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The human performance railway operational index—a novel approach to assess human performance for railway operations

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  • Kyriakidis, Miltos
  • Majumdar, Arnab
  • Ochieng, Washington Y.

Abstract

Human error and degraded human performance are associated with more than 80% of all railway accidents worldwide. Research on human performance and human reliability has highlighted the importance of the contextual factors associated with human errors, known as performance shaping factors (PSFs). A major shortcomings of current Human Reliability Analysis techniques, which employ qualitative and quantitative methods for assessing the human contribution to risk, lies with their little capability to model the dependencies among PSFs and to quantify their impact on human performance. This paper presents a novel approach to assess human performance accounting for the dependencies among the relevant PSFs, referred to as Human Performance Railway Operational Index (HuPeROI). The HuPeROI is developed on the integration of the Analytic Network Process and Success Likelihood Index Methodology, using the insights of 52 front-line, managerial and human factors railway personnel, and was demonstrated in three different types of railway operations: regional, high-speed and underground. Findings show that the HuPeROI can be efficiently used to assess operators’ performance as function of the quality of the relevant R-PSFs. Regulatory bodies and other stakeholders can implement the framework within their safety management systems to improve safety of railway operations.

Suggested Citation

  • Kyriakidis, Miltos & Majumdar, Arnab & Ochieng, Washington Y., 2018. "The human performance railway operational index—a novel approach to assess human performance for railway operations," Reliability Engineering and System Safety, Elsevier, vol. 170(C), pages 226-243.
    • Handle: RePEc:eee:reensy:v:170:y:2018:i:c:p:226-243
    DOI: 10.1016/j.ress.2017.10.012
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    References listed on IDEAS

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    1. De Ambroggi, Massimiliano & Trucco, Paolo, 2011. "Modelling and assessment of dependent performance shaping factors through Analytic Network Process," Reliability Engineering and System Safety, Elsevier, vol. 96(7), pages 849-860.
    2. Subotic, Branka & Ochieng, Washington Y. & Straeter, Oliver, 2007. "Recovery from equipment failures in ATC: Determination of contextual factors," Reliability Engineering and System Safety, Elsevier, vol. 92(7), pages 858-870.
    3. Park, Kyung S. & Lee, Jae in, 2008. "A new method for estimating human error probabilities: AHP–SLIM," Reliability Engineering and System Safety, Elsevier, vol. 93(4), pages 578-587.
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    Cited by:

    1. Huang, Wencheng & Zhang, Rui & Xu, Minhao & Yu, Yaocheng & Xu, Yifei & De Dieu, Gatesi Jean, 2020. "Risk state changes analysis of railway dangerous goods transportation system: Based on the cusp catastrophe model," Reliability Engineering and System Safety, Elsevier, vol. 202(C).
    2. Hristos Karahalios, 2020. "Appraisal of a Ship’s Cybersecurity efficiency: the case of piracy," Journal of Transportation Security, Springer, vol. 13(3), pages 179-201, December.
    3. Catelani, Marcantonio & Ciani, Lorenzo & Guidi, Giulia & Patrizi, Gabriele, 2021. "An enhanced SHERPA (E-SHERPA) method for human reliability analysis in railway engineering," Reliability Engineering and System Safety, Elsevier, vol. 215(C).
    4. Bugalia, Nikhil & Maemura, Yu & Ozawa, Kazumasa, 2019. "Safety Culture in High-Speed Railways and the Importance of Top Management Decisions," ADBI Working Papers 955, Asian Development Bank Institute.
    5. Zhou, Jian-Lan & Lei, Yi, 2020. "A slim integrated with empirical study and network analysis for human error assessment in the railway driving process," Reliability Engineering and System Safety, Elsevier, vol. 204(C).
    6. Magoua, Joseph Jonathan & Li, Nan, 2023. "The human factor in the disaster resilience modeling of critical infrastructure systems," Reliability Engineering and System Safety, Elsevier, vol. 232(C).
    7. Liu, Hu-Chen & Wang, Jing-Hui & Zhang, Ling & Zhang, Qi-Zhen, 2022. "New success likelihood index model for large group human reliability analysis considering noncooperative behaviors and social network," Reliability Engineering and System Safety, Elsevier, vol. 228(C).
    8. Hristos Karahalios, 2021. "Contribution of PSC Authorities to Ship Accident Prevention," SN Operations Research Forum, Springer, vol. 2(1), pages 1-18, March.

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