Investify, vol. 8(1), pages 1-16.
    5. Mariani, Marcello M. & Fosso Wamba, Samuel, 2020. "Exploring how consumer goods companies innovate in the digital age: The role of big data analytics companies," Journal of Business Research, Elsevier, vol. 121(C), pages 338-352.
    6. Claudio Vitari & Elisabetta Raguseo, 2019. "Big data analytics business value and firm performance: Linking with environmental context," Post-Print hal-02293765, HAL.
    7. Ashrafi, Amir & Zare Ravasan, Ahad & Trkman, Peter & Afshari, Samira, 2019. "The role of business analytics capabilities in bolstering firms’ agility and performance," International Journal of Information Management, Elsevier, vol. 47(C), pages 1-15.
    8. Surucu-Balci, Ebru & Iris, Çağatay & Balci, Gökcay, 2024. "Digital information in maritime supply chains with blockchain and cloud platforms: Supply chain capabilities, barriers, and research opportunities," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
    9. Yasmin, Mariam & Tatoglu, Ekrem & Kilic, Huseyin Selcuk & Zaim, Selim & Delen, Dursun, 2020. "Big data analytics capabilities and firm performance: An integrated MCDM approach," Journal of Business Research, Elsevier, vol. 114(C), pages 1-15.
    10. Ghasemaghaei, Maryam & Calic, Goran, 2020. "Assessing the impact of big data on firm innovation performance: Big data is not always better data," Journal of Business Research, Elsevier, vol. 108(C), pages 147-162.
    11. Chih-Hung Wu & Chien-Yu Liu, 2022. "Educational Applications of Non-Fungible Token (NFT)," Sustainability, MDPI, vol. 15(1), pages 1-22, December.
    12. Małgorzata Pańkowska & Mariusz Żytniewski, 2019. "Modele architektury biznesowej administracji publicznej w warunkach przetwarzania danych masowych," Collegium of Economic Analysis Annals, Warsaw School of Economics, Collegium of Economic Analysis, issue 56, pages 171-183.
    13. Gambetta, Nicolás & García-Benau, María Antonia & Zorio-Grima, Ana, 2016. "Data analytics in banks' audit: The case of loan loss provisions in Uruguay," Journal of Business Research, Elsevier, vol. 69(11), pages 4793-4797.
    14. D.P. Emrinaldi Nur & Adhitya Agri Putra, 2020. "Enterprise Resource Planning and Firm Value: Case of Oil and Gas Firm in Indonesian Stock Exchange," International Journal of Energy Economics and Policy, Econjournals, vol. 10(6), pages 185-189.
    15. de Camargo Fiorini, Paula & Roman Pais Seles, Bruno Michel & Chiappetta Jabbour, Charbel Jose & Barberio Mariano, Enzo & de Sousa Jabbour, Ana Beatriz Lopes, 2018. "Management theory and big data literature: From a review to a research agenda," International Journal of Information Management, Elsevier, vol. 43(C), pages 112-129.
    16. Mohammad Ali Yamin, 2021. "Investigating the Drivers of Supply Chain Resilience in the Wake of the COVID-19 Pandemic: Empirical Evidence from an Emerging Economy," Sustainability, MDPI, vol. 13(21), pages 1-16, October.
    17. Basile, Luigi Jesus & Carbonara, Nunzia & Pellegrino, Roberta & Panniello, Umberto, 2023. "Business intelligence in the healthcare industry: The utilization of a data-driven approach to support clinical decision making," Technovation, Elsevier, vol. 120(C).
    18. Miraç Fatih İLGÜN, 2020. "Industry 4.0 and Transformation in Public Finance: An Assessment by Government Expenditures," Sosyoekonomi Journal, Sosyoekonomi Society, issue 28(44).
    19. Nguyen Dang Tuan, Minh & Nguyen Thanh, Nhan & Le Tuan, Loc, 2019. "Applying a mindfulness-based reliability strategy to the Internet of Things in healthcare – A business model in the Vietnamese market," Technological Forecasting and Social Change, Elsevier, vol. 140(C), pages 54-68.
    20. Dong, Ciwei & Huang, Qianzhi & Pan, Yuqing & Ng, Chi To & Liu, Renjun, 2023. "Logistics outsourcing: Effects of greenwashing and blockchain technology," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 170(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:teinso:v:72:y:2023:i:c:s0160791x22003177. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/technology-in-society .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.