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Role of control and support in occupational stress: An integrated model

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  • Baker, Elizabeth
  • Israel, Barbara
  • Schurman, Susan

Abstract

Drawing from the Demand-Control Model and the conceptual framework of the stress process developed by researchers at the University of Michigan's Institute for Social Research, this paper presents and tests an "integrated model" of occupational stress. The results indicate that control and social support are strongly correlated with negative job feelings. The effect of control on health was found to depend on the type of control and the organizational level at which control is exercised. Specifically, the effect of participation on health outcomes was found to differ at the job and organizational levels, and participation without influence was associated with increased negative job feelings. The effect of social support was found to depend on the type of support and from whom the support was provided. Results also indicate that it is important to test for moderating, mediating, and direct effects of control on health, and underscore the complementary nature of qualitative and quantitative data in furthering knowledge and understanding.

Suggested Citation

  • Baker, Elizabeth & Israel, Barbara & Schurman, Susan, 1996. "Role of control and support in occupational stress: An integrated model," Social Science & Medicine, Elsevier, vol. 43(7), pages 1145-1159, October.
    • Handle: RePEc:eee:socmed:v:43:y:1996:i:7:p:1145-1159
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    Citations

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    Cited by:

    1. Tingting Gao & Songli Mei & Muzi Li & Carl D’Arcy & Xiangfei Meng, 2022. "Decision Authority on Positive Mental Health in the Workforce: A Moderated Mediation Model of Social Support, Gender, Income, and Occupation," Journal of Happiness Studies, Springer, vol. 23(1), pages 27-43, January.
    2. Shahrul Nizam Salahudin & Zuliawati Mohamed Saad & Shirley Ken Tzu Ting & Mohd Nur Ruzainy Alwi, 2012. "Job Characteristics And Employee Wellbeing: A Case Of Malaysian Smes," Journal of Global Entrepreneurship, Global Research Agency, vol. 2(1), pages 36-47, January.
    3. Liesbeth Adriaenssens & Peggy De Prins & Daniël Vloeberghs, 2006. "Work Experience, Work Stress and HRM at the University," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 17(3), pages 344-363.
    4. Singh, Manjari & Sarkar, Anita, 2014. "Substitute and Complementary Effects of Social Support on the Dimensions of Empowerment," IIMA Working Papers WP2014-03-18, Indian Institute of Management Ahmedabad, Research and Publication Department.
    5. Blanch, Angel, 2016. "Social support as a mediator between job control and psychological strain," Social Science & Medicine, Elsevier, vol. 157(C), pages 148-155.
    6. Sanjeev P. Sahni & Vaijayanthee Kumar, 2012. "Can We Blame the Climate of an Organization for the Stress Experienced by Employees?," Jindal Journal of Business Research, , vol. 1(2), pages 181-192, December.

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