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Resilient sustainable investment in digital education technology: A stakeholder-centric decision support model under uncertainty

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  • Yazdani, Morteza
  • Pamucar, Dragan
  • Erdmann, Anett
  • Toro-Dupouy, Luis

Abstract

Investment in education technology (EdTech) is a complex decision problem for universities during the post-Covid era. With the objective to assess the quality and adoptability of education supply chain, a novel analytical evaluation model approach is proposed, based on quality function deployment and combinative distance-based assessment. To deal with uncertainty in the evaluation process, fuzzy theory is integrated into the model. To establish the house of quality matrix, technology-based stakeholders' requirements were identified and classified in four dimensions: economic and financial, technology adoption, sustainability, competencies. Moreover, nine supplier criteria were assumed. Based on expert evaluations, the results suggest that financial credit and supplier collaboration are the most prominent attributes to evaluate suppliers, while environmental commitment is sorted as the least important criterion. The results reveal that the three dominant suppliers, which provide the best response to the identified criteria, are providers of cloud service technology.

Suggested Citation

  • Yazdani, Morteza & Pamucar, Dragan & Erdmann, Anett & Toro-Dupouy, Luis, 2023. "Resilient sustainable investment in digital education technology: A stakeholder-centric decision support model under uncertainty," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    • Handle: RePEc:eee:tefoso:v:188:y:2023:i:c:s0040162522008034
    DOI: 10.1016/j.techfore.2022.122282
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    1. Abeer F. Alkhwaldi, 2024. "Investigating the Social Sustainability of Immersive Virtual Technologies in Higher Educational Institutions: Students’ Perceptions toward Metaverse Technology," Sustainability, MDPI, vol. 16(2), pages 1-24, January.
    2. Qu, Xueping & Xu, Aidi, 2023. "Ways to promote investments in sustainable energy utilities in the central Asian regional economic cooperation program region," Utilities Policy, Elsevier, vol. 84(C).
    3. Maja Rosi & Matevž Obrecht, 2023. "Sustainability Topics Integration in Supply Chain and Logistics Higher Education: Where Is the Middle East?," Sustainability, MDPI, vol. 15(8), pages 1-16, April.

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