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I care, even after the first impression: Facial appearance-based evaluations in healthcare context

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  • Mattarozzi, Katia
  • Colonnello, Valentina
  • De Gioia, Francesco
  • Todorov, Alexander

Abstract

Prior research has demonstrated that healthcare providers' implicit biases may contribute to healthcare disparities. Independent research in social psychology indicates that facial appearance-based evaluations affect social behavior in a variety of domains, influencing political, legal, and economic decisions. Whether and to what extent these evaluations influence approach behavior in healthcare contexts warrants research attention. Here we investigate the impact of facial appearance-based evaluations of trustworthiness on healthcare providers’ caring inclination, and the moderating role of experience and information about the social identity of the faces.

Suggested Citation

  • Mattarozzi, Katia & Colonnello, Valentina & De Gioia, Francesco & Todorov, Alexander, 2017. "I care, even after the first impression: Facial appearance-based evaluations in healthcare context," Social Science & Medicine, Elsevier, vol. 182(C), pages 68-72.
    • Handle: RePEc:eee:socmed:v:182:y:2017:i:c:p:68-72
    DOI: 10.1016/j.socscimed.2017.04.011
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    References listed on IDEAS

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    2. Bagnis, Arianna & Caffo, Ernesto & Cipolli, Carlo & De Palma, Alessandra & Farina, Gabriele & Mattarozzi, Katia, 2020. "Judging health care priority in emergency situations: Patient facial appearance matters," Social Science & Medicine, Elsevier, vol. 260(C).

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