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Is COVID-19 enough? Which underestimated conditions characterise the adoption of complex information infrastructures in small and medium-sized enterprises

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  • Roffia, Paolo
  • Mola, Lapo

Abstract

The COVID-19 pandemic crisis has forced firms to leverage information and digital technologies to resist its disruptive effects. The shift to digital, however, requires the availability of information infrastructure, such as enterprise resource planning (ERP), that can enable effective digitisation of processes and practices.

Suggested Citation

  • Roffia, Paolo & Mola, Lapo, 2022. "Is COVID-19 enough? Which underestimated conditions characterise the adoption of complex information infrastructures in small and medium-sized enterprises," Journal of Business Research, Elsevier, vol. 144(C), pages 1249-1255.
    • Handle: RePEc:eee:jbrese:v:144:y:2022:i:c:p:1249-1255
    DOI: 10.1016/j.jbusres.2021.12.083
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    References listed on IDEAS

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    1. Andrea Carugati & Lapo Mola & Loïc Plé & Marion Lauwers & Antonio Giangreco, 2020. "Exploitation and exploration of IT in times of pandemic: from dealing with emergency to institutionalising crisis practices," Post-Print halshs-03187028, HAL.
    2. Andrea Carugati & Lapo Mola & Loïc PlÉ & Marion Lauwers & Antonio Giangreco, 2020. "Exploitation and exploration of IT in times of pandemic: from dealing with emergency to institutionalising crisis practices," Post-Print hal-03132874, HAL.
    3. R. Vidhyalakshmi & Vikas Kumar, 2016. "Determinants of cloud computing adoption by SMEs," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 22(3), pages 375-395.
    4. Ragin, Charles C., 2000. "Fuzzy-Set Social Science," University of Chicago Press Economics Books, University of Chicago Press, edition 1, number 9780226702773, December.
    5. Nurmazilah Mahzan & Andy Lymer, 2014. "Examining the adoption of computer-assisted audit tools and techniques: Cases of generalized audit software use by internal auditors," Managerial Auditing Journal, Emerald Group Publishing, vol. 29(4), pages 327-349, April.
    6. Andrew Burton-Jones & Detmar W. Straub, 2006. "Reconceptualizing System Usage: An Approach and Empirical Test," Information Systems Research, INFORMS, vol. 17(3), pages 228-246, September.
    7. Yueh, Hsiu-Ping & Lu, Ming-Hsin & Lin, Weijane, 2016. "Employees' acceptance of mobile technology in a workplace: An empirical study using SEM and fsQCA," Journal of Business Research, Elsevier, vol. 69(6), pages 2318-2324.
    8. repec:ucp:bkecon:9780226702766 is not listed on IDEAS
    9. Ravi Seethamraju, 2015. "Adoption of Software as a Service (SaaS) Enterprise Resource Planning (ERP) Systems in Small and Medium Sized Enterprises (SMEs)," Information Systems Frontiers, Springer, vol. 17(3), pages 475-492, June.
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    Cited by:

    1. Liu, Zhixue & Ding, Ronggui & Wang, Lei & Song, Rui & Song, Xinyi, 2023. "Cooperation in an uncertain environment: The impact of stakeholders' concerted action on collaborative innovation projects risk management," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    2. Yang, Song, 2022. "Are private equity and venture capital helping small and medium-sized enterprises during the COVID-19 pandemic? Evidence from China," Economic Analysis and Policy, Elsevier, vol. 76(C), pages 1-14.
    3. Rahmani, Amir & Aboojafari, Roohallah & Bonyadi Naeini, Ali & Mashayekh, Javad, 2024. "Adoption of digital innovation for resource efficiency and sustainability in the metal industry," Resources Policy, Elsevier, vol. 90(C).
    4. Jang, Hyunmi & Haddoud, Mohamed Yacine & Roh, Saeyeon & Onjewu, Adah-Kole Emmanuel & Choi, Taeeun, 2023. "Implementing smart factory: A fuzzy-set analysis to uncover successful paths," Technological Forecasting and Social Change, Elsevier, vol. 195(C).
    5. Wang, Tao & Deng, Xiaoyang & Sheng, Shibin & Jia, Yu, 2024. "Mitigating the damage of a global pandemic on the international buyer-supplier relationship: Evidence from Chinese suppliers," Journal of Business Research, Elsevier, vol. 172(C).
    6. Gessa, Ana & Jiménez, Amor & Sancha, Pilar, 2023. "Exploring ERP systems adoption in challenging times. Insights of SMEs stories," Technological Forecasting and Social Change, Elsevier, vol. 195(C).

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