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The role of the quality of shared information in interorganizational systems use

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  • Hartono, Edward
  • Li, Xiaotong
  • Na, Kwan-Sik
  • Simpson, James T.

Abstract

This study develops and tests a three-stage model that examines the role of the quality of shared information in interorganizational systems (IOS) use. The model provides a more inclusive method of measuring quality of shared information in IOS use through a re-examination of the impact of top management support and IT infrastructure capability, and by assessing the mediating effect of operational supply chain performance on the relationship between quality of shared information and overall firm performance. Our results suggest that the impact of the quality of shared information in IOS use on overall firm performance starts with top management support and IT infrastructure capability, and that these success factors positively impact the quality of shared information in IOS use. Moreover, our results indicate that the quality of shared information positively impacts operational supply chain performance, which, in turn, leads to improvements in overall firm performance. Overall, our results highlight the importance of high quality of shared information in IOS use.

Suggested Citation

  • Hartono, Edward & Li, Xiaotong & Na, Kwan-Sik & Simpson, James T., 2010. "The role of the quality of shared information in interorganizational systems use," International Journal of Information Management, Elsevier, vol. 30(5), pages 399-407.
    • Handle: RePEc:eee:ininma:v:30:y:2010:i:5:p:399-407
    DOI: 10.1016/j.ijinfomgt.2010.02.007
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    References listed on IDEAS

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    Cited by:

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    2. Choi, Sujeong & Ko, Ilsang, 2012. "Leveraging electronic collaboration to promote interorganizational learning," International Journal of Information Management, Elsevier, vol. 32(6), pages 550-559.
    3. Pedro Costa & Helena Rodrigues, 2024. "The ever-changing business of e-commerce-net benefits while designing a new platform for small companies," Review of Managerial Science, Springer, vol. 18(9), pages 2507-2545, September.
    4. DeGroote, Sharon E. & Marx, Thomas G., 2013. "The impact of IT on supply chain agility and firm performance: An empirical investigation," International Journal of Information Management, Elsevier, vol. 33(6), pages 909-916.
    5. Mahroof, Kamran, 2019. "A human-centric perspective exploring the readiness towards smart warehousing: The case of a large retail distribution warehouse," International Journal of Information Management, Elsevier, vol. 45(C), pages 176-190.
    6. Mirchandani, Dinesh A. & Lederer, Albert L., 2014. "The impact of core and infrastructure business activities on information systems planning and effectiveness," International Journal of Information Management, Elsevier, vol. 34(5), pages 622-633.
    7. Zhang Yu & Syed Abdul Rehman Khan & Muhammad Umar, 2022. "Circular economy practices and industry 4.0 technologies: A strategic move of automobile industry," Business Strategy and the Environment, Wiley Blackwell, vol. 31(3), pages 796-809, March.
    8. Xiangdong Shen & Junbin Wang, 2024. "How short video marketing influences purchase intention in social commerce: the role of users’ persona perception, shared values, and individual-level factors," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-13, December.
    9. Park, YoungWon & Fujimoto, Takahiro & Hong, Paul, 2012. "Product architecture, organizational capabilities and IT integration for competitive advantage," International Journal of Information Management, Elsevier, vol. 32(5), pages 479-488.

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