IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v63y2010i11p1186-1195.html
   My bibliography  Save this article

Channel relationship factors in cross-cultural contexts: Antecedents of satisfaction in a retail setting

Author

Listed:
  • Runyan, Rodney C.
  • Sternquist, Brenda
  • Chung, Jae-Eun

Abstract

Recent meta-analyses of the channels relationship literature show gaps in the research. The current study seeks to fill several of those gaps by examining the effect of cultural characteristics on relational constructs in retail buyer-supplier settings in the U.S. and Japan. The study also investigates the under-researched construct of conflict, and the role conflict plays in mediating relationship satisfaction. Results of the analysis of structural equation models indicate that for the antecedents of conflict, little differences exist between cultures. However, differences in how those antecedents affect conflict and conflict's role as a mediator are elucidated.

Suggested Citation

  • Runyan, Rodney C. & Sternquist, Brenda & Chung, Jae-Eun, 2010. "Channel relationship factors in cross-cultural contexts: Antecedents of satisfaction in a retail setting," Journal of Business Research, Elsevier, vol. 63(11), pages 1186-1195, November.
    • Handle: RePEc:eee:jbrese:v:63:y:2010:i:11:p:1186-1195
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0148-2963(09)00282-3
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Yuko Aoyama, 2007. "Oligopoly and the structural paradox of retail TNCs: an assessment of Carrefour and Wal-Mart in Japan," Journal of Economic Geography, Oxford University Press, vol. 7(4), pages 471-490, July.
    2. Isabelle Huault & V. Perret & S. Charreire-Petit, 2007. "Management," Post-Print halshs-00337676, HAL.
    3. DeConinck, James & Bachmann, Duane, 2005. "An analysis of turnover among retail buyers," Journal of Business Research, Elsevier, vol. 58(7), pages 874-882, July.
    4. Jean L Johnson & Tomoaki Sakano & Naoto Onzo, 1990. "Behavioral Relations in Across-Culture Distribution System: Influence, Control and Conflict in U.S., Japanese Marketing Channels," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 21(4), pages 639-655, December.
    5. Rose, Gregory M. & Shoham, Aviv & Neill, Stern & Ruvio, Ayalla, 2007. "Manufacturer perceptions of the consequences of task and emotional conflict within domestic channels of distribution," Journal of Business Research, Elsevier, vol. 60(4), pages 296-304, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Wesley James Johnston & Angelina Nhat Hanh Le & Julian Ming-Sung Cheng, 2018. "A meta-analytic review of influence strategies in marketing channel relationships," Journal of the Academy of Marketing Science, Springer, vol. 46(4), pages 674-702, July.
    2. Gonçalves, Helena Milagre Martins, 2013. "Multi-group invariance in a third-order factorial model: Attribute satisfaction measurement," Journal of Business Research, Elsevier, vol. 66(9), pages 1292-1297.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. repec:fip:fedhep:y:2013:i:qii:p:30-46:n:vol.37no.2 is not listed on IDEAS
    2. Gedikoglu, Haluk & McCann, Laura M.J. & Artz, Georgeanne M., 2011. "Off-Farm Employment Effects on Adoption of Nutrient Management Practices," Agricultural and Resource Economics Review, Northeastern Agricultural and Resource Economics Association, vol. 40(2), pages 1-14, August.
    3. Scherrer-Rathje, Maike & Boyle, Todd A. & Deflorin, Patricia, 2009. "Lean, take two! Reflections from the second attempt at lean implementation," Business Horizons, Elsevier, vol. 52(1), pages 79-88.
    4. Farrell, Terence C., 2008. "An Economic Evaluation of Conservation Farming Practices for the Central West of NSW," 2008 Conference (52nd), February 5-8, 2008, Canberra, Australia 6177, Australian Agricultural and Resource Economics Society.
    5. Felipe Jiménez & Wilmar Cabrera-Montiel, 2014. "System for Road Vehicle Energy Optimization Using Real Time Road and Traffic Information," Energies, MDPI, vol. 7(6), pages 1-23, June.
