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How does crisis management in China differ from the West?: A review of the literature and directions for future research

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  • Wang, Yijing
  • Laufer, Daniel

Abstract

Scholars often use Western-based frameworks to examine issues in crisis management in Eastern cultures such as China. However, relying on these frameworks may not be useful since in many cases they do not consider contextual factors such as culture. In this review of the literature on crisis management in China we examine two key issues. First, we examine the factors that trigger a crisis in China. Second, we identify distinct crisis management strategies deployed in China. Finally, this paper discusses the managerial implications and directions for future research.

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  • Wang, Yijing & Laufer, Daniel, 2020. "How does crisis management in China differ from the West?: A review of the literature and directions for future research," Journal of International Management, Elsevier, vol. 26(1).
    • Handle: RePEc:eee:intman:v:26:y:2020:i:1:s107542531830379x
    DOI: 10.1016/j.intman.2019.100708
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    References listed on IDEAS

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    1. Ambos, Björn & Håkanson, Lars, 2014. "The Concept of Distance in International Management Research," Journal of International Management, Elsevier, vol. 20(1), pages 1-7.
    2. Zhao, Meng, 2013. "Beyond cops and robbers: The contextual challenge driving the multinational corporation public crisis in China and Russia," Business Horizons, Elsevier, vol. 56(4), pages 491-501.
    3. Coombs, W. Timothy & Laufer, Daniel, 2018. "Global Crisis Management – Current Research and Future Directions," Journal of International Management, Elsevier, vol. 24(3), pages 199-203.
    4. Meng Zhao & Seung Ho Park & Nan Zhou, 2014. "MNC strategy and social adaptation in emerging markets," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 45(7), pages 842-861, September.
    5. Kathleen Cleeren & Marnik G. Dekimpe & Harald J. Heerde, 2017. "Marketing research on product-harm crises: a review, managerial implications, and an agenda for future research," Journal of the Academy of Marketing Science, Springer, vol. 45(5), pages 593-615, September.
    6. Yang, Zhilin & Jiang, Ling (Alice), 2015. "Managing corporate crisis in China: Sentiment, reason, and law," Business Horizons, Elsevier, vol. 58(2), pages 193-201.
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    Cited by:

    1. Messner, Wolfgang, 2023. "The contingency impact of culture on health security capacities for pandemic preparedness: A moderated Bayesian inference analysis," Journal of International Management, Elsevier, vol. 29(5).
    2. Liao, Feimei & Sun, Yinghao & Xu, Shulin, 2023. "Financial report comment letters and greenwashing in environmental, social and governance disclosures: Evidence from China," Energy Economics, Elsevier, vol. 127(PB).
    3. Susanne Durst & Ann Svensson & Mariano Martin Genaro Palacios Acuache, 2021. "Peruvian Small and Medium-Sized Enterprises in Times of Crisis—Or What Is Happening over Time?," Sustainability, MDPI, vol. 13(24), pages 1-17, December.
    4. Jianhong Zhang & David L. Deephouse & Désirée van Gorp & Haico Ebbers, 2022. "Individuals’ Perceptions of the Legitimacy of Emerging Market Multinationals: Ethical Foundations and Construct Validation," Journal of Business Ethics, Springer, vol. 176(4), pages 801-825, April.
    5. Hoang, Hung Trong & Bich Ho, Khanh Ngoc & Tran, Trang P. & Le, Truc Quang, 2022. "The extension of animosity model of foreign product purchase: Does country of origin matter?," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
    6. Anand, Amitabh & Singh, Sanjay Kumar & Bowen, Melanie & Rangarajan, Deva, 2024. "Strategic renewal during crises - A pragmatist proposition for multinational enterprises in a globalized world," Journal of International Management, Elsevier, vol. 30(3).
    7. Oh, Chang Hoon & Shin, Jiyoung & Oetzel, Jennifer, 2021. "How does experience change firms' foreign investment decisions to non-market events?," Journal of International Management, Elsevier, vol. 27(1).

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