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When and How Trust in Government Leads to Compliance with COVID-19 Precautionary Measures

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  • Shanka, Mesay Sata
  • Menebo, Mesay Moges

Abstract

Despite the risks of COVID-19, some people ignore the COVID-19 precautionary measures, endangering public health. We aimed to investigate how and in what conditions trust in government and health authorities encourage individuals to comply with COVID-19 precautionary measures. Based on a sample of 664 respondents, we found that an increase in the level of trust in government is associated with higher compliance with COVID-19 precautionary measures. We also found that problem awareness mediates the effect of trust in government on compliance with COVID-19 precautionary measures. In addition, we examined whether individualistic orientation moderates the mediating effect of problem awareness. We found that individualistic orientation mitigates the mediating effect of problem awareness in the relationship between trust in government and compliance behavior. The findings of this study have the potential to inform policy and practice by addressing the ways in which compliance with COVID-19 precautionary measures can be improved.

Suggested Citation

  • Shanka, Mesay Sata & Menebo, Mesay Moges, 2022. "When and How Trust in Government Leads to Compliance with COVID-19 Precautionary Measures," Journal of Business Research, Elsevier, vol. 139(C), pages 1275-1283.
    • Handle: RePEc:eee:jbrese:v:139:y:2022:i:c:p:1275-1283
    DOI: 10.1016/j.jbusres.2021.10.036
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    Cited by:

    1. Yenny Guzman-Ruiz & Joshua Choe & Gerard F. Anderson & Antonio J. Trujillo, 2025. "Trust in Government and COVID-19 Preventive Behaviors," Journal of Economic Analysis, Anser Press, vol. 4(1), pages 150-169, March.
    2. Alessandro Sapienza & Rino Falcone, 2022. "The Role of Trust in COVID-19 Vaccine Acceptance: Considerations from a Systematic Review," IJERPH, MDPI, vol. 20(1), pages 1-17, December.
    3. Mariusz Duplaga, 2022. "The Roles of Health and e-Health Literacy, Conspiracy Beliefs and Political Sympathy in the Adherence to Preventive Measures Recommended during the Pandemic," IJERPH, MDPI, vol. 19(14), pages 1-13, July.
    4. Castaldo, Sandro & Ciacci, Andrea & Penco, Lara & Profumo, Giorgia, 2024. "Which trust layer better counterbalances the risk impact on travel intentions in a crisis scenario?," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
    5. Liu, Yi & Zhang, Hengyuan & Chen, Daniel Q., 2024. "On the economic implications of international travel restrictions: Evidence from Chinese MNEs’ firm value," Journal of Business Research, Elsevier, vol. 170(C).
    6. Gabriel A. Frietze & Bibiana M. Mancera & Michael J. Kenney, 2023. "COVID-19 Testing, Vaccine Perceptions, and Trust among Hispanics Residing in an Underserved Community," IJERPH, MDPI, vol. 20(6), pages 1-11, March.
    7. Boese-Schlosser, Vanessa A. & Bayerlein, Michael & Gates, Scott & Kamin, Katrin & Murshed, Syed Mansoob, 2023. "Trust issues? How being socialised in an autocracy shapes vaccine uptake," Discussion Papers, Research Unit: Transformations of Democracy SP V 2023-502, WZB Berlin Social Science Center.
    8. Chen, Sihua & Qiu, Han & Wen, Xiang & Wang, Bolin & He, Wei & Shao, Xiuyan, 2024. "Does information disclosure alleviate overcrowding? An empirical study based on large-scale COVID-19 nucleic acid test," Journal of Business Research, Elsevier, vol. 171(C).

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