An instrument for quality performance measurement
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References listed on IDEAS
- Porter, Leslie J. & Rayner, Paul, 1992. "Quality costing for total quality management," International Journal of Production Economics, Elsevier, vol. 27(1), pages 69-81, April.
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- K. Lo, Edmond & Pushpakumara, Chamli, 1999. "Performance and partnership in global manufacturing-modelling frameworks and techniques," International Journal of Production Economics, Elsevier, vol. 60(1), pages 261-269, April.
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