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Employee scheduling and makespan minimization in a flow shop with multi-processor work stations: a case study

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  • Huq, Faizul
  • Cutright, Kenneth
  • Martin, Clarence

Abstract

This paper describes the development of a mixed integer linear programming model for a flow shop with multi-processor workstations. The primary objective of the model is to minimize makespan through lot-streaming. A secondary objective is to determine workforce size and schedule. A constant daily workload is assumed. The model is simple enough to be understood and implemented by managers and supervisors using readily available spreadsheet programs. An actual process, at a local insurance company handling a moderate daily level of document and payment processing, is used as a case study. The results of the case study yielded an improvement in the makespan of the current process. The model, shown in this paper to be a useful tool in the document processing industry, is generic enough to be applied to other multi-processor flow shops.

Suggested Citation

  • Huq, Faizul & Cutright, Kenneth & Martin, Clarence, 2004. "Employee scheduling and makespan minimization in a flow shop with multi-processor work stations: a case study," Omega, Elsevier, vol. 32(2), pages 121-129, April.
    • Handle: RePEc:eee:jomega:v:32:y:2004:i:2:p:121-129
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    References listed on IDEAS

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    Cited by:

    1. Fang, Kan & Wang, Shijin & Pinedo, Michael L. & Chen, Lin & Chu, Feng, 2021. "A combinatorial Benders decomposition algorithm for parallel machine scheduling with working-time restrictions," European Journal of Operational Research, Elsevier, vol. 291(1), pages 128-146.
    2. Gribkovskaia, Irina V. & Kovalev, Sergey & Werner, Frank, 2010. "Batching for work and rework processes on dedicated facilities to minimize the makespan," Omega, Elsevier, vol. 38(6), pages 522-527, December.
    3. Martin, Clarence H, 2009. "A hybrid genetic algorithm/mathematical programming approach to the multi-family flowshop scheduling problem with lot streaming," Omega, Elsevier, vol. 37(1), pages 126-137, February.
    4. Lawson, Barry R. & Baker, Kenneth R. & Powell, Stephen G. & Foster-Johnson, Lynn, 2009. "A comparison of spreadsheet users with different levels of experience," Omega, Elsevier, vol. 37(3), pages 579-590, June.
    5. Laha, Dipak & Sarin, Subhash C., 2009. "A heuristic to minimize total flow time in permutation flow shop," Omega, Elsevier, vol. 37(3), pages 734-739, June.

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