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A study of the competitiveness of airline cargo services departing from Korea: Focusing on the main export routes

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  • Yoon, Sung-Hyun
  • Park, Jin-Woo

Abstract

The purpose of this study was to identify the competitive service factors of airlines by rating the views of forwarders in the export market departing from Korea. An Analytic Hierarchy Process was applied to data collected from the officers of the top 50 forwarders in charge of choosing the airlines. The results showed that price appeared to be the most important factor for all routes. Other attributes showed varying degrees of importance, depending on the route. Based on the results, the most competitive airlines were selected for each route and strategic alternatives were proposed for each airline.

Suggested Citation

  • Yoon, Sung-Hyun & Park, Jin-Woo, 2015. "A study of the competitiveness of airline cargo services departing from Korea: Focusing on the main export routes," Journal of Air Transport Management, Elsevier, vol. 42(C), pages 232-238.
    • Handle: RePEc:eee:jaitra:v:42:y:2015:i:c:p:232-238
    DOI: 10.1016/j.jairtraman.2014.11.004
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    References listed on IDEAS

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    1. Park, Yonghwa & Choi, Jung Kyu & Zhang, Anming, 2009. "Evaluating competitiveness of air cargo express services," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 45(2), pages 321-334, March.
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    Cited by:

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    2. Chen, Jeng-Chung & Lin, Shu-Chiang & Yu, Vincent F., 2017. "Structuring an effective human error intervention strategy selection model for commercial aviation," Journal of Air Transport Management, Elsevier, vol. 60(C), pages 65-75.
    3. Yi-Chung Hu & Ping-Chuan Lee & Yuh-Shy Chuang & Yu-Jing Chiu, 2018. "Improving the Sustainable Competitiveness of Service Quality within Air Cargo Terminals," Sustainability, MDPI, vol. 10(7), pages 1-15, July.
    4. Ding, Ji-Feng & Shyu, Wen-Hwa & Yeh, Chun-Tsen & Ting, Pi-Hui & Ting, Chung-Te & Lin, Chien-Pang & Chou, Chien-Chang & Wu, Su-Sin, 2016. "Assessing customer value for express service providers: An empirical study from shippers’ perspective in Taiwan," Journal of Air Transport Management, Elsevier, vol. 55(C), pages 203-212.
    5. Kulak, Osman & Genç, Atakan & Taner, Mustafa Egemen, 2018. "A decision making tool considering risk assessment of sub-contracting agents for an air cargo shipment planning problem," Journal of Air Transport Management, Elsevier, vol. 69(C), pages 123-136.

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