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Valuing patients' experiences of healthcare processes: Towards broader applications of existing methods

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  • Ryan, Mandy
  • Kinghorn, Philip
  • Entwistle, Vikki A.
  • Francis, Jill J.

Abstract

Healthcare policy leaders internationally recognise that people's experiences of healthcare delivery are important, and invest significant resources to monitor and improve them. However, the value of particular aspects of experiences of healthcare delivery – relative to each other and to other healthcare outcomes – is unclear.

Suggested Citation

  • Ryan, Mandy & Kinghorn, Philip & Entwistle, Vikki A. & Francis, Jill J., 2014. "Valuing patients' experiences of healthcare processes: Towards broader applications of existing methods," Social Science & Medicine, Elsevier, vol. 106(C), pages 194-203.
    • Handle: RePEc:eee:socmed:v:106:y:2014:i:c:p:194-203
    DOI: 10.1016/j.socscimed.2014.01.013
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    References listed on IDEAS

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    2. Joanna Coast, 2019. "Assessing capability in economic evaluation: a life course approach?," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 20(6), pages 779-784, August.
    3. Ruben Andreas Sakowsky, 2021. "Disentangling the welfarism/extra‐welfarism distinction: Towards a more fine‐grained categorization," Health Economics, John Wiley & Sons, Ltd., vol. 30(9), pages 2307-2311, September.
    4. Herlitz, Anders & Horan, David, 2016. "Measuring needs for priority setting in healthcare planning and policy," Social Science & Medicine, Elsevier, vol. 157(C), pages 96-102.
    5. Angela Cristiana Palazzo & Matteo Bertelli & Jacopo Gaspari, 2024. "A Systemic Review on the Adoption of Service Design Practices to Improve the Quality of User Experience and Organization in the Healthcare Environment," Sustainability, MDPI, vol. 16(13), pages 1-20, June.

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