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Performance measurement impacts on management and leadership: Perspectives of management and employees

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  • Ukko, J.
  • Tenhunen, J.
  • Rantanen, H.

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  • Ukko, J. & Tenhunen, J. & Rantanen, H., 2007. "Performance measurement impacts on management and leadership: Perspectives of management and employees," International Journal of Production Economics, Elsevier, vol. 110(1-2), pages 39-51, October.
    • Handle: RePEc:eee:proeco:v:110:y:2007:i:1-2:p:39-51
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    References listed on IDEAS

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    1. Frances Westley & Henry Mintzberg, 1989. "Visionary leadership and strategic management," Strategic Management Journal, Wiley Blackwell, vol. 10(S1), pages 17-32, June.
    2. Mike Bourne, Andy Neely, John Mills, Ken Platts, 2003. "Implementing performance measurement systems: a literature review," International Journal of Business Performance Management, Inderscience Enterprises Ltd, vol. 5(1), pages 1-24.
    3. Ittner, Christopher D. & Larcker, David F. & Randall, Taylor, 2003. "Performance implications of strategic performance measurement in financial services firms," Accounting, Organizations and Society, Elsevier, vol. 28(7-8), pages 715-741.
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    Cited by:

    1. Kulmala, Harri I. & Ahoniemi, Lea & Nissinen, Vesa, 2009. "Performance through measuring leader's profiles: An empirical study," International Journal of Production Economics, Elsevier, vol. 122(1), pages 385-394, November.
    2. Carlos Suárez-Gargallo & Patrocinio Zaragoza-Sáez, 2021. "How the Balanced Scorecard Is Implemented in the Spanish Footwear Industry," Sustainability, MDPI, vol. 13(10), pages 1-20, May.
    3. Juhani Ukko & Sanna Pekkola, 2016. "Customer-centered measurement of service operations: a B2B case study," Operations Management Research, Springer, vol. 9(1), pages 11-21, June.
    4. Schmidberger, Stephan & Bals, Lydia & Hartmann, Evi & Jahns, Christopher, 2009. "Ground handling services at European hub airports: Development of a performance measurement system for benchmarking," International Journal of Production Economics, Elsevier, vol. 117(1), pages 104-116, January.
    5. Jeevan Jyoti & Jyoti Sharma, 2012. "Impact of Market Orientation on Business Performance: Role of Employee Satisfaction and Customer Satisfaction," Vision, , vol. 16(4), pages 297-313, December.
    6. Suárez-Gargallo, Carlos & Zaragoza-Sáez, Patrocinio, 2023. "A comprehensive bibliometric study of the balanced scorecard," Evaluation and Program Planning, Elsevier, vol. 97(C).
    7. Braz, Renata Gomes Frutuoso & Scavarda, Luiz Felipe & Martins, Roberto Antonio, 2011. "Reviewing and improving performance measurement systems: An action research," International Journal of Production Economics, Elsevier, vol. 133(2), pages 751-760, October.
    8. Jana Hornungová & Kateřina Petrová & František Milichovský, 2020. "Modeling Cause and Effect Relationships of Strategy Map Using Economic and Social Performance Factors in the Organizational Culture," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 68(3), pages 613-624.
    9. Sharif, Amir M. & Irani, Zahir, 2012. "Supply Chain Leadership," International Journal of Production Economics, Elsevier, vol. 140(1), pages 57-68.
    10. Krakovics, Fabio & Eugenio Leal, José & Mendes Jr., Paulo & Lorenzo Santos, Rafael, 2008. "Defining and calibrating performance indicators of a 4PL in the chemical industry in Brazil," International Journal of Production Economics, Elsevier, vol. 115(2), pages 502-514, October.
    11. Minna Saunila & Juhani Ukko & Tero Rantala & Mina Nasiri & Hannu Rantanen, 2020. "Preceding operational capabilities as antecedents for productivity and innovation performance," Journal of Business Economics, Springer, vol. 90(4), pages 537-561, May.

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