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Introduction to the special section: Influence of culture on services

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  • Laroche, Michel

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  • Laroche, Michel, 2004. "Introduction to the special section: Influence of culture on services," Journal of Business Research, Elsevier, vol. 57(8), pages 881-882, August.
    • Handle: RePEc:eee:jbrese:v:57:y:2004:i:8:p:881-882
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    1. Brady, Michael K. & Cronin, J. Jr. & Brand, Richard R., 2002. "Performance-only measurement of service quality: a replication and extension," Journal of Business Research, Elsevier, vol. 55(1), pages 17-31, January.
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