Identifying attributes of public transport services for urban tourists: A data-mining method
Author
Abstract
Suggested Citation
DOI: 10.1016/j.jtrangeo.2021.103069
Download full text from publisher
References listed on IDEAS
- Albalate, Daniel & Bel, Germà, 2010. "Tourism and urban public transport: Holding demand pressure under supply constraints," Tourism Management, Elsevier, vol. 31(3), pages 425-433.
- dell'Olio, Luigi & Ibeas, Angel & Cecin, Patricia, 2011. "The quality of service desired by public transport users," Transport Policy, Elsevier, vol. 18(1), pages 217-227, January.
- Fiorio, Carlo V. & Florio, Massimo & Perucca, Giovanni, 2013. "User satisfaction and the organization of local public transport: Evidence from European cities," Transport Policy, Elsevier, vol. 29(C), pages 209-218.
- Koo, Tay T.R. & Wu, Cheng-Lung (Richard) & Dwyer, Larry, 2010. "Ground travel mode choices of air arrivals at regional destinations: The significance of tourism attributes and destination contexts," Research in Transportation Economics, Elsevier, vol. 26(1), pages 44-53.
- Paulley, Neil & Balcombe, Richard & Mackett, Roger & Titheridge, Helena & Preston, John & Wardman, Mark & Shires, Jeremy & White, Peter, 2006. "The demand for public transport: The effects of fares, quality of service, income and car ownership," Transport Policy, Elsevier, vol. 13(4), pages 295-306, July.
- Gal-Tzur, Ayelet & Grant-Muller, Susan M. & Kuflik, Tsvi & Minkov, Einat & Nocera, Silvio & Shoor, Itay, 2014. "The potential of social media in delivering transport policy goals," Transport Policy, Elsevier, vol. 32(C), pages 115-123.
- Voorhees, Clay M. & Fombelle, Paul W. & Gregoire, Yany & Bone, Sterling & Gustafsson, Anders & Sousa, Rui & Walkowiak, Travis, 2017. "Service encounters, experiences and the customer journey: Defining the field and a call to expand our lens," Journal of Business Research, Elsevier, vol. 79(C), pages 269-280.
- Anjali R. Virkar & Prita D. Mallya, 2018. "A Review of Dimensions of Tourism Transport Affecting Tourist Satisfaction," Indian Journal of Commerce and Management Studies, Educational Research Multimedia & Publications,India, vol. 9(1), pages 72-80, January.
- Li, Gang & Law, Rob & Vu, Huy Quan & Rong, Jia & Zhao, Xinyuan (Roy), 2015. "Identifying emerging hotel preferences using Emerging Pattern Mining technique," Tourism Management, Elsevier, vol. 46(C), pages 311-321.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Chica-Olmo, Jorge & Gachs-Sánchez, Héctor & Lizarraga, Carmen, 2018. "Route effect on the perception of public transport services quality," Transport Policy, Elsevier, vol. 67(C), pages 40-48.
- Audronė Minelgaitė & Renata Dagiliūtė & Genovaitė Liobikienė, 2020. "The Usage of Public Transport and Impact of Satisfaction in the European Union," Sustainability, MDPI, vol. 12(21), pages 1-13, November.
- Chandra Mahapatra, Subas & Bellamkonda, Raja Shekhar, 2023. "Higher expectations of passengers do really sense: Development and validation a multiple scale-FliQual for air transport service quality," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
- Xiaoqi Feng & Zhiqiang Feng & Thomas Astell-Burt, 2017. "Perceived public transport infrastructure modifies the association between public transport use and mental health: Multilevel analyses from the United Kingdom," PLOS ONE, Public Library of Science, vol. 12(8), pages 1-17, August.
- Zhang, Chunqin & Juan, Zhicai & Lu, Weite & Xiao, Guangnian, 2016. "Do the organizational forms affect passenger satisfaction? Evidence from Chinese public transport service," Transportation Research Part A: Policy and Practice, Elsevier, vol. 94(C), pages 129-148.
