IDEAS home Printed from https://ideas.repec.org/a/eee/tefoso/v113y2016ipbp404-411.html
   My bibliography  Save this article

Managing requirements for the development of a novel elbow rehabilitation device

Author

Listed:
  • Callegaro, Aline Marian
  • Caten, Carla Schwengber ten
  • Tanure, Raffaela Leane Zenni
  • Buss, Amanda Sória
  • Echeveste, Márcia Elisa Soares
  • Jung, Carlos Fernando

Abstract

The development of new technologies for healthcare must take into consideration customer requirements from different stakeholders. The Voice of the Customer must be identified, analyzed and organized. This study aims to present a new approach of managing requirements from different product value chain stakeholders for a novel elbow rehabilitation device development. The Customer Value Chain Analysis tool was used to identify the product value chain stakeholders and the Quality Function Deployment tool to analyze and prioritize these requirements. The development is described in accordance with the engineering requirement process adapted to this case: 1) elicitation: the requirements come from the literature; benchmarking; questionnaires applied to all parties identified by Customer Value Chain Analysis application; 2) analyses: requirements were understood, and their overlaps, conflicts and prioritization were done by means of Quality Function Deployment (quality, product and part characteristics matrices); and 3) documentation: the identified construct of requirements were: ergonomics, functions, aesthetics, handling, materials, components/elements. The main parts that must be prioritized were: arm support, forearm support, support shaft, joystick, and support base. The association of these two tools is a novel and successful approach of identify different product value chain stakeholders and prioritize technical requirements for health product development.

