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The impact of organization size on enterprise resource planning (ERP) implementations in the US manufacturing sector

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  • Mabert, Vincent A.
  • Soni, Ashok
  • Venkataramanan, M. A.

Abstract

Enterprise Resource Planning (ERP) systems have experienced a phenomenal growth in the last 5 years and at present they are pervasive in the US manufacturing sector. This paper describes an attempt to chronicle this phenomenon through a series of case studies and an extensive survey. Manufacturing companies ranging in size from a few million dollars in annual revenues to over a hundred billion dollars are included in this study. The key finding from this study is that companies of different sizes approach ERP implementations differently across a range of issues. Also, the benefits differ by company size. Larger companies report improvements in financial measures whereas smaller companies report better performance in manufacturing and logistics.

Suggested Citation

  • Mabert, Vincent A. & Soni, Ashok & Venkataramanan, M. A., 2003. "The impact of organization size on enterprise resource planning (ERP) implementations in the US manufacturing sector," Omega, Elsevier, vol. 31(3), pages 235-246, June.
    • Handle: RePEc:eee:jomega:v:31:y:2003:i:3:p:235-246
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    References listed on IDEAS

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    1. E. Burton Swanson, 1994. "Information Systems Innovation Among Organizations," Management Science, INFORMS, vol. 40(9), pages 1069-1092, September.
    2. Phillip Ein-Dor & Eli Segev, 1978. "Organizational Context and the Success of Management Information Systems," Management Science, INFORMS, vol. 24(10), pages 1064-1077, June.
    3. Mabert, Vincent A. & Soni, Ashok & Venkataramanan, M. A., 2001. "Enterprise resource planning: common myths versus evolving reality," Business Horizons, Elsevier, vol. 44(3), pages 69-76.
    4. Edwin Mansfield, 1993. "The Diffusion of Flexible Manufacturing Systems in Japan, Europe and the United States," Management Science, INFORMS, vol. 39(2), pages 149-159, February.
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    Cited by:

    1. Iskander Zouaghi & Abderrazak Laghouag, 2016. "Aligning key success factors to ERP implementation strategy: learning from a case study," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 22(1), pages 100-115.
    2. Ravi Seethamraju, 2005. "Enterprise Resource Planning Systems — Implications for Managers and Management," Australian Accounting Review, CPA Australia, vol. 15(37), pages 90-96, November.
    3. Su, Yi-fen & Yang, Chyan, 2010. "Why are enterprise resource planning systems indispensable to supply chain management?," European Journal of Operational Research, Elsevier, vol. 203(1), pages 81-94, May.
    4. Maree Storer & Paul Hyland, 2011. "Utilizing Industry-led Innovation Capacity to Enhance Supply Chain Performance : An Empirical Study," Modern Applied Science, Canadian Center of Science and Education, vol. 5(6), pages 1-55, December.
    5. Iuliana DOROBAT (SCORTA) & Floarea NASTASE, 2010. "Personalized Training in Romanian SME’s ERP Implementation Projects," Informatica Economica, Academy of Economic Studies - Bucharest, Romania, vol. 14(3), pages 116-127.
    6. repec:arp:sjbmms:2021:p:91-104 is not listed on IDEAS
    7. Aernoudts, R.H.R.M. & Boom, T. van der & Vosselman, E.G.J. & Pijl, G.J. van der, 2005. "Management Accounting Change and ERP, an Assessment of Research," MPRA Paper 9582, University Library of Munich, Germany.
    8. Bergstrom, Max & Stehn, Lars, 2005. "Matching industrialised timber frame housing needs and enterprise resource planning: A change process," International Journal of Production Economics, Elsevier, vol. 97(2), pages 172-184, August.
    9. Mladen Čudanov & Aleksandar Rakićević & Gheorghe Savoiu, 2022. "Composite Indicator of the Organisational Information and Communication Technologies Infrastructure—A Novel Statistical Index Tool," Mathematics, MDPI, vol. 10(15), pages 1-17, July.
    10. Gessa, Ana & Jiménez, Amor & Sancha, Pilar, 2023. "Exploring ERP systems adoption in challenging times. Insights of SMEs stories," Technological Forecasting and Social Change, Elsevier, vol. 195(C).
    11. Ali, Irfan, 2016. "The impact of ERP implementation on the financial performance of the firm : An empirical study," Other publications TiSEM 876506f5-1aed-4421-aa2c-0, Tilburg University, School of Economics and Management.
    12. Ning Jia & Arun Rai & Sean Xin Xu, 2020. "Reducing Capital Market Anomaly: The Role of Information Technology Using an Information Uncertainty Lens," Management Science, INFORMS, vol. 66(2), pages 979-1001, February.
    13. Eva Peggy Sekatzek & Helmut Krcmar, 2009. "Measurement of the Standard Proximity of Adapted Standard Business Software," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 1(3), pages 234-244, June.
    14. Zhu, Yan & Li, Yan & Wang, Weiquan & Chen, Jian, 2010. "What leads to post-implementation success of ERP? An empirical study of the Chinese retail industry," International Journal of Information Management, Elsevier, vol. 30(3), pages 265-276.

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