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Measuring user attitudes in MIS research: a review

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  • Swanson, E Burton

Abstract

Management information system (MIS) user attitude measurement and research has been motivated by two distinct perspectives, termed the implementation perspective and the information perspective. A survey of the most significant work based on these perspectives is presented. The consensus of this work is that MIS attitudes are related to MIS use, broadly speaking. However, the usage-relevant components of user attitudes are as yet not well understood. More refined attitude concepts and measures are needed. One such concept, that of a user's channel disposition, is advanced as part of a suggested research direction.

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  • Swanson, E Burton, 1982. "Measuring user attitudes in MIS research: a review," Omega, Elsevier, vol. 10(2), pages 157-165.
    • Handle: RePEc:eee:jomega:v:10:y:1982:i:2:p:157-165
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    Cited by:

    1. Vetschera, Rudolf & Walterscheid, Heinz, 1993. "A process-oriented framework for the evaluation of managerial support systems," Discussion Papers, Series I 264, University of Konstanz, Department of Economics.
    2. James A. Cunningham & Nadja Damij & Dolores Modic & Femi Olan, 2023. "MSME technology adoption, entrepreneurial mindset and value creation: a configurational approach," The Journal of Technology Transfer, Springer, vol. 48(5), pages 1574-1598, October.
    3. Asimakopoulos, Stavros & Dix, Alan, 2013. "Forecasting support systems technologies-in-practice: A model of adoption and use for product forecasting," International Journal of Forecasting, Elsevier, vol. 29(2), pages 322-336.
    4. Sahin, Izzet & Zahedi, Fatemeh (Mariam), 2000. "Optimal policies under risk for changing software systems based on customer satisfaction," European Journal of Operational Research, Elsevier, vol. 123(1), pages 175-194, May.
    5. Nagy, A., 2009. "Adoption of interorganizational information systems : The adoption position model," Other publications TiSEM af471297-bf03-43bf-88c1-4, Tilburg University, School of Economics and Management.
    6. Lu, Hsi-Peng & Yu, Huei-Ju & Lu, Simon S. K., 2001. "The effects of cognitive style and model type on DSS acceptance: An empirical study," European Journal of Operational Research, Elsevier, vol. 131(3), pages 649-663, June.
    7. Zeleke Siraye Asnakew, 2020. "Customers’ Continuance Intention to Use Mobile Banking: Development and Testing of an Integrated Model," The Review of Socionetwork Strategies, Springer, vol. 14(1), pages 123-146, April.
    8. Sara Moussawi & Marios Koufaris & Raquel Benbunan-Fich, 2021. "How perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(2), pages 343-364, June.

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