IDEAS home Printed from https://ideas.repec.org/a/eee/socmed/v360y2024ics0277953624007810.html
   My bibliography  Save this article

Healthcare compassion interventions co-design and feasibility inquiry with clinicians and healthcare leaders in Aotearoa/New Zealand

Author

Listed:
  • Pavlova, Alina
  • Paine, Sarah-Jane
  • Tuato'o, Amelie
  • Consedine, Nathan S.

Abstract

Compassion in healthcare is valued by patients, healthcare professionals (HCPs), and leads to improved outcomes. Notwithstanding reports of systemic failings in the provision of compassionate care, research regarding ways to intervene remains limited. The aim of this study is to clarify compassion intervention needs in a diverse HCP workforce in public secondary healthcare in Aotearoa New Zealand (NZ) by utilising a co-design process. The co-design process involved a series of workshops with clinicians followed by in-depth interviews with healthcare leaders to derive input regarding feasibility and implementation. Reflexive thematic analysis was used to analyze the data. There was a great deal of interest in compassion interventions from healthcare professionals and leaders. However, for compassion interventions to be acceptable, feasible, and effective, compassion interventions design should be reimagined and reflected at each step of interventional design and implementation and span across organizational levels. Namely, the results of the study showed the preference for non-individual focused multi-level interventions to build bridges and connections. The desired compassion intervention components included practising connecting with others' humanity, improving compassion knowledge and relational and reflective skills, and cultural safety and anti-racism training. Experiential training embedded in models of cultural dialogue was the preferred interventional modality. Prioritising leadership as an intervention site was suggested to improve leadership's buy-in of compassion interventions and possibly serve as a starting point for transforming the broader culture, reviving interconnectedness in a healthcare system described as fragmented, disconnected, and alienating with compassion also acting as an equalizer of power.

Suggested Citation

  • Pavlova, Alina & Paine, Sarah-Jane & Tuato'o, Amelie & Consedine, Nathan S., 2024. "Healthcare compassion interventions co-design and feasibility inquiry with clinicians and healthcare leaders in Aotearoa/New Zealand," Social Science & Medicine, Elsevier, vol. 360(C).
    • Handle: RePEc:eee:socmed:v:360:y:2024:i:c:s0277953624007810
    DOI: 10.1016/j.socscimed.2024.117327
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0277953624007810
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.socscimed.2024.117327?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. John M Kelley & Gordon Kraft-Todd & Lidia Schapira & Joe Kossowsky & Helen Riess, 2014. "The Influence of the Patient-Clinician Relationship on Healthcare Outcomes: A Systematic Review and Meta-Analysis of Randomized Controlled Trials," PLOS ONE, Public Library of Science, vol. 9(4), pages 1-7, April.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Karen R. Sepucha & Steven J. Atlas & Yuchiao Chang & Andrew Freiberg & Henrik Malchau & Mahima Mangla & Harry Rubash & Leigh H. Simmons & Thomas Cha, 2018. "Informed, Patient-Centered Decisions Associated with Better Health Outcomes in Orthopedics: Prospective Cohort Study," Medical Decision Making, , vol. 38(8), pages 1018-1026, November.
    2. Ana Maria Rodriguez & Beth A Lown, 2019. "Measuring compassionate healthcare with the 12-item Schwartz Center Compassionate Care Scale," PLOS ONE, Public Library of Science, vol. 14(9), pages 1-16, September.
    3. Hardman, Doug & Geraghty, Adam W.A. & Lown, Mark & Bishop, Felicity L., 2020. "Subjunctive medicine: Enacting efficacy in general practice," Social Science & Medicine, Elsevier, vol. 245(C).
    4. Francesco Tramonti & Franco Giorgi & Annibale Fanali, 2021. "Systems thinking and the biopsychosocial approach: A multilevel framework for patient‐centred care," Systems Research and Behavioral Science, Wiley Blackwell, vol. 38(2), pages 215-230, March.
    5. Krunoslav Nikodem & Marko Ćurković & Ana Borovečki, 2022. "Trust in the Healthcare System and Physicians in Croatia: A Survey of the General Population," IJERPH, MDPI, vol. 19(2), pages 1-18, January.
    6. Laura Tam & Gail Garvey & Judith Meiklejohn & Jennifer Martin & Jon Adams & Euan Walpole & Michael Fay & Patricia Valery, 2018. "Exploring Positive Survivorship Experiences of Indigenous Australian Cancer Patients," IJERPH, MDPI, vol. 15(1), pages 1-12, January.
    7. Quan-Hoang Vuong & Tung-Manh Ho & Hong-Kong Nguyen & Thu-Trang Vuong, 2018. "Healthcare consumers’ sensitivity to costs: a reflection on behavioural economics from an emerging market," Palgrave Communications, Palgrave Macmillan, vol. 4(1), pages 1-10, December.
    8. Ying Lau & Kin Sun Chan, 2018. "Psychometric evaluation of the Chinese version of the fear of intimacy with helping professionals scale," PLOS ONE, Public Library of Science, vol. 13(5), pages 1-18, May.
    9. Óscar Rodríguez-Nogueira & Jaume Morera Balaguer & Abel Nogueira López & Juan Roldán Merino & José-Martín Botella-Rico & Sonia Del Río-Medina & Antonio R Moreno Poyato, 2020. "The psychometric properties of the person-centered therapeutic relationship in physiotherapy scale," PLOS ONE, Public Library of Science, vol. 15(11), pages 1-16, November.
    10. Michelle L Dossett & Lin Mu & Roger B Davis & Iris R Bell & Anthony J Lembo & Ted J Kaptchuk & Gloria Y Yeh, 2015. "Patient-Provider Interactions Affect Symptoms in Gastroesophageal Reflux Disease: A Pilot Randomized, Double-Blind, Placebo-Controlled Trial," PLOS ONE, Public Library of Science, vol. 10(9), pages 1-13, September.
    11. Luther, Louisa & Benkenstein, Martin & Rummelhagen, Katja, 2016. "Enhancing patients' hospital satisfaction by taking advantage of interpersonal similarity," Journal of Retailing and Consumer Services, Elsevier, vol. 30(C), pages 50-58.
    12. Kovacs, Roxanne J. & Lagarde, Mylene & Cairns, John, 2022. "Can patients improve the quality of care they receive? Experimental evidence from Senegal," World Development, Elsevier, vol. 150(C).
    13. Meredith A. Perry & Bernadette Jones & Matthew Jenkins & Hemakumar Devan & Alister Neill & Tristram Ingham, 2023. "Health System Factors Affecting the Experience of Non-Invasive Ventilation Provision of People with Neuromuscular Disorders in New Zealand," IJERPH, MDPI, vol. 20(6), pages 1-19, March.
    14. Lazzaro-Salazar, Mariana & Pujol-Cols, Lucas J., 2022. "Instrumentos estandarizados para medir la relación médico-paciente: una revisión sistemática de la literatura internacional e iberoamericana," Nülan. Deposited Documents 3753, Universidad Nacional de Mar del Plata, Facultad de Ciencias Económicas y Sociales, Centro de Documentación.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:socmed:v:360:y:2024:i:c:s0277953624007810. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/315/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.