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A virtual and anonymous, deliberative and analytic participation process for planning and evaluation: The Concept Mapping Policy Delphi

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  • Klenk, Nicole L.
  • Hickey, Gordon M.

Abstract

Integrating knowledge and values across a range of stakeholders and experts is a common goal of, and challenge in, forecasting and planning processes across numerous decision-making domains. In this paper we present a virtual and anonymous, deliberative and analytical participatory group process which we applied in a planning study. The process was a combination of concept mapping and a policy Delphi. The Concept Mapping Policy Delphi offers an iterative process that is meant to foster critical, dissensus-based thinking by a group about an evaluation problem. In particular, it offers a platform on which to structure the group brainstorming of ideas, integrates knowledge and values, and creates a shared conceptual framework for addressing evaluation problems. We discuss the merits and limitations of this process and compare it with other public engagement mechanisms for decision-making. We argue that the use of a Concept Mapping Policy Delphi is relevant in forecasting and decision-making processes that aim to integrate information which is from various disparate points of view in order to clarify arguments and values, democratize and mediate public participation, and/or provide strategic advice about scenarios or planning options, while mitigating the problematic aspects of face-to-face group processes.

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  • Klenk, Nicole L. & Hickey, Gordon M., 2011. "A virtual and anonymous, deliberative and analytic participation process for planning and evaluation: The Concept Mapping Policy Delphi," International Journal of Forecasting, Elsevier, vol. 27(1), pages 152-165.
    • Handle: RePEc:eee:intfor:v:27:y:2011:i:1:p:152-165
    DOI: 10.1016/j.ijforecast.2010.05.002
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    4. de Loë, Rob C. & Melnychuk, Natalya & Murray, Dan & Plummer, Ryan, 2016. "Advancing the State of Policy Delphi Practice: A Systematic Review Evaluating Methodological Evolution, Innovation, and Opportunities," Technological Forecasting and Social Change, Elsevier, vol. 104(C), pages 78-88.
    5. Wright, George & Rowe, Gene, 2011. "Group-based judgmental forecasting: An integration of extant knowledge and the development of priorities for a new research agenda," International Journal of Forecasting, Elsevier, vol. 27(1), pages 1-13, January.
    6. Winkler, Jens & Kuklinski, Christian Paul Jian-Wei & Moser, Roger, 2015. "Decision making in emerging markets: The Delphi approach's contribution to coping with uncertainty and equivocality," Journal of Business Research, Elsevier, vol. 68(5), pages 1118-1126.
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