Suggested Citation

  • Callegaro, Aline Marian & Caten, Carla Schwengber ten & Tanure, Raffaela Leane Zenni & Buss, Amanda Sória & Echeveste, Márcia Elisa Soares & Jung, Carlos Fernando, 2016. "Managing requirements for the development of a novel elbow rehabilitation device," Technological Forecasting and Social Change, Elsevier, vol. 113(PB), pages 404-411.
    • Handle: RePEc:eee:tefoso:v:113:y:2016:i:pb:p:404-411
    DOI: 10.1016/j.techfore.2016.07.027
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0040162516301846
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.techfore.2016.07.027?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Ângela Maria Marx & Istefani Carísio De Paula & Fabiane Sum, 2010. "Sustainable consumption in Brazil: Identification of preliminary requirements to guide product development and the definition of public policies," Natural Resources Forum, Blackwell Publishing, vol. 34(1), pages 51-62, February.
    2. Chan, Lai-Kow & Wu, Ming-Lu, 2002. "Quality function deployment: A literature review," European Journal of Operational Research, Elsevier, vol. 143(3), pages 463-497, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Denicolai, Stefano & Previtali, Pietro, 2020. "Precision Medicine: Implications for value chains and business models in life sciences," Technological Forecasting and Social Change, Elsevier, vol. 151(C).
    2. Kim, Rachel H. & Gaukler, Gary M. & Lee, Chang Won, 2016. "Improving healthcare quality: A technological and managerial innovation perspective," Technological Forecasting and Social Change, Elsevier, vol. 113(PB), pages 373-378.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Meinel, Martin & Eismann, Tobias T. & Baccarella, Christian V. & Fixson, Sebastian K. & Voigt, Kai-Ingo, 2020. "Does applying design thinking result in better new product concepts than a traditional innovation approach? An experimental comparison study," European Management Journal, Elsevier, vol. 38(4), pages 661-671.
    2. Li, Yan-Lai & Tang, Jia-Fu & Chin, Kwai-Sang & Jiang, Yu-Shi & Han, Yi & Pu, Yun, 2011. "Estimating the final priority ratings of engineering characteristics in mature-period product improvement by MDBA and AHP," International Journal of Production Economics, Elsevier, vol. 131(2), pages 575-586, June.
    3. Han, Chang Hee & Kim, Jae Kyeong & Choi, Sang Hyun, 2004. "Prioritizing engineering characteristics in quality function deployment with incomplete information: A linear partial ordering approach," International Journal of Production Economics, Elsevier, vol. 91(3), pages 235-249, October.
    4. Iranmanesh, Hossein & Thomson, Vince, 2008. "Competitive advantage by adjusting design characteristics to satisfy cost targets," International Journal of Production Economics, Elsevier, vol. 115(1), pages 64-71, September.
    5. J-B Yang & D-L Xu & X Xie & A K Maddulapalli, 2011. "Multicriteria evidential reasoning decision modelling and analysis—prioritizing voices of customer," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 62(9), pages 1638-1654, September.
    6. Robert N. Boute & Maud M. Van den Broeke & Kristof A. Deneire, 2017. "Barco Implements Platform-Based Product Development in Its Healthcare Division," Decision Analysis, INFORMS, vol. 48(01), pages 35-44, February.
    7. Nasser Fegh-hi Farahmand, 2016. "Imperative Strategic Planning as Improvement of the Decision Making of Organization," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 5(1), pages 10-19, March.
    8. Chowdhury, Md. Maruf Hossan & Quaddus, Mohammed A., 2015. "A multiple objective optimization based QFD approach for efficient resilient strategies to mitigate supply chain vulnerabilities: The case of garment industry of Bangladesh☆,☆☆☆This manuscript was pro," Omega, Elsevier, vol. 57(PA), pages 5-21.
    9. Christos Ellinas & Neil Allan & Anders Johansson, 2016. "Exploring Structural Patterns Across Evolved and Designed Systems: A Network Perspective," Systems Engineering, John Wiley & Sons, vol. 19(3), pages 179-192, May.
    10. Tsuen-Ho Hsu & Li-Chu Hung & Jia-Wei Tang, 2012. "An analytical model for building brand equity in hospitality firms," Annals of Operations Research, Springer, vol. 195(1), pages 355-378, May.
    11. Yan, Hong-Bin & Ma, Tieju, 2015. "A group decision-making approach to uncertain quality function deployment based on fuzzy preference relation and fuzzy majority," European Journal of Operational Research, Elsevier, vol. 241(3), pages 815-829.
    12. Xin Wang & Li Wang & Xiaobo Xu & Ping Ji, 2014. "Identifying Employee Turnover Risks Using Modified Quality Function Deployment," Systems Research and Behavioral Science, Wiley Blackwell, vol. 31(3), pages 398-404, May.
    13. Chen, Liang-Hsuan & Ko, Wen-Chang, 2010. "Fuzzy linear programming models for NPD using a four-phase QFD activity process based on the means-end chain concept," European Journal of Operational Research, Elsevier, vol. 201(2), pages 619-632, March.
    14. N. Özgür Doğan & Hazal Akbal, 2020. "Identification and Evaluation of the Ways of Meeting Patients' Expectations from a Hospital: An AHP-Weighted QFD Case Study In A Pediatric Hospital," Istanbul Business Research, Istanbul University Business School, vol. 49(2), pages 224-247, November.
    15. Andreea Ionică & Monica Leba & Eduard Edelhauser & Lucian Lupu Dima, 2012. "Quality Services Evaluation Model Based on Dedicated Software Tool," Annals of the University of Petrosani, Economics, University of Petrosani, Romania, vol. 12(3), pages 107-114.
    16. Carnevalli, Jose A. & Miguel, Paulo Cauchick, 2008. "Review, analysis and classification of the literature on QFD--Types of research, difficulties and benefits," International Journal of Production Economics, Elsevier, vol. 114(2), pages 737-754, August.
    17. Hongzhan Ma & Xuening Chu & Deyi Xue & Dongping Chen, 2019. "Identification of to-be-improved components for redesign of complex products and systems based on fuzzy QFD and FMEA," Journal of Intelligent Manufacturing, Springer, vol. 30(2), pages 623-639, February.
    18. Song-Man Wu & Hu-Chen Liu & Li-En Wang, 2017. "Hesitant fuzzy integrated MCDM approach for quality function deployment: a case study in electric vehicle," International Journal of Production Research, Taylor & Francis Journals, vol. 55(15), pages 4436-4449, August.
    19. Vida Norouz Borazjani & Mahmoud Abedi, 2014. "The Rule of Public Participation in Sustainable Design Process," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 4(12), pages 1191-1201, December.
    20. Briliantie Irma & Imam Baihaqi, 2018. "The integration of AHP and QFD for contractors selection," Journal of Advances in Technology and Engineering Research, A/Professor Akbar A. Khatibi, vol. 4(3), pages 118-129.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:tefoso:v:113:y:2016:i:pb:p:404-411. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.sciencedirect.com/science/journal/00401625 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.