    6. J�r�me Massiani, Giovanni Santoro, 2012. "The relevance of the concept of capacity for the management of a tourist destination: theory and application to tourism management in Venice," RIEDS - Rivista Italiana di Economia, Demografia e Statistica - The Italian Journal of Economic, Demographic and Statistical Studies, SIEDS Societa' Italiana di Economia Demografia e Statistica, vol. 66(2), pages 141-156.
    7. Vassili Joannides & N. Berland, 2008. "Grounded theory: quels usages dans les recherches en contrôle de gestion?," Grenoble Ecole de Management (Post-Print) hal-00676580, HAL.
    8. Gauguier, Jean-Jacques, 2009. "L’industrialisation de l’Open Source," Economics Thesis from University Paris Dauphine, Paris Dauphine University, number 123456789/4388 edited by Toledano, Joëlle.
    9. Adrian K. James & Ronald W. Thring & Steve Helle & Harpuneet S. Ghuman, 2012. "Ash Management Review—Applications of Biomass Bottom Ash," Energies, MDPI, vol. 5(10), pages 1-18, October.
    10. Hoen, K.M.R. & Güllü, R. & van Houtum, G.J. & Vliegen, I.M.H., 2011. "A simple and accurate approximation for the order fill rates in lost-sales Assemble-to-Order systems," International Journal of Production Economics, Elsevier, vol. 133(1), pages 95-104, September.
    11. Porro, Roberto & Lopez-Feldman, Alejandro & Vela-Alvarado, Jorge W., 2015. "Forest use and agriculture in Ucayali, Peru: Livelihood strategies, poverty and wealth in an Amazon frontier," Forest Policy and Economics, Elsevier, vol. 51(C), pages 47-56.
    12. Thierry Burger-Helmchen & Patrick Llerena, 2008. "A case study of a creative start-up: governance, communities and knowledge management," Journal of Innovation Economics, De Boeck Université, vol. 0(2), pages 125-146.
    13. TANASE, George Cosmin, 2011. "The Retail Growth Strategies on the International Market and the Global Development Opportunities for Retailers," Romanian Distribution Committee Magazine, Romanian Distribution Committee, vol. 2(4), pages 28-33, December.
    14. Burns, Christopher, 2014. "Measurement Error in the Schaefer Production Model," 2014 Annual Meeting, July 27-29, 2014, Minneapolis, Minnesota 170569, Agricultural and Applied Economics Association.
    15. Hutchinson, Michael & Bennett, Gregg, 2012. "Core values brand building in sport: Stakeholder attitudes towards intercollegiate athletics and university brand congruency," Sport Management Review, Elsevier, vol. 15(4), pages 434-447.
    16. Du, Ding & Huang, Zhaodan & Blanchfield, Peter J., 2009. "Do fixed income mutual fund managers have managerial skills?," The Quarterly Review of Economics and Finance, Elsevier, vol. 49(2), pages 378-397, May.
    17. Peter Madsen, 2009. "Dynamic Transparency, Prudential Justice, and Corporate Transformation: Becoming Socially Responsible in the Internet Age," Journal of Business Ethics, Springer, vol. 90(4), pages 639-648, December.
    18. Alexander, Carol & Sheedy, Elizabeth, 2008. "Developing a stress testing framework based on market risk models," Journal of Banking & Finance, Elsevier, vol. 32(10), pages 2220-2236, October.
    19. Alan White & Howard Birnbaum & Dov Rothman & Nathaniel Katz, 2009. "Development of a budget-impact model to quantify potential cost savings from prescription opioids designed to deter abuse or ease of extraction," Applied Health Economics and Health Policy, Springer, vol. 7(1), pages 61-70, March.
    20. Parcu, Pier Luigi & Silvestri, Virginia, 2013. "Electronic communications regulation in Europe: An overview of past and future problems," 24th European Regional ITS Conference, Florence 2013 88509, International Telecommunications Society (ITS).
    21. Jean Bonnet & Nicolas Le Pape & Teresa Nelson, 2011. "Firm start-up strategies and performance in France: Survival and growth," Economics Working Paper Archive (University of Rennes & University of Caen) 201117, Center for Research in Economics and Management (CREM), University of Rennes, University of Caen and CNRS.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:63:y:2010:i:11:p:1186-1195. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.