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Commitment to organizational change: The role of territoriality and change-related self-efficacy

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  • Kromah, Momo D.
  • Ayoko, Oluremi B.
  • Ashkanasy, Neal M.

Abstract

Employee lack of commitment to change is a major management problem with negative consequences including change implementation failures. In this research, we draw on psychological ownership theory to examine the impact of employees’ territorial behaviors (i.e., personalization and reactionary defense) on commitment to change via the mediating role of change-related self-efficacy. We employ a two-wave survey to collect data from 203 participants undergoing organizational change (office relocation, technological change). Results of structural equation modeling suggest that personalization relates positively to commitment to change, while reactionary defense relates negatively to commitment to change. We find further that change-related self-efficacy fully mediates these effects. We conclude by discussing the theoretical and practical implications of our findings.

Suggested Citation

  • Kromah, Momo D. & Ayoko, Oluremi B. & Ashkanasy, Neal M., 2024. "Commitment to organizational change: The role of territoriality and change-related self-efficacy," Journal of Business Research, Elsevier, vol. 174(C).
    • Handle: RePEc:eee:jbrese:v:174:y:2024:i:c:s0148296324000031
    DOI: 10.1016/j.jbusres.2024.114499
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    References listed on IDEAS

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    1. Natalya Monaghan & Oluremi Bolanle Ayoko, 2019. "Open-plan office, employees’ enactment, interpretations and reactions to territoriality," International Journal of Manpower, Emerald Group Publishing Limited, vol. 40(2), pages 228-245, January.
    2. Ayoko, Oluremi B. & Ashkanasy, Neal M. & Li, Yiqiong & Dorris, Alana & Jehn, Karen A., 2023. "An experience sampling study of employees’ reactions to noise in the open-plan office," Journal of Business Research, Elsevier, vol. 155(PB).
    3. Graham Brown & Sandra L. Robinson, 2011. "Reactions to Territorial Infringement," Organization Science, INFORMS, vol. 22(1), pages 210-224, February.
    4. repec:ucp:bkecon:9780226316529 is not listed on IDEAS
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