IDEAS home Printed from https://ideas.repec.org/a/eee/jaitra/v67y2018icp11-18.html
   My bibliography  Save this article

An integrated software platform for airport queues prediction with application to resources management

Author

Listed:
  • Chiti, Francesco
  • Fantacci, Romano
  • Rizzo, Andrea

Abstract

Currently, one of the main issue for both Airport Operators and Passengers is to provide a quick access to the Airport facilities and to prevent congestion during peak periods. Towards this end, this paper proposes an integrated service software platform, that aims at enhancing both the airport management efficiency and the travel experience. Through the use of an analytical approach based on the queueing theory, the proposed platform is able to carefully forecast the waiting time at the security desks as well the required the number of active Security Control Counters, in order to improve the overall efficiency. The accuracy of the obtained analytical predictions has been validated by comparisons with real data obtained from a measuring campaign carried out in an airport environment. Based on the obtained results, the proposed platform can be considered as a practical support to achieve an efficient resource airport management and to improve the passengers Quality of Experience.

Suggested Citation

  • Chiti, Francesco & Fantacci, Romano & Rizzo, Andrea, 2018. "An integrated software platform for airport queues prediction with application to resources management," Journal of Air Transport Management, Elsevier, vol. 67(C), pages 11-18.
    • Handle: RePEc:eee:jaitra:v:67:y:2018:i:c:p:11-18
    DOI: 10.1016/j.jairtraman.2017.11.003
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0969699717301205
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jairtraman.2017.11.003?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Kirschenbaum, Alan (Avi), 2013. "The cost of airport security: The passenger dilemma," Journal of Air Transport Management, Elsevier, vol. 30(C), pages 39-45.
    2. Ronald R. Gilliam, 1979. "An Application of Queueing Theory to Airport Passenger Security Screening," Interfaces, INFORMS, vol. 9(4), pages 117-123, August.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Halpern, Nigel & Mwesiumo, Deodat & Suau-Sanchez, Pere & Budd, Thomas & Bråthen, Svein, 2021. "Ready for digital transformation? The effect of organisational readiness, innovation, airport size and ownership on digital change at airports," Journal of Air Transport Management, Elsevier, vol. 90(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Skorupski, Jacek & Uchroński, Piotr, 2017. "A fuzzy model for evaluating metal detection equipment at airport security screening checkpoints," International Journal of Critical Infrastructure Protection, Elsevier, vol. 16(C), pages 39-48.
    2. Jacobson, Sheldon H. & Kobza, John E. & Nakayama, Marvin K., 2000. "A sampling procedure to estimate risk probabilities in access-control security systems," European Journal of Operational Research, Elsevier, vol. 122(1), pages 123-132, April.
    3. P. Daniel Wright & Matthew J. Liberatore & Robert L. Nydick, 2006. "A Survey of Operations Research Models and Applications in Homeland Security," Interfaces, INFORMS, vol. 36(6), pages 514-529, December.
    4. Li, Yongli & Gao, Xin & Xu, Zhiwei & Zhou, Xuanrui, 2018. "Network-based queuing model for simulating passenger throughput at an airport security checkpoint," Journal of Air Transport Management, Elsevier, vol. 66(C), pages 13-24.
    5. de Lange, Robert & Samoilovich, Ilya & van der Rhee, Bo, 2013. "Virtual queuing at airport security lanes," European Journal of Operational Research, Elsevier, vol. 225(1), pages 153-165.
    6. Wang, Xiaofang & Zhuang, Jun, 2011. "Balancing congestion and security in the presence of strategic applicants with private information," European Journal of Operational Research, Elsevier, vol. 212(1), pages 100-111, July.
    7. Lazar Babu, Vellara L. & Batta, Rajan & Lin, Li, 2006. "Passenger grouping under constant threat probability in an airport security system," European Journal of Operational Research, Elsevier, vol. 168(2), pages 633-644, January.
    8. Skorupski, Jacek & Uchroński, Piotr, 2020. "Multi-criteria group decision-making approach to the modernization of hold baggage security screening system at an airport," Journal of Air Transport Management, Elsevier, vol. 87(C).
    9. Knol, Arthur & Sharpanskykh, Alexei & Janssen, Stef, 2019. "Analyzing airport security checkpoint performance using cognitive agent models," Journal of Air Transport Management, Elsevier, vol. 75(C), pages 39-50.
    10. Kierzkowski, Artur & Kisiel, Tomasz, 2017. "Simulation model of security control system functioning: A case study of the Wroclaw Airport terminal," Journal of Air Transport Management, Elsevier, vol. 64(PB), pages 173-185.
    11. Pitchforth, Jegar & Wu, Paul & Fookes, Clinton & Mengersen, Kerrie, 2015. "Processing passengers efficiently: An analysis of airport processing times for international passengers," Journal of Air Transport Management, Elsevier, vol. 49(C), pages 35-45.
    12. Leone, Kelly & Das, Sanchoy, 2010. "Operating characteristics of passenger screening processes and the development of a paced inspection system," 51st Annual Transportation Research Forum, Arlington, Virginia, March 11-13, 2010 207254, Transportation Research Forum.
    13. Hainen, Alexander M. & Remias, Stephen M. & Bullock, Darcy M. & Mannering, Fred L., 2013. "A hazard-based analysis of airport security transit times," Journal of Air Transport Management, Elsevier, vol. 32(C), pages 32-38.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jaitra:v:67:y:2018:i:c:p:11-18. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/journal-of-air-transport-management/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.