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Modelling consumer responses to an apparel store brand: Store image as a risk reducer

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  • Liljander, Veronica
  • Polsa, Pia
  • van Riel, Allard

Abstract

To make informed private label (PL) strategy decisions, retailers must understand the factors influencing consumer's brand choices. Previous PL studies have investigated grocery products, and ignored unique features of different types of own brands. We investigate attitudes towards buying a retailer-endorsed brand, or store brand (SB), in apparel retailing. Customers of a Finnish department store were surveyed. Data were analysed using Structural Equation Modelling (SEM). Perceived value and quality of SB apparel appear to be the main drivers of purchase intentions. Perceived risk reduces SB value and purchase intentions. Store image affects purchase intentions indirectly, by reducing perceived risk and increasing SB quality perceptions.

Suggested Citation

  • Liljander, Veronica & Polsa, Pia & van Riel, Allard, 2009. "Modelling consumer responses to an apparel store brand: Store image as a risk reducer," Journal of Retailing and Consumer Services, Elsevier, vol. 16(4), pages 281-290.
    • Handle: RePEc:eee:joreco:v:16:y:2009:i:4:p:281-290
    DOI: 10.1016/j.jretconser.2009.02.005
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    References listed on IDEAS

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