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Airline schedule padding and consumer choice behavior

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  • Yimga, Jules
  • Gorjidooz, Javad

Abstract

Disclosure programs are quality assurance instruments when consumers are imperfectly informed about product quality. This study examines the On-Time Disclosure Rule for airline on-time performance which ranks airlines based on how well their flights arrive/depart on time. The program creates incentives for airlines to pad their flight schedules and artificially improve their reported on-time performance. Using a discrete choice demand model for air travel, we investigate how schedule padding affects consumer preferences. We find that schedule padding is associated with negative consumer welfare effects, reinforcing the notion of an unanticipated gaming behavior by firms that ends up harming consumer welfare.

Suggested Citation

  • Yimga, Jules & Gorjidooz, Javad, 2019. "Airline schedule padding and consumer choice behavior," Journal of Air Transport Management, Elsevier, vol. 78(C), pages 71-79.
    • Handle: RePEc:eee:jaitra:v:78:y:2019:i:c:p:71-79
    DOI: 10.1016/j.jairtraman.2019.05.001
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    References listed on IDEAS

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    Cited by:

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    4. Arora, Swapan Deep & Mathur, Sameer, 2020. "Effect of airline choice and temporality on flight delays," Journal of Air Transport Management, Elsevier, vol. 86(C).
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    6. Brueckner, Jan K. & Czerny, Achim I. & Gaggero, Alberto A., 2021. "Airline schedule buffers and flight delays: A discrete model," Economics of Transportation, Elsevier, vol. 26.
    7. Alessandro V. M. Oliveira & Bruno F. Oliveira & Moises D. Vassallo, 2024. "Airport service quality perception and flight delays: examining the influence of psychosituational latent traits of respondents in passenger satisfaction surveys," Papers 2401.02139, arXiv.org.
    8. Presto, Felix & Gollnick, Volker & Lau, Alexander & Lütjens, Klaus, 2022. "Flight frequency regulation and its temporal implications," Transport Policy, Elsevier, vol. 116(C), pages 106-118.
    9. Oliveira, Alessandro V.M. & Oliveira, Bruno F. & Vassallo, Moisés D., 2023. "Airport service quality perception and flight delays: Examining the influence of psychosituational latent traits of respondents in passenger satisfaction surveys," Research in Transportation Economics, Elsevier, vol. 102(C).

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