- Gandelman, Néstor & Serebrisky, Tomás & Suárez-Alemán, Ancor, 2019. "Household spending on transport in Latin America and the Caribbean: A dimension of transport affordability in the region," Journal of Transport Geography, Elsevier, vol. 79(C), pages 1-1.
- Urbanek, Anna, 2021. "Potential of modal shift from private cars to public transport: A survey on the commuters’ attitudes and willingness to switch – A case study of Silesia Province, Poland," Research in Transportation Economics, Elsevier, vol. 85(C).
- Georgios Georgiadis & Ioannis Politis & Panagiotis Papaioannou, 2020. "How Does Operational Environment Influence Public Transport Effectiveness? Evidence from European Urban Bus Operators," Sustainability, MDPI, vol. 12(12), pages 1-19, June.
- Dong, Xiaotong & Chow, Joseph Y.J. & Waller, S. Travis & Rey, David, 2022. "A chance-constrained dial-a-ride problem with utility-maximising demand and multiple pricing structures," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 158(C).
- Barros, Victor & Cruz, Carlos Oliveira & Júdice, Tomás & Sarmento, Joaquim Miranda, 2021. "Is taxation being effectively used to promote public transport in Europe?," Transport Policy, Elsevier, vol. 114(C), pages 215-224.
- Anjali R. Virkar & Prita D. Mallya, 2018. "A Review of Dimensions of Tourism Transport Affecting Tourist Satisfaction," Indian Journal of Commerce and Management Studies, Educational Research Multimedia & Publications,India, vol. 9(1), pages 72-80, January.
- Chunqin Zhang & Daoyou Wang & Anning Ni & Xunyou Ni & Guangnian Xiao, 2019. "Different Effects of Contractual Form on Public Transport Satisfaction: Evidence from Large- and Medium-Sized Cities in China," Sustainability, MDPI, vol. 11(19), pages 1-21, October.
- Claudia Burlando & Enrico Ivaldi & Alfonso Camporeale, 2016. "Un indicatore di qualit? percepita per il trasporto pubblico urbano: analisi delle macro-aree italiane," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2016(2), pages 267-282.
- Bajada, Thérèse & Titheridge, Helena, 2016. "To contract or to operate publicly? Observations from the bus service reform transition process in Malta," Research in Transportation Economics, Elsevier, vol. 59(C), pages 281-291.
- Mulley, Corinne & Ho, Chinh & Ho, Loan & Hensher, David & Rose, John, 2018. "Will bus travellers walk further for a more frequent service? An international study using a stated preference approach," Transport Policy, Elsevier, vol. 69(C), pages 88-97.
- Carreira, Rui & Patrício, Lia & Natal Jorge, Renato & Magee, Chris & Van Eikema Hommes, Qi, 2013. "Towards a holistic approach to the travel experience: A qualitative study of bus transportation," Transport Policy, Elsevier, vol. 25(C), pages 233-243.
- Fitzová, Hana & Matulová, Markéta, 2020. "Comparison of urban public transport systems in the Czech Republic and Slovakia: Factors underpinning efficiency," Research in Transportation Economics, Elsevier, vol. 81(C).
- Meijing Zhou & Fuyuan Wang & Kaiyong Wang, 2019. "Destination Service Encounter Modeling and Relationships with Tourist Satisfaction," Sustainability, MDPI, vol. 11(4), pages 1-20, February.
- Aydin, Nezir & Celik, Erkan & Gumus, Alev Taskin, 2015. "A hierarchical customer satisfaction framework for evaluating rail transit systems of Istanbul," Transportation Research Part A: Policy and Practice, Elsevier, vol. 77(C), pages 61-81.
- Nestor Gandelman & Tomás Serebrisky & Ancor Suárez-Alemán, 2018. "Household spending on transport in Latin America and the Caribbean: understanding transport expenditure patterns," Documentos de Investigación 115, Universidad ORT Uruguay. Facultad de Administración y Ciencias Sociales.
More about this item
Keywords
Urban tourism; Public transport; Social media; Quality of service; Content analysis; Data mining;All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jotrge:v:93:y:2021:i:c:s0966692321001228. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/journal-of-transport-geography .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.